I purchased a brand new Nissan Sentra in June 2014. In the summer of 2016, I started noticing that my car just wasn't driving right. I had a few family members drive it (just to be sure I wasn't crazy) and they agreed. I had my car in for regular service appointments and mentioned on each occasion that something just didn’t feel right. It would shake all of the time, it would have trouble with the slightest bit of acceleration, it had trouble switching into gear, etc. I was certain it was the transmission, but didn't know for sure. Each time a service representative "looked" at it, I was told it was fine and there was nothing to worry about. This happened THREE separate times. Fast forward to March 2017, the issue kept getting worse. There was a death in the family and I was forced to take a road trip to Montreal (an 8-hour drive). I called to make an appointment to have it looked at before I left and made it VERY clear that I would be taking it out of the province. The service department kept my car all day long, and when I was called to pick it up, I was told that a few sensors had been reset and that everything was FINE. Once again, I showed concern about mine and my families safety, and was reassured that I would not have any problems. (Please keep in mind that my car had over 93,000km on it with my extended warranty protection covering me for 100,000). So the next morning I pack up my 2 year old son and we head out at 5am. As soon as I merged onto the 401, I knew something wasn't right; however, I was ASSURED by Nissan that everything was in fact fine, so I assumed it was just in my head because I was nervous of the long drive ahead of me. Then, I start to notice my RPM's going up and down all over the place and my car struggling to accelerate. This happens for about 5 minutes. I am doing my best to keep up with the flow of traffic and all of a sudden, my gas pedal no longer works. I am in the inside lane with traffic all around me and no control of my vehicle. I am terrified because I am slowing down rapidly and have no way of pulling over to the side of the road safely. Finally, there is a break in traffic and I manage to get over safely. Now I am stuck on the highway, alone, in the dark, with my 2 year old son screaming in the back seat, also terrified. Luckily, I see an offramp up ahead so I start waving down other drivers to try and get someone to help push me to safety. I make it too a gas station in Cambridge where I call roadside assistance for help. The tow truck arrives in about half hour. I call a cab and am taken to the closest Enterprise (which doesn't open for a half hour) where my son and I sit outside in the cold with our luggage. I get a rental car and make it safely to Montreal. Upon returning home to London, I get a call from the Cambridge Nissan dealership to tell me that my transmission had blown and they were ordering me a new one which would arrive in about a week and luckily, I still have a few thousand km’s left on my warranty, so the cost will be covered. Keep in mind, I'm still paying for the rental out of my own pocket. I contact South London Nissan to inform them of the situation and got absolutely NOTHING! NO sympathy, NO apology for endangering the life of my 2 year old son, NO help with the rental car. NOTHING. I was promised safety in my Nissan when I picked it up from the Service Centre before my trip, and because I trusted them, my life was almost taken. I have NEVER felt so stupid and unappreciated in my entire life. And it may only be a coincidence, but one would assume that Nissan was trying to wait out those few extra kilometers until my warranty was up so that they would not have to incur the cost of a new transmission. My life and the life of my son was put at risk so they could save a few dollars. The greed disgusts me. The anger I have towards them will never subside. Doing business with South London Nissan was the absolute WORST decision of my life.