Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Courteous and welcoming service department staff. Always... - Maria
Courteous and welcoming service department staff. Always professional and ensure to keep client informed throughout the service in progress.
Friendly people with good customer service. Very... - kade.wist
Friendly people with good customer service. Very knowledgeable team with a good inventory of used and new cars
Excellent services . Mr. Philippe Lacelle , maintenance... - Man Tak Chow
Excellent services . Mr. Philippe Lacelle , maintenance service manage is very efficient. The team works hard to make the work done well and in the shortest possible time. I am very satisfied with this dealership
We purchased 2 cars at Mazda 2-20 from Alex St-Pierre... - gstp1
We purchased 2 cars at Mazda 2-20 from Alex St-Pierre Mazda 3 2018 and recently at Mazda 3 2021 AWD, very satisfied with the cars, service and ease of doing transactions.
The service was excellent and the staff was very... - CX30 2021
The service was excellent and the staff was very knowledgeable. I love my new car!
I had an absolutely wonderful experience! I had gone to... - Jgagnon07
I had an absolutely wonderful experience! I had gone to other dealerships in the area, one in particular had me wait 40 mins to see him and had the audacity to try and pull the « oh someone else is interested in it and looking at it right now, and it’s first come first serve so act fast! » sales trick.
When I came to Argus, I arrived a bit early but the car was waiting for me in the entrance. Kevin was pleasant to work with and easy to negotiate with - I didn’t feel like I had to play hard ball to get a better price.
Having done my research before, I knew there had been some issues with the brake pads on that year and model, and before I even had a chance to ask about it Kevin told me all had been addressed and corrected. I was given the Carfax upfront as well.
All in all, easy to deal with, pleasant service, all taken care of for me as an Ontario resident buying from Quebec, a great rate on financing (with my credit history, I was NOT expecting that!) and great service from start to finish. I will definitely return when it’s time to buy again!
Je déconseille cette concession, je voulais regarder pour... - jc momo
Je déconseille cette concession, je voulais regarder pour remplacer mon Mazda3 qui arrivais en fin de location, le représentant des ventes m'a demandé mes clés et mes enregistrements pour évaluer mon auto, ensuite je lui est dit je vais réfléchir a son offre et revenir, a ce moment il s'est énervé et a refuser de me rendre mon auto, j'ai perdu 2 heures avant de pouvoir récupérer juste mes clés et je suis aller refaire mes enregistrements.
Very attentive when it is time to sell and after that you... - Phil
Very attentive when it is time to sell and after that you become only a number. Two vehicles bought at this location, both being mazda 3s, the first had a lot of problems and the second was new, they never did the manufacturer's safety recall before delivering it to me. I simply chose to go to another dealership.
No stars. These guys are terrible. Worst dealership ever. - disappointed buyer
Bought a used 2015 Benz from Barnabe Mazda. 1. I drove 500 km and the engine coolant light came on. A tag on the coolant reservoir said it was last checked a year earlier. 2. In addition, the brakes felt bad so I had them checked by a Benz specialist, who reported that the brake pads were completely worn with no life left. Barnabe's reply was that it would be impossible for a car with only 38,000 km to need brakes. This statement implies that they never checked the brakes. I mentioned that I had the pads for them to inspect, but they did not ask to see them. 3. I also had the engine oil checked and it was completely black. 4. The car was subject to a recall, which they said they would take care of before I picked up the car. There was no record at Benz that the vehicle had been checked. I asked for written confirmation from Barnabe that the work was done and never received a reply. 5. I was charged $300 for an administration fee. At no time during the sale was the fee mentioned.
It is obvious that Barnabe Mazda sold me a vehicle that was never serviced or given a proper safety inspection. The car was not safe to drive, which endangered the life of my daughter. When I called them they naturally denied that the vehicle had not been inspected. In the one written response I received, the sales person said the car was still under the manufacturer's warranty and if I had any issues to take the car to a Benz dealer. The sales person also said that "I bought the car from them because it was a good deal". I guess this means that I shouldn't expect the car to be safe to drive as well.
No one at Barnabe Mazda ever replied to my subsequent emails, they never reimbursed me for money spent to fix the brakes, and they never apologized.
I contacted Mazda Canada and they said they could not do anything because I did not buy a Mazda vehicle. This is a very disappointing and disturbing response from a major car manufacturer. It begs the question, why buy a used car from a new car dealership? It seems it would be more advantageous to buy a used car from a used car dealership and have the rights offered through the UCDA.
Anyway, fortunately for both myself and Barnabe, in the 12 months since I have bought the Benz, it has performed flawlessly, so I have not pursued the matter further. But I will never buy another car from any of the dealers under the Groupe Barnabe banner. And I will think twice before I buy a used vehicle from a new car dealership, if it is not the manufacturer's model.
Pathétique Pour une voiture achetée en avril en temps... - Isa
Pour une voiture achetée en avril en temps de covid-19, on veut vous la vendre mais une fois vendue 0 service et 0 aide
Dishonest.I asked about a car before going to see it if... - sami
I asked about a car before going to see it if it had accidents, paint jobs, if everything electrical works inside. They said no, all good, everything works.
I go check the car:
- both bumpers were very unprofessional attached
- gear shifter had no cover for the shift lock release, it looked heavily used
- paint job on back right side bumper and wing
- the right tail light was missing screws and was moving
- driver's door had some work and it was not properly put back, everything vibrated
- the infotainment was not working properly, stuck buttons, dial not working properly
- driver's window button was not working properly
- sensor for dead angle was not functional -they said it will not be repaired because it's an occasion car
- breaks were not working properly.
And, of course, we can't negotiate on price!
But they lie to you everything works fine, come and see our inventory... What a joke. I think I will avoid Mazda as a brand, it is not their first dealer trying to sell cars with accidents and conceal it. But this Chambly Mazda beats all of them.
Dishonest, time wasting, disorganized, unprofessional,... - rxc
Dishonest, time wasting, disorganized, unprofessional, dirty, unsanitary, lying, time wasting, unreliable xxxx. I would warn anyone away from trying to buy a car from here.
Très bon service et l’accueil même derrière le masque! 😊... - Élyse
Très bon service et l’accueil même derrière le masque! 😊 le problème a été réglé rapidement ! Je recommande élite Mazda sans hésiter!
Great service from my sales man! I love my new Mazda... - anne-ma09
Great service from my sales man! I love my new Mazda Cx-30 2021! Everyone was very nice and happy to help me and listen to me
Found a fairly priced 2008 Mazda 3 sedan online. Visited... - singingsam
Found a fairly priced 2008 Mazda 3 sedan online. Visited the dealership, met a young salesman who was very eager to show me the car. Took me for a great test drive, really did not pressure me at all. The car drove very well, had no issues at all and was under warranty (2008 car which I did purchase in 2010) I did have a car to trade in and the salesman got it appraised. I had already gone and checked the value online via Keelys black book (which BTW the dealers do use) and was quoted below the min amount. I had a car which did need some work and honestly told them I would accept a certain amount (which was the min. amount from Kelley) and that another Mazda dealership (Mazda Fairview) had offered. They quickly realized I came prepared and did my homework and gave me my price.
Finance person was very pushy and I did not appreciate his sleazy pressure sales tactics to buy the extend warranty. The car had 3 years remaining (included 1.5 bumper to bumper) and he failed to show me the value of the extended warranty. Now for the next part which is the best part, he offered me rust proofing (Krown) special price of 549$ plus tx! I whipped out my smartphone and showed him that I can go to a Krown partner and get it for 399$ tx in. I asked him if he could match it, and guess what, he did.
I picked up the car a few days later and it was in great shape, it was even detailed. The only thing I remember now is that the car came with Mazda mats when I did the test drive but were missing this day. I did not want to fight it and left. They did have a salesman explain all the fatures of the car. Everyone was very polite. However buyer beware as they will try to sell you everything under the sun that you really do not need. For that point, I cannot really recommend this dealership. The only person I would deal with is that young salesguy who did not pressure me at all and was very nice, and genuinely friendly. Unlike the others.