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INFINITI Dealer Reviews

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"Made an appointment for my wife’s 2017 QX60 with 401 Dixie Infiniti for a/ c compressor noise, bang while accelerating, wiper blades and a recall. The appointment says rental vehicle, which I took as they will rent me a vehicle because of the recall and noisy compressor. After the service advisor took my wife’s vehicle in I asked about the rental vehicle and I was told that I can rent a vehicle. When I pointed out about the rental vehicle that is on the appointment, I was told by the service manager that they don’t supply loaner or rental vehicles, I asked then why is it on the appointment. She apologized the the confusion and asked if I wanted a shuttle service to and from my home. I have a few appointments for my wife’s specialists today and need a vehicle. It would be pointed out that even though the vehicle is still under warranty and there is a recall, that they do not supply a vehicle. When I originally called and asked about the vehicle situation, I was told they have rental vehicles. I assumed that was a courtesy. I was wrong. That’s the second time I’ve had poor service. Not again"
2 days ago
"Janet was amazing to work with. She was very helpful and worked on sealing the deal for my infiniti qx60. I would definitely recommend her to any one I know."