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Bree Bandas was amazing. Shes super friendly, made the... - SPF
Bree Bandas was amazing. Shes super friendly, made the process in the finance side run smoothly, since I was coming from out of town. Raman, was very thorough in explaining all the functionality if the vehicle, he was great and friendly as well.
Bad costumer service - Jay02
We actually sign something that we totally didn’t discuss so please be carful with them!!! & its way to expensive for us & they dont even want to cancel it & found something cheaper so we are take with it..... don’t go there!
service - navas420
I bought used Infiniti ,three months ago, steering makes noise I went for service they replace the pump and charge $2000 something, within five days it make noise again, they said it different noise and need to replace some other part.it will cost you more $2500.With in four month period it give lot of trouble why should i buy from dealers,It better i should buy the car from kijiji. I never recommend to buy used car from this dealer.
Hours and hours of wasted time! Only to leave unhappy - 14explorer
This is an extremely frustrating dealership to deal with. It starts with the sales team. Unkept promises mean nothing to them. They do whatever they can to get you into the office and then they screw you over. We kept getting shuffled around to different sales members. The vehicle we were sold had apparently gone through a complete inspection, however, started having issues immediately. But, as soon as the sale was complete they didn't really care about it anymore. After bringing it to their service shop amd waiting for 6 hours for my vehicle, they handed the keys back saying they had “fixed” the problem. Except they didnt. In fact it was worse. Not only that, but they put deep gouges into the face of my wheels from the tire machine! I had to take it to a different mechanic shop to get an actual answer. Sure enough, the exact things that the erikson infinity shop deemed road worthy, the independent mechanic said was a pretty serious issue which could result in a serious wreck. And now im stuck with the bill. Come on guys, class it up a bit! Never ever buy a vehicle here if you expect it to be serviced properly and safely. And for sure dont believe their phony inspection reports.
Amazing customer service - Jaison Thomas
It was an awesome experience I had in south Edmonton infinity dealership,the staff were friendly and approachable ,I did not have any stress ,the staff were with us in every step we took towards our new QX80.Initially I had an appointment with ericken infinity in west Edmonton ,it was an awful experience there, felt like I was there as a begger.if any one wants to buy a infinity I would recommend south Edmonton infinity dealership.Dima and Anin,keep up the amazing work