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Hassle free. - Jordandaisy
Came in looking for a car and needed it ASAP and Brandyn helped and made it possible. Was an easy experience and I’m so thankful. Everyone else that I came across was so friendly and helpful as well! Thank you guys
Top Reviewed Specialists At This Dealership
Very Friendly - AJRoss
Mike was excellent to deal with. Helpful, knowledgeable and patient. As a woman buying the vehicle, he respected my autonomy and addressed myself during the process (others addressed my husband). Logan was also very cheerful and patiently explained everything (even went over his lunch break to help). Great service at Courtney Mazda.
Great product,Great people ,Great experience - richard49
The whole experience of buying my cx-9 was very stress free.The staff made the experience enjoyable.The professionalism.,friendliness and knowledge was outstanding.
First Mazda - BCW-Mazda
We bought our first Mazda here and had a great experience. The car is wonderful, fun to drive with good power and handling, plus looks fantastic. It's a 2018 Maxda3 Grand touring fully loaded that had only 7800km and we've received many compliments on it. The sales staff we had, Will, Karen, and others treated us special and earned our business. We would recommend them to anyone.
Bruce & Cristina
Service with a smile - Sun Peaks Skiers
We were traveling through Kamloops for a ski vacation at Sun Peaks. The engine warning light started flashing. I called the dealership and they said come right over. It was 445PM. Bonnie checked us in, her boss & the technician went right to work. They quickly diagnosed the problem,applied an interim fix - enough to get us on our way and safely home and we were off in an hour. Very courteous service, they stayed overtime to get us going, and very reasonable charges. Good, old fashioned service. Thanks Kamloops Mazda, you saved our little vacation.
Excellent Service - betcha,tol09
The service was always great,from the Service departments like Armin,n team,car washer,SupervisorKevin, and Michael Sit good Salesman,George,Michal was friendly
Scheduled service - Tributedriver
Excellent staff and service. Offer of shuttle home while work is done and pickup when completed. Car washed and inside vacuumed. Staff friendly and helpful.
Oil change with no drama. - Alexp744
I bought the vehicle elsewhere but, came to Wolfe because of the location and then, the superior service I received. I have been a service customer for 4 years.
Had a very good experience with Jas at Vip Mazda. - Trisha B
Jas gave us a great experience at Vip Mazda. He was very respectful and listened to what I had in mind and made it happen by the end of it. I would reccommend Jas to anyone that is looking to purchase a vehicle, he found exactly what I was looking for.
Nice and quiet place 😇😇😇 - June
Jay the salesman was 😮😮 awesome👍👍. He tried really hard to help me and not just him Daniel Hsiao( finance and insurance manager) too😊😊. What even better is that I got a free full tank of gas not just once but twice. Thanks. Plus it’s nice and quiet with free great coffee👍. Go and check it out
Amazing sales rep - Hockeyfan
Yesterday my husband and I went to Metrotown Mazda to look at cars. Shortly after arriving on the lot, we were met by Raymond Wong. Raymond was very kind, professional and knowledgeable. Raymond took the time to listen to our wants, needs and concerns. He made the entire process very easy and made us feel comfortable in our decision to purchase a 2017 Mazda CX3. Raymond went the extra mile for us both of the days that we were at the dealership. Letting us know that he was available if/when we needed anything! We will not hesitate to recommend
Raymond Wong /Metrotown Mazda to our family and friends! THANKS AGAIN RAYMOND...WE REALLY APPRECIATE ALL YOUR TIME AND EFFORT!!!
Jodi and Ray Roberts
Excellent - Mazda123
Easy to deal with. No hard sell. The new Mazda’s are amazing! We got great financing and the loyalty program gave us a discount.
Couldn't have been better. - Razorblade
I bought a 2017 Dodge Journey, sight unseen from these guys. Dustin Scott went above and beyond to make sure I was happy with my car. I traveled from Kelowna to pick up the car. Dustin took time out of his day to pick me up in Abbotsford. Jesse Pearson picked me up in the morning. Lovely Renee had all the paperwork done for me. Fantastic experience. Love the car. I highly recommend these people.
Incompetant and unprofessional - Tom
My daughter brought her 2016 Maszda 3 in for a factory parking brake recall. They charged her for 600.00 of work on the capliper and rotor "not covered by the recal"l (Hmm) Most glaring is a "Car Health Inspection" that she was charged 40.00 for. I checked the oil level when she was visiting 2 weeks later, to find it almost dry. The winsheild fluid was also dry (both these were check off on the form)
The service counter clerk was very supportive but the service manager would not even talk to me and they refused to even refund the 40.00 even though the work was clearly not done and the implications could have been catistrophic. I definitly got the same vib demeaning women as other reviewers. They kept trying to talk to my daughter (she is in law school and doesnt have time for this!)
Friendly and Professional - Jacob
Just purchased at 2018 Mazda3 GS from Pacific Mazda. I made a handful a trips to the dealership while in the process of purchasing my vehicle, and each time I went in feeling welcomed and as if I was already a part of the family. Salesmen Srdjan T. and Craig H. were extremely professional and friendly every time I saw them. The Sales Manager, Wesley, is very nice and kind. Lisa and Steve in the finance department were very easy to deal with and friendly. Pacific Mazda has a great team with fantastic products. I highly recommend Pacific Mazda to anyone in search of a new vehicle. See you soon PM for regular servicing on my Mazda.
awful service - wenny123
we have a 2013 mazda with 60 000 clicks on it and tranny goes. we have to wait 10 days just to get it in to see if they will even cover it. 5 and half year old car and tranny goes. Do they care that I have not vehicle to get to work? NO they will try to fit us in in 10 days. Awful service. Bumper to bumper? Ha Ha
High pessure - Dishonest sale tactics - disgruntled
Example of these tactics- Contract price on demo vehicle higher than sticker price. Trade in price also lowered on contract. When I said I refused to sign for undercoating on a used managers vehicle, I was told it was mandatory and offered leather wipes for a consolation prize in a condescending manner. We were forced to wait 4 hours with my therapy dog , as they said they were too busy, but there was only one other customer . They took license plate off our car and got us to change insurance before signing the contract. The manager kept explaining he could not sell us the car for the amount of sticker price or less as he would lose money. There was no answer from him when we asked why he priced it that way then. I had researched the CX 9 and wanted to purchase a Mazda.
I will be servicing my vehicle elsewhere as I am unable to even enter that dealership again.
Friendly experienced staff very helpful and friendly. - Mazdawolf
I bought a new Mazda CX5, very good pricing. And have been very satisfied with ongoing service from staff.They go beyond the normal service.
In British Columbia
Financial Services Manager
Island Car Credit Manager