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Managing your reviews across platforms is critical, but delivering timely and effective responses to your customers is time consuming. With AutoResponse™, our team of expert reputation management specialists will personally respond to every review for you in real-time, ensuring you have a professional presence on your social channels, and giving you back valuable time to focus on the thing that creates great reviews in the first place: your business.
Whether it’s on Google, Facebook, DealerRater, or Cars.com, our AutoResponse™ team will reply to your customer reviews with fresh, personal responses — creating unique content that builds customer loyalty and SEO value.
Every AutoResponse™ message is unique to each review, period. As your customers submit reviews, they’re added to a queue that allows DealerRater’s AutoResponse™ team to respond in real-time with unique responses, specifically addressing the reviewer. And if you’d prefer to reply to a review yourself, you can always jump in and take it from the queue.
No matter how hard you work to provide a better customer experience, it’s nearly impossible to keep every customer satisfied. With AutoResponse™, you’ll get an alert when a negative review gets posted — already queued up with an expert response for you to either approve or edit before it’s posted.
Every review is a chance to win a customer’s loyalty for life, while showing others how great your service is. With AutoResponse™ you’ll be able to make that connection automatically, every time. Sign-up for a 30-day free trial to see the impact on the the time you save and the reputation you grow.