I take my car for service at their Surrey location and - Noman
I take my car for service at their Surrey location and everyone is very helpful. They have always done a great job on my car.
Top Reviewed Specialists At This Dealership
General Sales Manager
Client Relations Manager
Really over the moon with the reception we received at - ssnova
Really over the moon with the reception we received at Harris Mazda. Tyler Polywkan, our sales person was professional, all the way. The rest of the staff were quick to say hi and/or stop to chat.
The CX5 we bought was pretty nice too. ✅
It was a pleasure working with Christian as I traded in - reallifehealth
It was a pleasure working with Christian as I traded in my old 2012 Mazda for a 2022. I appreciated his easy-going attitude without the urgency to sell a car. He was helpful, fun and supportive.
Excellent service and Reliable team. - rrvancity
Excellent service and Reliable team. I appreciate the video being sent for costumer to see on how services being done.
The team at Wolfe Mazda in Langley is by far the best - Lucille Kapsha
The team at Wolfe Mazda in Langley is by far the best dealership I have ever dealt with. From service to sales to finance to management they all make you feel like a valued customer and take the time you need to communicate and answer all your questions. Definitely recommend them as the next place to shop for your new vehicle! Initially we were in for a service and because of the amazing service team, we decided to look at a new Mazda and made a new purchase! They are not pushy sales people, they are honest and value you as a customer!
Always have had great service at West Coast Mazda. - farisj
Always have had great service at West Coast Mazda. Would highly recommend to anyone looking for a vehicle and/or service. The fix what needs to be fixed - no surprises.
Midway Mazda's Service Department is an absolute rip off,... - brunsonbagoo
Midway Mazda's Service Department is an absolute rip off, take your vehicle anywhere else for service. I brought my vehicle in for a recall at 8m. They said the recall would take 45 min. I asked them to also to see why the dash would sometimes fail to power off when the car was turned off. At 905am I received a call that the recall was finished and they would need to replace a switch to fix the other problem. They said they would have it done by 10am and quoted $440. I told them to go ahead and fix it. At 10am my car was finished. On the invoice they charged for 3 hours of labor at $135 an hour for a total of $405 in labor. Considering that the recall was the first 45min I was charged $405 for 1hr and 15 min of work. They only had my car for 2 hours and I was charged for 3 hours of labor.
Daniel Lee is very very very good services and respond - carmanpclau
Daniel Lee is very very very good services and respond fast, helpful, very nice attitude toward to customer
Not too impressed with sales staff Artur. - perryrosa4
Not too impressed with sales staff Artur.
I had found the special edition car I wanted online and notified the dealer. Got a call back saying they had several. Travelled out to see a car at the appointment time and they had another client starting their test drive at the same time. This was on the same car I was interested in. He lied to me on the phone about the model he had in stock.
I was looking for a hatchback. I asked him if he could see if one was available. He didn’t even bother to look.
I ended up buying the vehicle I wanted at a dealer in Surrey.
Very unimpressed with this experience and will not be back ever.
Thanks for wasting my time.
Most dishonest Car dealership that I have done business - Avi123
Most dishonest Car dealership that I have done business with. Bunch of crooks and liers from the seller,to the financial advisor, to their service department. To avoid frustration and dissapoinmet, take your business sonewhere.
They added a 2 years car insurance and an oil change for life without consulting us first. They made it sound like it was included in the purchase prize, but that was not the case.
Very smooth talkers, but crooks.
I cannot recommend them at all.
The service centre tried to charge me $147 for a firmware - Redgeekblue
The service centre tried to charge me $147 for a firmware update, a service that other Mazda dealerships offer for free. When i called ahead of time, they said it would be $60. Crooked money grabbers. Avoid like the plague.
Worse dealership and pathetic customer service. Bought... - Sam Ghotra
Worse dealership and pathetic customer service. Bought and brand new car and it turns out to be a lemon, when explained it to dealership no one cared to rectify the issue. Awful experience and so much negativity inside dealership.
Service with a smile - colleenmarsh
It's always a pleasure dealing with the staff here. They are so friendly and ready and willing to work with you and whatever your needs/situation are. Even if it's just a simple yearly servicing they treat you first class. I live almost an hour away but they are worth the effort to get to them.
Went in because my wipers went on with my turn signal.... - Syly
Went in because my wipers went on with my turn signal. They charged a hundred dollars and couldn’t figure it out. My husband flicked the intermittent wiper switch all the way off and everything was fine. Two mechanics couldn’t figure it out but….
old pressure style sales tactics and sales manager... - gbusiness45
old pressure style sales tactics and sales manager insults you . Apparently you are "crazy" if you do not accept their price. Will not deal there again, after speaking with other owner/managers they are right , want to waste my time and insult more!!
Great friendly staff and Top quality service Always - mmarvelous1947
Great friendly staff and Top quality service Always goes above and beyond . Great job washing the car
We bought our 2016 Mazda 3 GT Sport new at VIP Mazda in... - michaeljosephcarroll
We bought our 2016 Mazda 3 GT Sport new at VIP Mazda in 2016. All of the scheduled maintenance was
done, on time, by VIP except for the last oil change. The engine seized at 114k kms. The VIP Mazda
service manger told me that the engine had thrown a rod and put a hole in the block. He also told me
that this had happened because the engine wasn’t lubricated… even though there was no “low engine
oil pressure” light warning or valve lifter noise. He then quickly went on to blame the reputable garage
where a licensed mechanic preformed the last oil change. I asked the service manager how much oil was
in the engine and was told that there was no way to know as the technician had removed the oil pan
already. VIP went on record on Facebook later saying “Our Mazda Canada Certified Master Technician
inspected the vehicle.…the technician noted that although the engine was seized the oil was 0.5L over
full.” Mmm…so which is it? I was then quoted $5780 to replace the engine with one that had 100k kms
on it. There was no offer to help or any show of good faith from VIP Mazda whatsoever. I guess, after 5
years, they figured they had gotten what they could from us.
This is an excerpt from a letter we received from Mazda Canada; “V.I.P. Mazda has advised us that they
would be happy to help the with the cost of the repairs – by giving a better price, but there would be no
involvement from the manufacturer. We thank you for the opportunity to review.”
We had another mechanic replace the engine for one with a lot less kms and less money. Upon further
inspection of the original engine, it turns out, a bolt from the crankshaft bearing cap failed. The head of
the bolt broke off and was pushed through the aluminum block by the connecting rod. Probably a poor casting but certainly a factory flaw. Clearly none
of this happened because of a lack of lubrication. It was a factory defect. Had the “Mazda Canada
Certified Master Technician” spent just 30 minutes more, he would have seen the flaw…but they
couldn’t be bothered.
This is a dealership that will absolutely turn their back on you as soon as it appears that you have
become less profitable. I find their dishonesty shocking and disgusting.
Top notch service - sales, repairs. 3+ decades of... - tamsinclair
Top notch service - sales, repairs. 3+ decades of dealings.. Miss- communication- they’ll work it out ASAP
Trust! It’s a big deal and they deliver
In British Columbia
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