This Is Your
Community

DealerRater® is where local car shoppers discover, meet, and recommend your team. To build your dealership’s reputation and sell more cars, all you need to do is join in.

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Where Consumers Choose You

97% of consumers use reviews to choose the right local dealership, and DealerRater® is their most-trusted review platform. Our platform helps you grow your reputation by accelerating, automating, and managing your review generation to share with an audience of millions.

*BrightLocal 2019 Local Consumer Review Survey, December 2019
The Audience

Get Yourself Out There.

A DealerRater® review goes further than any other review. We automatically syndicate each review to more than 34 million unique shoppers per month across Cars.com, AutoTrader, KBB, Facebook, and more — substantially improving your reach, reputation, and SEO value.


Reach 34M Unique Customers
Every Month

*Comscore Media Matrix® Multi-Platform, Audience unduplicated avg. of Cars.com Network, AutoTrader.com, KBB.com, and DealerRater.com, Total Audience, April 2019-September 2019, US.
ReviewBuilder™

Invite Everyone.

Our ReviewBuilder™ technology syncs with your DMS to automatically solicit reviews from each day’s customers through email or text, and then uses Smart Targeting℠ to distribute them across Google, Facebook, and DealerRater® so you can build a consistent reputation on the most influential platforms.

Learn More


Dealers Who Use ReviewBuilder™
See 5X More Reviews*

* Based on ReviewBuilderTM metrics from 736 DealerRater Connections Plus customers between 1/1/18 – 7/31/18.
AutoResponse™

Always Be There.

Never miss an opportunity to engage with your customers. AutoResponse™ generates real-time, personalized, human responses to every review, on every platform that matters — all while building unique content that increases your SEO footprint.

Learn More


97% of consumers read
businesses’ responses to reviews.

BrightLocal, 2019 Local Consumer Review Survey, Dec 2019
Resolution Advantage™

Talk it Out.

Whatever the reason, bad reviews happen — but with Resolution Advantage™ you’ll have an opportunity to respond privately and offer resolution to negative feedback before the review gets posted to DealerRater®.


Get 2 Weeks to Privately Respond to Negative Reviews

Where Shoppers Meet Your People

Cars are still bought and sold one at a time — between two people. No other auto review platform showcases employee profiles and reviews, allowing your customers to create 1:1 connections with salespeople and service advisors they trust — all while giving you the ability to highlight what makes your dealership truly different from the rest.

98%
Of Shoppers Want To Choose Their Salesperson
*Survey of 17,981 car buyers on DealerRater.com, October 2018
Salesperson Connect™

Make a Great First Impression.

With Salesperson Connect™ your top-rated employee profiles and ratings can be added to your inventory on DealerRater®, Cars.com, and your Dealer Inspire website, giving your shoppers the ability to select the person they’d like to work with — making them more likely to show-up and purchase.


Showcasing your Salespeople means
82% Faster Lead-to-Close Rates*

*based on sales and lead data provided by Dealer Inspire and DealerRater customers, December 2019.
Employee Profiles with Texting

Create Real Connections.

Showcase your staff with individual profile pages where prospective customers can learn about their experience, specialties, and passions — and connect directly via text to schedule an appointment or ask a question.

LotShot™

Capture the Moment.

Powered by the free DealerRater® for Dealers App, LotShot™ lets you fast-follow on every purchase with a branded personal photo of your customer — giving your salespeople another tool to create a great experience and increase the likelihood of a positive review.


76% of customers consider reviews with photos more helpful than those without.

“Car Shoppers are Judging You.” Cars.com White Paper, February 2017.

 

It’s Your Community. Join In.

DealerRater® and its review network is where every local community goes to find and recommend dealers for one of the most important purchases of their lives. If you’re ready to join in, all you need to do is show up, be yourself, and meet your local car shoppers. We’ll take care of the rest.

DealerRater Connections
DealerRater Connections Plus
DealerRater Essentials for Independents*
Features
 
 
 
Resolution Advantage
Privately address negative reviews for two weeks before posting live
Salesperson Connect
Showcase top-rated salespeople on your VDP for customers to select
Employee Profile Pages w/Unlimited Texting
Personalized profile pages for each employee with customer texting
LotShot
Snap and send photos of your customers on the lot to be posted with their review
Review Syndication
Syndicate your reviews to Cars.com, AutoTrader, KBB, Facebook and your website
Reviews Dashboard
Monitor and respond to reviews from Google, Facebook, DealerRater and Cars.com
Dealer Profile Page w/SEO
Light up your DealerRater profile page with additional content to rank highly in Google search
Social Referrals
Incentivize your happy customers to promote your employees to their network
ReviewBuilder
Automate and accelerate review collection across the sites that matter
Smart Targeting
Automatically distribute review requests to sites based on need and score
DealerRater Connections
DealerRater Connections Plus
DealerRater Essentials for Independents*
Resolution Advantage
Privately address negative reviews for two weeks before posting live
Salesperson Connect
Showcase top-rated salespeople on your VDP for customers to select
Employee Profile Pages w/Unlimited Texting
Personalized profile pages for each employee with customer texting
LotShot
Snap and send photos of your customers on the lot to be posted with their review
Review Syndication
Syndicate your reviews to Cars.com, AutoTrader, KBB, Facebook and your website
Reviews Dashboard
Monitor and respond to reviews from Google, Facebook, DealerRater and Cars.com
Dealer Profile Page w/SEO
Light up your DealerRater profile page with additional content to rank highly in Google search
Social Referrals
Incentivize your happy customers to promote your employees to their network
ReviewBuilder
Automate and accelerate review collection across the sites that matter
Smart Targeting
Automatically distribute review requests to sites based on need and score
* ReviewBuilder requires manual customer list upload for this product
AutoResponse personalized review responses are available as an add-on to any product listed above.

Let’s Talk

  • Our team is ready to help you find the right solutions to fill your dealership’s needs. Fill out the form below to learn more about DealerRater’s products and pricing. For Customer Support inquiries, contact us here.