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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
667 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 667 reviews

April 28, 2024

Very quick and very thorough. Service department nice and informative people. I enjoy Ken’s welcome approach each time I visit the service department. More

by tbiggs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent service needs! We are so thrilled to hear that our team provided a quick and thorough experience for you, and that Ken's friendly approach made your visit even more enjoyable. We strive to provide the best service possible for our customers, so it's always wonderful to receive such positive feedback. Thank you again for your kind review, and we look forward to welcoming you back in the future!

Helpful
April 27, 2024

Best car buying experience we’ve ever had! Was a pleasure working with Mike and Jeff. Walked in with a trade and walked out with a car even though we just came to look, More

by Cathywarshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, extended warranty
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Apr 29, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your car buying experience! It was a pleasure assisting you and we are glad to hear that Mike and Jeff made the process enjoyable for you. We strive to provide exceptional service and quality vehicles to all of our customers, even if they just came "to look." We hope that your new car meets all your expectations and we look forward to seeing you again in the future!

Helpful
April 21, 2024

When I buy a new car I do a lot of research and visit a number of dealers. I chose to purchase my Mazda CX-5 from Michael O’Brien because of his utmost professionalism and his ability to develop a fair dea More

by Tim M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us, we are thrilled that you chose to purchase your Mazda CX-5 from Byers and that Michael O'Brien provided a professional and fair transaction. It was our pleasure to have you as our customer and we hope you are enjoying your new car! Thank you for recommending us, we truly appreciate it. We look forward to seeing you again in the future!

Helpful
April 21, 2024

John was amazing to work with and made everything so easy. No pressure at all More

by bechtelj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Byers Mazda responded

Thank you for taking the time to share your recent experience with us at Byers Mazda! We are so pleased to hear that John provided you with exceptional service and made your car purchasing experience easy and pressure-free. That is always our goal! We hope you enjoy your new vehicle and look forward to assisting you in the future. Thanks again for choosing Byers Mazda!

Helpful
April 19, 2024

Very helpful. From our first in person encounter with Ray, John’s time and effort to make sure we were well informed and Jeff for his financial input! Not to menti More

by Mghamilton5
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Byers Mazda responded

Thank you so much for your kind words and recommendation, we are thrilled to hear that you had a great experience with our team at Byers Mazda! Ray, John, and Jeff are truly committed to providing excellent service and ensuring our customers are well-informed during their car-buying journey. We appreciate your feedback and hope to see you again in the future! Happy driving.

Helpful
April 15, 2024

An amazing small clean dealership, people are welcoming and easy to talk to, and answer all the questions and without pressure. More

by Oleksandr S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Byers Mazda responded

Thank you for your kind words and 5-star review, we greatly appreciate your feedback! It's always a pleasure to hear that our dealership and team made a positive impression on our customers. We strive to create a welcoming and pressure-free environment for our customers, ensuring that all questions are answered. Thank you for choosing Byers Mazda, it was an honor to serve you. We look forward to seeing you again in the future!

Helpful
April 14, 2024

Awesome service & personnel. When scheduling service I always ask for Ken King. Ken has been looking after my car for 10+ years -- he and the technicians do a great job. I depend More

by G-E-THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for all your service needs! We are pleased to hear that Ken and our technicians have been providing you with excellent service for the past 10+ years. Our team takes pride in providing top-notch service to our customers and it is wonderful to know that we have gained your trust over the years. We look forward to continuing to serve you and take care of all your car maintenance needs. Thank you again for trusting Byers Mazda!

Helpful
April 14, 2024

We had a very pleasant experience from stopping by "just to look" to leaving with a new car. Our salesman was very friendly, knowledgeable and helpful but never pushy It was one of the best car buying exp More

by lwunde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and taking the time to leave such a kind review! We're thrilled to hear that your car buying experience was enjoyable and that our salesman was able to assist you without being pushy. Our team takes pride in providing a pressure-free environment for our customers. Congrats on the new car and thank you for your patronage. We look forward to seeing you again in the future!

Helpful
April 14, 2024

Everything was fast , easy and on time. I like the video was sent to me showing all of my car problems. More

by ELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Apr 19, 2024 -

Byers Mazda responded

Thank you for your glowing 5-star review, it means a lot to us at Byers Mazda! We love hearing that our customers have had a positive experience with us. Our goal is to make car maintenance and repairs as fast, easy, and convenient as possible, so we're thrilled to hear that we were able to deliver on that promise for you. We're also glad you appreciated our video feature. We know it can be stressful having car problems and not being able to physically see what's going on, so we wanted to provide a transparent and informative solution for our customers. Thank you for noticing and mentioning it in your review! If there's anything else we can do to assist you or make your future experiences even better, please don't hesitate to let us know. We truly value your business and look forward to seeing you again at Byers Mazda. Thanks again for choosing us!

Helpful
April 14, 2024

Great sales staff. Very knowledgeable and helpful. Smooth car purchase and no issues. Highly recommended. More

by Mikecairns316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Byers Mazda responded

Thank you for taking the time to review your recent experience at Byers Mazda! We are delighted to hear that our sales staff was able to provide knowledgeable and helpful service during your smooth car purchase. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thank you for choosing Byers Mazda!

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