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Michael was a pleasure to work with. He was patient and... - derekismail
Michael was a pleasure to work with. He was patient and made sure to try and meet all my demands. Thanks Michael!
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We have been coming back from 2006 for service and are... - garth.hesse
We have been coming back from 2006 for service and are good with all the years.
The dealership (although is my first visit) is in... - howard0314
The dealership (although is my first visit) is in proximity to where I live and very convenient to come. I will definitely do my service works here . Employees are very courtious and helpful and point you right away to where you want to go.
First time visit, will definately return as the service... - highlander.construction
First time visit, will definately return as the service and staff were ecellent.
The dealer ship was more than willing to complete the warranty work even under lockdown condtions.
J’ai reçu un Excellent service avec Sebastien il a bien... - Jean.Theriault
J’ai reçu un Excellent service avec Sebastien il a bien compris notre demande. À’ez voir Sebastien!
Sales associate Ankur has been great since my first car... - p_cooper
Sales associate Ankur has been great since my first car lease a few years ago. Same with Frank and the team in the shop. Would recommend dealership
Great experience every time I'm in to visit the... - jodi
Great experience every time I'm in to visit the dealership. Our Qx60 has been great for our family.
Infiniti Willdowdale provided excellent service to my... - Ray
Infiniti Willdowdale provided excellent service to my QX60. They kept me posted on the progress. I am very happy with their work.
Best dealership. Best prices. Best service. Bar none.... - Heidi
Best dealership. Best prices. Best service. Bar none. The team treat customers like gold. I've never experienced such professional after sales care anywhere else.
Pleased with total experience and along with washing car... - Paul
Pleased with total experience and along with washing car even gave quick vacuum, appreciated! My home dealership had closed and didn’t know how was going to be received as traditionally when don t buy at dealership service can be questionable.
Very good service. Kevin was very helpful during this... - x h l
Very good service. Kevin was very helpful during this visit. Thank you for the help
Very good customer service, easy to book service... - K Taylor
Very good customer service, easy to book service appointment online, service advisor kept me informed of progress throughout.
Garbage service garbage Work .. don’t go here…And they... - Steve88ritchie
Garbage service garbage Work .. don’t go here…And they do absolutely nothing to squeeze you in.
Worst experience in service department ever. In May,... - fpaino
Worst experience in service department ever. In May, 2021 I brought my 2015 Nissan Pathfinder in to fix the relay switch on the rear hatch as it became dislodged. It was still working, but the bracket holding the switch was broken. The service department apparently ordered a new release switch and ended up charging me around $ 193 for labour. It came loose again within a week. They put on the bill that there was a " piece broken that could not be seen until replacement ", however you could see the broken bracket from the outside which was the obvious issue. I ended up ordering the new finisher assembly online myself which included a new release switch as well, cost me about $ 275 with deliver and exchange. It took me about 1/2 hour to replace the whole finish assembly and it works great now. When I looked at the old release switch it does not even look like it was replaced as it had dirt in the cracks etc. The overall charge from Nissan for this was over $ 300, and they didn't even replace what required to be replaced. I also have to question why they charged almost $ 200 in labour which would be to basically take off the back panel (4 clips) and replace a switch, when it only took me half hour to replace the whole finish assembly myself. Nissan was also of no help when I complained about the issue afterwards on their website. Because of this experience, I will not go back to them again for any service. I would give them a " 0 ", but that is not an option.
We put a deposit down on a preowned "as is" van with the... - jasonandtanya34
We put a deposit down on a preowned "as is" van with the condition to have the preowned manager bring it to our mechanic's to have it checked. When the prearranged day came and I called to confirm the time, he said "let me make sure we still have it"- my heart sank. I got a call back an hour and a half later from a sales manager, who said the van wouldn't move. We had already test drove it and I knew it was fine, so I said we wanted to come out to see it. He then said he has to check with his technician. Again an hour and a half later I get a call, saying that it'll start but it has a "stalling problem" and that they were going to wholesale it. I told him that we still wanted to come out, but he said that as we spoke the other preowned manager was putting it up for auction. It didn't matter that we already put a deposit down, we didn't have a choice in the matter. I asked to speak to Aman the general manager and he told me he was "walking out to do accounting and wouldn't be back for a couple of hours". When the sales manager called me back later in the day to arrange for the refund of the deposit, I asked to speak to Aman again prior to having my deposit refunded. Again Aman wasn't available and I never did receive a call back from him. The dealership never offered to find an alternate van, there was no remorse on their part. The sales manager said he tried to contact us prior, which he did once on our cell; however didn't leave any message. I believe they sold the van, even though there was already a deposit on it and they tried to discourage us from even wanting it anymore by saying "it had a problem." I say this because the sales manager basically told me that " there was people who would buy it without a having a mechanic look at it prior to buying it." I was very disappointed with our experience at this Infiniti dealership, this is something you'd expect at a used car lot, there was no professionalism there and their way of doing business was very shady.