401 Dixie INFINITI

Sylvia was very good...personable and worked on my behalf to get my business. She kept me in the Infiniti lineup and was a pleasure to work with.

My experience at 401 Dixie started at their service department. Ron at service took care of my vehicle and even setup a rental car as I waited for repairs. The service department here really impressed me relative to other Infiniti dealers in the GTA. I then inquired about getting a new vehicle and Peter was absolutely great. He got me into a 2020 Q60 Sport and had me paying less than before at a shorter term. My best dealer experience by far. Although I live far from this dealer; the experience made the trip worth it! Thank you Peter and Ron!

Made an appointment for my wife’s 2017 QX60 with 401 Dixie Infiniti for a/ c compressor noise, bang while accelerating, wiper blades and a recall. The appointment says rental vehicle, which I took as they will rent me a vehicle because of the recall and noisy compressor. After the service advisor took my wife’s vehicle in I asked about the rental vehicle and I was told that I can rent a vehicle. When I pointed out about the rental vehicle that is on the appointment, I was told by the service manager that they don’t supply loaner or rental vehicles, I asked then why is it on the appointment. She apologized the the confusion and asked if I wanted a shuttle service to and from my home. I have a few appointments for my wife’s specialists today and need a vehicle. It would be pointed out that even though the vehicle is still under warranty and there is a recall, that they do not supply a vehicle. When I originally called and asked about the vehicle situation, I was told they have rental vehicles. I assumed that was a courtesy. I was wrong. That’s the second time I’ve had poor service. Not again

A great car buying experience, the sales personnel promptly responded to my initial enquiry and then followed up with lots of help through the transaction. The car was delivered on time and squeaky clean. Many thanks to Sylvia and Robert.

Great service department. Clean, fast, professional. I prefer to service my car here over downtown Infiniti due to the excellent service provided. Always excellent service from the minute I drop off the car to when I leave!

Sales and service staff are very friendly and knowledgeable,understood my expectations,nice to talk to,waiting time is short.Yes, I .Recommend the service for other customers.

when I was looking for a vehicle Mike understood my needs and knew exactly what I was looking for and explained to me the different models/range that were available keeping in mind the price

Sales and service staff are friendly and knowledgeable. In the past I’ve even dealt with the mechanics working on my vehicle, after that I wasn’t confident my service would exceed my expectations. Repair/maintenance on a vehicle is never cheap, but with this level of service it makes it a little easier to put out the money

Sales person very knowledgable , great experience. Understand my request, great deal . Overall experience very positive, recommend dealership and sales person.Definitely be back for my next car

I used to look forward going to this dealership prior to Covid-19. The waiting room was a treat, i love the cleansiness of the place. The staff is always professional to me and they take care of my Jx35. They keep my vehicle humming and purring. I always get my vehicle washed after any kind of service. My Jx35 lolves this and always seems to run better when i leave there. Amanda is always great looking after my vehicles needs.