in the last month i need to bring my mazda 3 2007 2 times,
The first time it was for a oil change service, i called to take an appointement and speak with Thomas, he sold me the 72 000 km inspection for 169$ + taxes.
i ask him also to get an estimation since i was earing lot of noise from the rear axel.
what containe the services:
CURRENT SERVICE - AT 72,000 KM OR 36 MONTHS
Replace engine oil; Replace oil filter
Inspect function of all lights
Inspect brake fluid, clutch fluid, power steering fluid, washer fluid and coolant level
Inspect all tires – inflation and wear
Lubricate all locks and hinges
Rotate tires (priced separately)
Inspect and clean brake discs and pads, front and rear
Lubricate caliper rails/pins
Inspect A/C operation
Inspect exhaust system and heat shields (every 72,000 km or 60 months)
Finaly when i came to take the car
i got an estimation of 1550.00$, that's only included parts to be change.
on the REAR AXLE (these parts goes on a extended warranty with PPP)
2 arm rr lwr 261.12$
2 link later 74.28$
2 bushing li 84.66
ON THE FRONT ( plastic cover - broken by their tech in february, and in piece the day i came to the appointement - cause of poor quality of road - quebec life)
1 cover under 148.83
1 shield (R) 14.09
from the service at 72 000 km
1 filter coo 42.50
1 pad sub se 139.37 --> do it my self
1 pad set, fr 135.23 --> on the inspection report got left 2mm on the front
2 plate disc 124.38 --> and 5-3mm at rear brake pad
2 plate disc 161.82 -->
1 element, a 31.87
1 insulator 117.40
when i first do my brake at the front -
isaw the brake haven't been services. the technician only remove the wheel and inspect he havn't dismantle to clean and lubrificate them. everything was jam on the car system, no trace of recent grease on the rails/pins
i went to MAZDA barnabe and they offert me a credit of 50$ i didn't accept it yet
then i do my brake in the rear - the caliper cylinder was jam in place, try to screw them to get them in too fit with the brand new disc pad. also the rear disc pad was like new ( the one on the car before i installed the new i have purchased) i neew to used a C clamp since i screw them to get them in place, an again no sign of recent services on them.
before i do my brake on the car the dealer have do the major repair on my rear train
while i was doing my rear brake service i get in doubt they have replace all part they mention to PPP. Next step i'm calling PPP to ask them to send an inspector to do the verification on the vehicule
also when they get the job for the rear train , they sold me an aligment, what they should do since they have touch part that need to be align, and when i take the car
i verified the alignment and the car go straigth left. also when i change my brake in the front the first thing i saw was oil all over, my shock in the front rigth loss is oil. they didn't see that in the alignement.
So i don't recomand this dealer for anyone since you would get fooled.
Their technician ( cause they don't call them mechanic cause they don't pay them the price they value and they still charge 75$/hour) are not trustable they change part to change part and don't care about you people.