"Worst new car buying experience EVER!!,"
We had gotten referred to go to Sunridge NIssan,
From getting quoted prices, then time signing the final papers, prices had changed
THEY LOST OUR BANKING INFORMATION!
Acting Manager VERY unprofessional, talking with fellow employees about our experience!
Walking away from us; not being empathetic with our dissatisfaction; Even discussed
How other employees got fired over issues, implying that’s why our experience was so bad!
Spoke to us on the main floor; no privacy ( not even in a office)
5-6 different visits to dealership to get our vehicle details finalized,!
Very inconvenient!: very disappointed in SUNRIDGE NISSAN! Never recommend this dealership,this location,,,
Employees Worked With
Jeff (sales),Carmelo Manager); Alex (Finance) Jimmy (Manager)
- Abbas Khan
I am their customer since 2015. Did all my services their for my Vehicle for the most part their service team is good but my last visit to Sunridge Nissan was bad. Their service team provided a really bad service. Instead of fixing an issue they created an other issue in my Vehicle. I tried to talk to few people about my issue but no one listen tome and they back up their service tech. I tried to talk to Nissan Canada but they did not listen to my concerns and took the dealership statement. I am really disappointed and decide that I will never buy Nissan Vehicle again and will never have any business relations with Sunridge Nissan in future.
I personally advise any buyers who are buying used or new Vehicle please stay away from Nissan Vehicles and their dealership (Sunridge Nissan).
Employees Worked With
- Sarah Hampton
Aman was absolutely fantastic. He really helped us find a vehicle we were happy with in our budget. Everyone was friendly, helpful, answered all questions, went above and beyond the call of duty to make buying a vehicle actually pleasurable. We will definitely be back in the future. I'm sure all the reps are great but I recommend working with Aman. He's amazing. Marco in financing did everything he could to help keep us in budget. The manager did the same and gave us an incredible deal. If your in the market for a car go to sunridge Nissan used dealership just off Barlow and 32nd. They will definitely take care of you. If I could rate them higher than 5 stars I would!