401 Dixie INFINITI

Their Finance manager and GM are scam artists. Just beware specially 1st time car buyers. Just beware specially 1st time car buyers. More

Do not under any circumstance, finance a car with Dixie Infiniti. I did, mistakenly. They listed a VW I wanted for a great price. I wanted to pay cash but they explained it was only available at that Infiniti. I did, mistakenly. They listed a VW I wanted for a great price. I wanted to pay cash but they explained it was only available at that rate if I entered a financing deal that would entitle me to a $1500 rebate after six months of payments. The finance rep, Matthew Dorosti, verbally assured me it was simple and straight forward and my OTD would be $1500 less than listed price. I went through with the very cryptic and poorly explained payment schedule, having to consistently follow up with Matthew about timing and appropriate amounts. None of this was outlined to me in a professional manner. One year later, with my car seemingly paid off, I am faced with an additional $550 in interest, completely unbeknownst to me. Mr. Dorosti not once intimated there would be interest and assured my OTD would be $1500 less than listed price. It was the only reason I signed up to this very nebulous financing deal. Their finance head manager, Lou Al-Najar is no more professional than Matthew and showed no integrity in resolving the matter. The general manager, Ali Raza, didn't even have the courtesy to return my calls. Stay well away for these con artists. More

Bought a used car. Very well cleaned, well maintained vehicle, good service and very friendly staff team! Very well cleaned, well maintained vehicle, good service and very friendly staff team! More

Angela was very friendly and knowledgeable. Highly recommend the dealership. I was very happy with the service. Highly recommend the dealership. I was very happy with the service. More

I just bought a pre-owned suv from this location I don’t normally do reviews but I had to review my sales rep. Imran is one of the best sales reps I have dealt with in a long time. He made us feel so comfor normally do reviews but I had to review my sales rep. Imran is one of the best sales reps I have dealt with in a long time. He made us feel so comfortable did not pressure us at all. He made sure I was 100% happy. What a great guy. I will forever buy a vehicle from him. thanks Imran for making me experience an enjoyable one. More

Very impressed with a most professional yet very friendly interaction at the dealership. Both Varun and Mathews made sure they did their best to meet my requirements, and these they did. I was impressed when interaction at the dealership. Both Varun and Mathews made sure they did their best to meet my requirements, and these they did. I was impressed when they sent an Uber to pick me from home to collect the vehicle. I feel more than confidant this relationship will continue after sales also. Good job guys More

Close to home and office clean and friendly staff okay good looking dealership with lots of vehicles good looking dealership with lots of vehicles More

Well established and reputable dealership and caring staff! The service manager, Amanda, is very knowledgeable, precise, friendly and highly efficient!!! The showroom adjacent to the service lounge is staff! The service manager, Amanda, is very knowledgeable, precise, friendly and highly efficient!!! The showroom adjacent to the service lounge is great for viewing the latest models of Infiniti’s great lineups. Thanks guys😀 More

Very professional staff. They dud s great job and I would definitely use 401 Dixie again. They dud s great job and I would definitely use 401 Dixie again. More

Salesperson Sylvia is not just a puzzle, she is absolutely INFURIATING. I Drove an HOUR to see the car. She promised to get back to me the next business day with basic info. . I even told her take absolutely INFURIATING. I Drove an HOUR to see the car. She promised to get back to me the next business day with basic info. . I even told her take 2 or 3 days, it’s fine. I had already decided to buy . I went to bank, got a certified cheque for $10,000 , to secure the car. SEVEN days later, no reply. I called THREE times , left messages. No response. No basic courtesy. I KNOW (I did confirm with reception (on Saturday November 4 around 2 pm) that she did take my message. STILL , no response , no BASIC manners . In person , she seemed eager to sell, but is she for real? She was a MONUMENTAL WASTE of my time, time that I just did not have. Lost money is sometimes replaced, but lost time is gone forever. The car I saw is still not sold, and they are still advertising it. But even if it had been sold, it is simple basic human courtesy to let me know. More