Ken King
Ken King at Byers Mazda
Refer Me

Ken King

Mazda Service Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

Contact Me
4.9
91 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

40 yrs, 2 mos

Languages Spoken

English English

4.9

91 Reviews

Write a Review

91 Reviews of Ken King

May 09, 2024

Dealership Rating
Employee Rating

Service was prompt and everything went relatively smoothly. KEN KING IS AWESOME. He deserves a raise. More

by Elliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Byers Mazda responded

Thank you for your glowing review Elliot, we are thrilled to hear that your experience at Byers Mazda was smooth and efficient. We will definitely pass along your kind words to Ken King and we agree, he is awesome! Thank you for choosing us for your car servicing needs and we hope to see you again in the future.

May 07, 2024

Dealership Rating
Employee Rating

Ken was very professional and service was very punctual. I appreciate the video and Ken explaining everything to me. More

by jtenym10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Byers Mazda responded

Thank you for choosing Byers, we are always thrilled to hear positive feedback about our team and services. Ken is definitely one of our top professionals and I will make sure to pass on your compliments to him. We understand the value of punctuality and strive to provide prompt and efficient service to our customers. Glad you appreciated the video and Ken's thorough explanation, customer satisfaction is our top priority. Thank you for taking the time to leave a review, we truly appreciate your business and look forward to serving you again in the future!

May 03, 2024

Dealership Rating
Employee Rating

The service dept. was welcoming and efficient. Ken was helpful and knowledgeable as usual. Asked Ken to thank Jaylen for his portion of the service. More

by gillyjo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

May 10, 2024

Byers Mazda responded

Thank you for your positive review, we are thrilled to hear that our service department exceeded your expectations. We will be sure to pass along your compliments to Ken and Jaylen. Thank you for choosing Byers Mazda and we look forward to serving you again in the future.

April 30, 2024

Dealership Rating
Employee Rating

Mr. King went above and beyond to have my car finished in a timely manner! I appreciate the kindness and help! More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Schwaeber

May 07, 2024

Byers Mazda responded

Thank you for taking the time to share your experience at Byers Mazda, we are so glad to hear that Mr. King provided exceptional service during your visit. We pride ourselves on going above and beyond for our customers and it's wonderful to hear when that effort is appreciated. Your satisfaction is our top priority and we look forward to assisting you with any future vehicle needs. Thank you for choosing Byers Mazda!

April 28, 2024

Dealership Rating
Employee Rating

Very quick and very thorough. Service department nice and informative people. I enjoy Ken’s welcome approach each time I visit the service department. More

by tbiggs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent service needs! We are so thrilled to hear that our team provided a quick and thorough experience for you, and that Ken's friendly approach made your visit even more enjoyable. We strive to provide the best service possible for our customers, so it's always wonderful to receive such positive feedback. Thank you again for your kind review, and we look forward to welcoming you back in the future!

April 14, 2024

Dealership Rating
Employee Rating

Everything was fast , easy and on time. I like the video was sent to me showing all of my car problems. More

by ELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory

Apr 19, 2024

Byers Mazda responded

Thank you for your glowing 5-star review, it means a lot to us at Byers Mazda! We love hearing that our customers have had a positive experience with us. Our goal is to make car maintenance and repairs as fast, easy, and convenient as possible, so we're thrilled to hear that we were able to deliver on that promise for you. We're also glad you appreciated our video feature. We know it can be stressful having car problems and not being able to physically see what's going on, so we wanted to provide a transparent and informative solution for our customers. Thank you for noticing and mentioning it in your review! If there's anything else we can do to assist you or make your future experiences even better, please don't hesitate to let us know. We truly value your business and look forward to seeing you again at Byers Mazda. Thanks again for choosing us!

April 14, 2024

Dealership Rating
Employee Rating

Awesome service & personnel. When scheduling service I always ask for Ken King. Ken has been looking after my car for 10+ years -- he and the technicians do a great job. I depend More

by G-E-THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Byers Mazda responded

Thank you for choosing Byers Mazda for all your service needs! We are pleased to hear that Ken and our technicians have been providing you with excellent service for the past 10+ years. Our team takes pride in providing top-notch service to our customers and it is wonderful to know that we have gained your trust over the years. We look forward to continuing to serve you and take care of all your car maintenance needs. Thank you again for trusting Byers Mazda!

April 04, 2024

Dealership Rating
Employee Rating

Friendly, reliable ,and professional. I am always treated like I matter. Great organization to work with More

by johnjpetrozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Byers Mazda responded

Hi there, thank you for taking the time to share your experience at Byers Mazda! We're thrilled to hear that our team provided excellent service and made you feel valued. We strive to create a friendly and professional environment for all of our customers, so it's great to hear that we succeeded in doing so with you. We appreciate your business and hope to see you again soon!

March 23, 2024

Dealership Rating
Employee Rating

I called to make a reservation for my car and during the inspection, they discovered I needed a part. So they completed everything else and then scheduled me a few days later with a great substitute vehicle More

by Descartes
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Mar 25, 2024

Byers Mazda responded

Thank you for taking the time to share your experience with us, we are happy to hear that you had such a great visit to our dealership. We understand how important your time is and we are always striving to provide efficient and exceptional service. We are pleased that Ken was able to keep you updated throughout the repair process and ensure everything was working correctly after the repairs were completed. We pride ourselves on providing the best experience possible for our customers and we are glad that this proved to be true for you. Thank you for choosing Byers Mazda for your car needs, we look forward to seeing you again in the future. Drive safely!

March 09, 2024

Dealership Rating
Employee Rating

Ken King always does a great job for me and for my Mazda. Much appreciated. More

by SBERGEMANN
Recommend Dealer
Yes

Other Employees Tagged: Ken King

Mar 11, 2024

Byers Mazda responded

Thank you for your kind words about Ken King and Byers Mazda. We are so glad he provided excellent service for you and your Mazda. We appreciate your continued loyalty and thank you for taking the time to leave a positive review. We look forward to providing you with the same great experience in the future!

1
...

Dealership Inventory (252 Vehicles)

new 2024 Mazda CX-30 car, priced at $28,735
2024 Mazda CX-30
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-30 car, priced at $28,500
2024 Mazda CX-30
new
Platinum Quartz Metallic exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-30 car, priced at $27,780
2023 Mazda CX-30
used
Snowflake White Pearl exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-30 car, priced at $26,442
2023 Mazda CX-30
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-30 car, priced at $31,690
2024 Mazda CX-30
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-50 car, priced at $34,025
2024 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive