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Best group ever - Johnnyhard
Everyone from Mazda came together and made a unique possibility a reality. Brandyn Woodruff in sales, Tyler Lavine in financial, Doug Culham in management and Geoff Reinhard in parts and service came together to get my family in an amazing new CX9!
Top Reviewed Specialists At This Dealership
Love my Mazda CX-5 great customer service!!! - KathyNewMazda
My experience with this dealership has given me a great feeling of happiness. Both times I visited this dealership to buy a car has been easy and stress free. They take the time to ensure you are happy when you drive off their lot. I would recommend anyone and everyone to buy a car from Courtenay Mazda.
Be sure to ask for Binas Kott😊
Overall we had a fantastic experience. Our needs were the... - greatscott94
Overall we had a fantastic experience. Our needs were the priority and were made to feel comfortable. This is our 4th Mazda from Freeway Mazda.
Extremely bad experience - Chris
at Signature Mazda Richmond BC.
Went to Signature Mazda for service on 4th October. After the car was done, one of setting position was removed but the other worked without any problem. Also, the glove compartment cannot be opened because they didn't put clip back.
After this service visit, I posted a review on Google, they sent me a warning text which indicated I was slandering them. Then service manager Arach called me to ask the reason and apologized to me about that situation and let me leave the comment on Google through the phone. However, only one day after, they replied my comment and said no one was doing anything to my glove component, and the person who bring the car to service was not mine.
Service with a smile - Sun Peaks Skiers
We were traveling through Kamloops for a ski vacation at Sun Peaks. The engine warning light started flashing. I called the dealership and they said come right over. It was 445PM. Bonnie checked us in, her boss & the technician went right to work. They quickly diagnosed the problem,applied an interim fix - enough to get us on our way and safely home and we were off in an hour. Very courteous service, they stayed overtime to get us going, and very reasonable charges. Good, old fashioned service. Thanks Kamloops Mazda, you saved our little vacation.
Reliable and trustworthy - Jai D
I have always enjoyed complete peace of mind when I bring my 2000 MPV for service. The van runs very well inspite of its age. Kevin Parker has always looked after my auto needs and given me excellent advice, over the years.
Maintenance check - Linda Roberts
West Coast Mazda staff are helpful and friendly..whether over the phone or in person. If I have a question regarding my 2019 Mazda CX3, staff are always willing to help me and I have been satisfied each time.
I love my new Mazda😁 - Anthony Collier
The dealership was beautiful to walk into, all the staff were inviting and helpful, so many checking to see that I was being looked after.
The process of leaving with a new vehicle was painless and very efficient. This is my second purchase from the Wolfe group and surly won’t be my last 😁
Had a very good experience with Jas at Vip Mazda. - Trisha B
Jas gave us a great experience at Vip Mazda. He was very respectful and listened to what I had in mind and made it happen by the end of it. I would reccommend Jas to anyone that is looking to purchase a vehicle, he found exactly what I was looking for.
Amazing sales rep - Hockeyfan
Yesterday my husband and I went to Metrotown Mazda to look at cars. Shortly after arriving on the lot, we were met by Raymond Wong. Raymond was very kind, professional and knowledgeable. Raymond took the time to listen to our wants, needs and concerns. He made the entire process very easy and made us feel comfortable in our decision to purchase a 2017 Mazda CX3. Raymond went the extra mile for us both of the days that we were at the dealership. Letting us know that he was available if/when we needed anything! We will not hesitate to recommend
Raymond Wong /Metrotown Mazda to our family and friends! THANKS AGAIN RAYMOND...WE REALLY APPRECIATE ALL YOUR TIME AND EFFORT!!!
Jodi and Ray Roberts
Excellent - Mazda123
Easy to deal with. No hard sell. The new Mazda’s are amazing! We got great financing and the loyalty program gave us a discount.
Service Department are Rip-off artists. - GC
Brought my Mazda 3 is for oil change. Received a call at 4:40 advising that front brakes were shot. I approve work and received a call back at 5:20 that all was complete. Bill is $718 including $220 in labor. I question the Service Manager and he says, “wow that’s high but, that’s the cost.” These guys are crooked, unethical, rip-off artists.
Couldn't have been better. - Razorblade
I bought a 2017 Dodge Journey, sight unseen from these guys. Dustin Scott went above and beyond to make sure I was happy with my car. I traveled from Kelowna to pick up the car. Dustin took time out of his day to pick me up in Abbotsford. Jesse Pearson picked me up in the morning. Lovely Renee had all the paperwork done for me. Fantastic experience. Love the car. I highly recommend these people.
Incompetant and unprofessional - Tom
My daughter brought her 2016 Maszda 3 in for a factory parking brake recall. They charged her for 600.00 of work on the capliper and rotor "not covered by the recal"l (Hmm) Most glaring is a "Car Health Inspection" that she was charged 40.00 for. I checked the oil level when she was visiting 2 weeks later, to find it almost dry. The winsheild fluid was also dry (both these were check off on the form)
The service counter clerk was very supportive but the service manager would not even talk to me and they refused to even refund the 40.00 even though the work was clearly not done and the implications could have been catistrophic. I definitly got the same vib demeaning women as other reviewers. They kept trying to talk to my daughter (she is in law school and doesnt have time for this!)
Friendly and Professional - Jacob
Just purchased at 2018 Mazda3 GS from Pacific Mazda. I made a handful a trips to the dealership while in the process of purchasing my vehicle, and each time I went in feeling welcomed and as if I was already a part of the family. Salesmen Srdjan T. and Craig H. were extremely professional and friendly every time I saw them. The Sales Manager, Wesley, is very nice and kind. Lisa and Steve in the finance department were very easy to deal with and friendly. Pacific Mazda has a great team with fantastic products. I highly recommend Pacific Mazda to anyone in search of a new vehicle. See you soon PM for regular servicing on my Mazda.
awful service - wenny123
we have a 2013 mazda with 60 000 clicks on it and tranny goes. we have to wait 10 days just to get it in to see if they will even cover it. 5 and half year old car and tranny goes. Do they care that I have not vehicle to get to work? NO they will try to fit us in in 10 days. Awful service. Bumper to bumper? Ha Ha
Bought a dodge caravan 2012 it had many problems! Owned... - Sandi
Bought a dodge caravan 2012 it had many problems! Owned it 3 months, went to trade it back in , lost $4,500 bought a newer one 2017 with under 40,000 km on it! They said it had great mud and snow tires! Back two are bald! W t f
Friendly experienced staff very helpful and friendly. - Mazdawolf
I bought a new Mazda CX5, very good pricing. And have been very satisfied with ongoing service from staff.They go beyond the normal service.
In British Columbia
Financial Services Manager