Quebec Mazda Dealers

The best car buying experience ever! Professional,... - Nathalie Gervais

The best car buying experience ever! Professional, friendly, wonderful customer service by Sami and Andrew. No pressure. Quick, easy, smooth transactions. They make you feel like you are important and respected. (As a woman buying a car, I have felt disrespected before). First time at Mazda Gabriel St. Jacques and I won't go anywhere else to buy a car from now on! I HIGHLY recommend you buy your car at this dealership.

Brought my Mazda 3 over to the dealership because I had... - Peter

Brought my Mazda 3 over to the dealership because I had problems to start the car. Service was very quick and professional, I was very impressed!!! Good Work Spinelli Mazda.

Thank you Mazda Gabriel St Laurent Just bought my son... - Julienne_318

Thank you Mazda Gabriel St Laurent Just bought my son first car and Lucas was my sales person he was very helpful and ensured the process was smooth Im very please with my purchase. I would recommend them Excellent service

I had an absolutely wonderful experience! I had gone to... - Jgagnon07

I had an absolutely wonderful experience! I had gone to other dealerships in the area, one in particular had me wait 40 mins to see him and had the audacity to try and pull the « oh someone else is interested in it and looking at it right now, and it’s first come first serve so act fast! » sales trick. When I came to Argus, I arrived a bit early but the car was waiting for me in the entrance. Kevin was pleasant to work with and easy to negotiate with - I didn’t feel like I had to play hard ball to get a better price. Having done my research before, I knew there had been some issues with the brake pads on that year and model, and before I even had a chance to ask about it Kevin told me all had been addressed and corrected. I was given the Carfax upfront as well. All in all, easy to deal with, pleasant service, all taken care of for me as an Ontario resident buying from Quebec, a great rate on financing (with my credit history, I was NOT expecting that!) and great service from start to finish. I will definitely return when it’s time to buy again!

Very attentive when it is time to sell and after that you... - Phil

Very attentive when it is time to sell and after that you become only a number. Two vehicles bought at this location, both being mazda 3s, the first had a lot of problems and the second was new, they never did the manufacturer's safety recall before delivering it to me. I simply chose to go to another dealership.

No stars. These guys are terrible. Worst dealership ever. - disappointed buyer

Bought a used 2015 Benz from Barnabe Mazda. 1. I drove 500 km and the engine coolant light came on. A tag on the coolant reservoir said it was last checked a year earlier. 2. In addition, the brakes felt bad so I had them checked by a Benz specialist, who reported that the brake pads were completely worn with no life left. Barnabe's reply was that it would be impossible for a car with only 38,000 km to need brakes. This statement implies that they never checked the brakes. I mentioned that I had the pads for them to inspect, but they did not ask to see them. 3. I also had the engine oil checked and it was completely black. 4. The car was subject to a recall, which they said they would take care of before I picked up the car. There was no record at Benz that the vehicle had been checked. I asked for written confirmation from Barnabe that the work was done and never received a reply. 5. I was charged $300 for an administration fee. At no time during the sale was the fee mentioned. It is obvious that Barnabe Mazda sold me a vehicle that was never serviced or given a proper safety inspection. The car was not safe to drive, which endangered the life of my daughter. When I called them they naturally denied that the vehicle had not been inspected. In the one written response I received, the sales person said the car was still under the manufacturer's warranty and if I had any issues to take the car to a Benz dealer. The sales person also said that "I bought the car from them because it was a good deal". I guess this means that I shouldn't expect the car to be safe to drive as well. No one at Barnabe Mazda ever replied to my subsequent emails, they never reimbursed me for money spent to fix the brakes, and they never apologized. I contacted Mazda Canada and they said they could not do anything because I did not buy a Mazda vehicle. This is a very disappointing and disturbing response from a major car manufacturer. It begs the question, why buy a used car from a new car dealership? It seems it would be more advantageous to buy a used car from a used car dealership and have the rights offered through the UCDA. Anyway, fortunately for both myself and Barnabe, in the 12 months since I have bought the Benz, it has performed flawlessly, so I have not pursued the matter further. But I will never buy another car from any of the dealers under the Groupe Barnabe banner. And I will think twice before I buy a used vehicle from a new car dealership, if it is not the manufacturer's model.

Pathétique Pour une voiture achetée en avril en temps... - Isa

Pathétique Pour une voiture achetée en avril en temps de covid-19, on veut vous la vendre mais une fois vendue 0 service et 0 aide

Dishonest, time wasting, disorganized, unprofessional,... - rxc

Dishonest, time wasting, disorganized, unprofessional, dirty, unsanitary, lying, time wasting, unreliable xxxx. I would warn anyone away from trying to buy a car from here.

Very good service. It is my 3rd car from this... - Cram

Very good service. It is my 3rd car from this dealership and always was served efficiently from bonheur représentative and service employees...i do recomend To come here

Great service from my sales man! I love my new Mazda... - anne-ma09

Great service from my sales man! I love my new Mazda Cx-30 2021! Everyone was very nice and happy to help me and listen to me

Fantastic seller/client communication; there were a few... - ricktek

Fantastic seller/client communication; there were a few issues. Dennis did his best and successfully resolved each issue to my complete satisfaction. I would highly recommend Mazda 2-20. And BTW, great car with lowest sticker price anywhere. Thanks Dennis and Maxime !

Found a fairly priced 2008 Mazda 3 sedan online. Visited... - singingsam

Found a fairly priced 2008 Mazda 3 sedan online. Visited the dealership, met a young salesman who was very eager to show me the car. Took me for a great test drive, really did not pressure me at all. The car drove very well, had no issues at all and was under warranty (2008 car which I did purchase in 2010) I did have a car to trade in and the salesman got it appraised. I had already gone and checked the value online via Keelys black book (which BTW the dealers do use) and was quoted below the min amount. I had a car which did need some work and honestly told them I would accept a certain amount (which was the min. amount from Kelley) and that another Mazda dealership (Mazda Fairview) had offered. They quickly realized I came prepared and did my homework and gave me my price. Finance person was very pushy and I did not appreciate his sleazy pressure sales tactics to buy the extend warranty. The car had 3 years remaining (included 1.5 bumper to bumper) and he failed to show me the value of the extended warranty. Now for the next part which is the best part, he offered me rust proofing (Krown) special price of 549$ plus tx! I whipped out my smartphone and showed him that I can go to a Krown partner and get it for 399$ tx in. I asked him if he could match it, and guess what, he did. I picked up the car a few days later and it was in great shape, it was even detailed. The only thing I remember now is that the car came with Mazda mats when I did the test drive but were missing this day. I did not want to fight it and left. They did have a salesman explain all the fatures of the car. Everyone was very polite. However buyer beware as they will try to sell you everything under the sun that you really do not need. For that point, I cannot really recommend this dealership. The only person I would deal with is that young salesguy who did not pressure me at all and was very nice, and genuinely friendly. Unlike the others.