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Mazda Dealer Reviews

Latest Reviews

Lance quistorio
Yesterday
"Dilan was really accommodating as well as the other sales staff. They gave a detailed information regarding all my inquiries since day 1. I highly recommend this branch and they deserve a 5 star rating."
David V
Yesterday
"Bought my first car Mazda 3 from Kingston Mazda after a lot of research. Dimitri and both Dave's worked hard to give me the best price possible and I was really happy with their after sales service. I would like to give 10 stars for that. After Covid-19 hit the whole world things started changing. The service department started making service recommendations worth 100's of $$ which is not needed for my car. First quarter of this year, went in for annual services paid big bucks and the day after that ABS warning turned on. Low brake oil warning came up on screen, went to Kingston Mazda again. They said it needs to be inspected, hour later they said brake oil is low for no reason. charged $55 for inspection. In Aug 2021, thought of changing my car and I made a mistake going back to Kingston Mazda. Got quote for CX30 Crystal Blue car but I needed a black one. They didn't had a black one in the lot, so raised the price for bring in a car from another place. I paid $233 extra for black color. On the day of delivery (Aug 28th) I got a car which is extremely dirty under the hood and underneath the car and noticeable rust on metal parts. As soon as I got delivery, I went in for a car wash. Front tires was overfilled with air and one tire got tear on the sidewalls(didn't hit anywhere). Informed Kingston Mazda, Mazda Canada, Bridgestone haven't received any helpful response. After Making a ton of calls, found the same brand tire and ordered myself. Talked to the sales person, arranged a full detailing service today. Went in at 8.00 am, they said I have no appointment booked. After explaining the whole story they agreed to do a detailing service. Recommended Kingston Mazda to more than 15 friends till 2020 and they all got car from there. NEVER AGAIN. Mazda make good cars but if you care about your hard earned money, time and service DON'T GO to Kingston Mazda. "