16 Ontario INFINITI Dealers
I purchased a used car from Sam and he made it very easy - moe524
I purchased a used car from Sam and he made it very easy for me.
Good facilities very friendly. - Mol
Good facilities very friendly. I will always service my vehicle there.
I would recommend others
People are friendly and honest
I would - Anna
People are friendly and honest
I would recommend if you have an Infiniti to go to this location
I would like to recognize Ken in service for his - Lou
I would like to recognize Ken in service for his professionalism and knowledge. Also, Agnes at reception provides a friendly and welcoming customer experience.
The team provided excellent service and very - raustin
The team provided excellent service and very knowledgeable in performing the areas of responsibility. Very welcoming facility
I will be telling everyone I know to avoid 417 Nissan. - kglb1999
I will be telling everyone I know to avoid 417 Nissan. First, they took my credit card from me to try to prevent me from leaving. I assumed they were going to take a scan of it for the credit check, but when I handed it over, Filipe said it was to “make sure I was serious”, and then they kept it from me until I insisted that I was not going to sign anything at that moment. They tried to get me to sign a “deal” that broke Ontario’s All-In Price Advertising law as it was $3k above the sticker price on the vehicle. They also were trying to get me to sign an 11% interest rate, which would have made my payments $249 biweekly for a $26k car (23k on the sticker). I asked for a specific downpayment and loan term, and they gave me every downpayment and loan term other than the one that I had asked for because I knew what the numbers should look like. They also don’t like it when you take your calculator out. Since I left, I have received calls almost daily from Filipe on 3 separate phone numbers. It has been more than 2 weeks.
I purchased a new QX50. - kevinsplace1610
I purchased a new QX50. Anastasia was professional and great to work with Thank you!
The service was excellent. - Ava
The service was excellent. Very happy with dealership. Staff extremely knowledge and very clean facilities
Asked to have noisy rear brakes repaired on two occasions - paul_brace
Asked to have noisy rear brakes repaired on two occasions this year and the problem has not been fixed. Advisor says this is common on Infiniti vehicles. Really??? Also spoke to Service rep and asked for winter tire price list in October. Nothing received after one week. Called again and left message - not returned after three days. Left voice mail for General Manager next day complaining of poor service and with Service Manager on the day after that - no response from either one. Not sure how to get attention from this dealership.
Julia from Markham Infiniti thank you for having the time - edster68
Julia from Markham Infiniti thank you for having the time and patient with me when i purchase my Vehicle, it was the best decision i made, and all thanks to you, anyone intend to purchase a Infiniti Vehicle i will recommend Julia from Markham Infiniti, excellent service
Sales staff were very knowledgeable about the vehicle I - Familyo6
Sales staff were very knowledgeable about the vehicle I was purchasing. Overall my purchase was effortless.
I towed my nissan in and was sold a used cvt transmission - T_tremblay05
I towed my nissan in and was sold a used cvt transmission for 6250$ it failed 4months later less than 2000km driven , i was never offered extended warrenty that you can purchase from the used parts supplier ! The dealership knows the terrible issues with there transmissions and when my brother asked the service manager why he would allow his service advisors to sell a used one to a customer his response was yes your right we shouldnt have but sorry your out of luck and the car is in rough shape anyway !! Ok that being said its my only form of transportation rough or not i spend 6250$ , they offered to replace the cvt again with a new nissan one for 7000$ . So the original quote was 9000+$ for a new or 6250$ used now all of a sudden they can do a new for 7000-10% for 6250$ !!
Best dealership. Best prices. Best service. Bar none.... - Heidi
Best dealership. Best prices. Best service. Bar none. The team treat customers like gold. I've never experienced such professional after sales care anywhere else.
First time visit, will definately return as the service... - highlander.construction
First time visit, will definately return as the service and staff were ecellent.
The dealer ship was more than willing to complete the warranty work even under lockdown condtions.
We put a deposit down on a preowned "as is" van with the... - jasonandtanya34
We put a deposit down on a preowned "as is" van with the condition to have the preowned manager bring it to our mechanic's to have it checked. When the prearranged day came and I called to confirm the time, he said "let me make sure we still have it"- my heart sank. I got a call back an hour and a half later from a sales manager, who said the van wouldn't move. We had already test drove it and I knew it was fine, so I said we wanted to come out to see it. He then said he has to check with his technician. Again an hour and a half later I get a call, saying that it'll start but it has a "stalling problem" and that they were going to wholesale it. I told him that we still wanted to come out, but he said that as we spoke the other preowned manager was putting it up for auction. It didn't matter that we already put a deposit down, we didn't have a choice in the matter. I asked to speak to Aman the general manager and he told me he was "walking out to do accounting and wouldn't be back for a couple of hours". When the sales manager called me back later in the day to arrange for the refund of the deposit, I asked to speak to Aman again prior to having my deposit refunded. Again Aman wasn't available and I never did receive a call back from him. The dealership never offered to find an alternate van, there was no remorse on their part. The sales manager said he tried to contact us prior, which he did once on our cell; however didn't leave any message. I believe they sold the van, even though there was already a deposit on it and they tried to discourage us from even wanting it anymore by saying "it had a problem." I say this because the sales manager basically told me that " there was people who would buy it without a having a mechanic look at it prior to buying it." I was very disappointed with our experience at this Infiniti dealership, this is something you'd expect at a used car lot, there was no professionalism there and their way of doing business was very shady.