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Great experience - Klawrence52
We had a good experience. Staff is very friendly, knowledgeable and ensure your experience is enjoyable. We would recommend Hyatt Infiniti to my friends. Thank you.
service - navas420
I bought used Infiniti ,three months ago, steering makes noise I went for service they replace the pump and charge $2000 something, within five days it make noise again, they said it different noise and need to replace some other part.it will cost you more $2500.With in four month period it give lot of trouble why should i buy from dealers,It better i should buy the car from kijiji. I never recommend to buy used car from this dealer.
Bad costumer service - Jay02
We actually sign something that we totally didn’t discuss so please be carful with them!!! & its way to expensive for us & they dont even want to cancel it & found something cheaper so we are take with it..... don’t go there!
Hours and hours of wasted time! Only to leave unhappy - 14explorer
This is an extremely frustrating dealership to deal with. It starts with the sales team. Unkept promises mean nothing to them. They do whatever they can to get you into the office and then they screw you over. We kept getting shuffled around to different sales members. The vehicle we were sold had apparently gone through a complete inspection, however, started having issues immediately. But, as soon as the sale was complete they didn't really care about it anymore. After bringing it to their service shop amd waiting for 6 hours for my vehicle, they handed the keys back saying they had “fixed” the problem. Except they didnt. In fact it was worse. Not only that, but they put deep gouges into the face of my wheels from the tire machine! I had to take it to a different mechanic shop to get an actual answer. Sure enough, the exact things that the erikson infinity shop deemed road worthy, the independent mechanic said was a pretty serious issue which could result in a serious wreck. And now im stuck with the bill. Come on guys, class it up a bit! Never ever buy a vehicle here if you expect it to be serviced properly and safely. And for sure dont believe their phony inspection reports.
Awesome - Khsuhwider Singh
I am very happy to purchase 2016 VW Jetta from Infinity South Edmonton.Rodney Dubdaid who is salesperson in Infinity South Edmoton. He helped me thorughtout this purchase.He explained each and every query of mine