19 British Columbia Mazda Dealers

Tyler is the sales rep you want to deal with. He can you... - Spankyblanky

Tyler is the sales rep you want to deal with. He can you make you his friend in 10 seconds. No ulterior motives. One of the best sales experiences I’ve had.

Service with a smile - colleenmarsh

It's always a pleasure dealing with the staff here. They are so friendly and ready and willing to work with you and whatever your needs/situation are. Even if it's just a simple yearly servicing they treat you first class. I live almost an hour away but they are worth the effort to get to them.

I recently bought my first brand new car, and Mike Milne... - Faith

I recently bought my first brand new car, and Mike Milne was my sales rep. He was so kind, approachable, accommodating, patient, and explains everything I need to know about cars, especially With me being nervous about being a new owner. Him and his team also made sure that I get the best deal possible. Big thanks to him! I am enjoying my Mazda 3!

All of the staff were very friendly and the whole process... - Stephanie

All of the staff were very friendly and the whole process was very smooth! I would highly recommend leasing a car from this dealership.

Everything I expected and more! The service was done as... - John

Everything I expected and more! The service was done as laid out, and it took less time than anticipated. Love this place!

Arthur was my sales person, very polity and friendly,... - Palmira

Arthur was my sales person, very polity and friendly, answer all my questions , Every body we’re also very friendly , I dad to go back for some questions and everyone was very pleasant

My experience buying a new car and trading in the old one... - Natalie Reed

My experience buying a new car and trading in the old one was very good. I would recommend West Coast Mazda.

Midway Mazda's Service Department is an absolute rip off,... - brunsonbagoo

Midway Mazda's Service Department is an absolute rip off, take your vehicle anywhere else for service. I brought my vehicle in for a recall at 8m. They said the recall would take 45 min. I asked them to also to see why the dash would sometimes fail to power off when the car was turned off. At 905am I received a call that the recall was finished and they would need to replace a switch to fix the other problem. They said they would have it done by 10am and quoted $440. I told them to go ahead and fix it. At 10am my car was finished. On the invoice they charged for 3 hours of labor at $135 an hour for a total of $405 in labor. Considering that the recall was the first 45min I was charged $405 for 1hr and 15 min of work. They only had my car for 2 hours and I was charged for 3 hours of labor.

My Mazda CX5 2016 was in yet once again for non starting,... - Gataloca

My Mazda CX5 2016 was in yet once again for non starting, every year it dies not start and every 2-3 years I put in a new battery. This dealer had me wait fir maintenance 3.5 hours and did not do a draw test as requested. They told me the towing company put in a”suspect” battery - it is a Delco! I had two more mechanics at home check the battery and it was already weak from adrain somewhere. They did do the work requested, they lied about the existing battery and last year told me it was usb charger left in the compatment near my arm that drained the battery. I did not put that charger in- was done at original dealer in Nanaimo. They lied telling me the car would tow a small trailer. I am furious and want some action about this issue.

I found the rudest person in Vancouver when shopping for... - Kevin Tran

I found the rudest person in Vancouver when shopping for a car at MetroTown Mazda, his name is Eric Maura, extremely rude and unprofessional salemen.

Visited this dealership to buy a used Mazda Sedan and was... - Maggie

Visited this dealership to buy a used Mazda Sedan and was very surprised and pleased with the very friendly staff! Ken was our sales advisor and helped my boyfriend and I find the perfect car for us. Will return!

Worse dealership and pathetic customer service. Bought... - Sam Ghotra

Worse dealership and pathetic customer service. Bought and brand new car and it turns out to be a lemon, when explained it to dealership no one cared to rectify the issue. Awful experience and so much negativity inside dealership.

My 2007 Mazda6 had broken down just outside of Kamloops,... - David Wilson

My 2007 Mazda6 had broken down just outside of Kamloops, due to the rigors of the Coquihalla. Kamloops Mazda allowed me to tow it to their dealership; the service center got me in unbelievably quickly. And, they eventually gave me a massive deal on their service fees due to them having to tell me my beloved Mazda6 was finished. Would I purchase a new vehicle? They didn't have anything I wanted, so I resigned myself to driving home to Alberta in a Uhaul. Over the next four days, Jerry was outstanding; so patient and helpful with the dozens of options regarding getting me home as well as dealing with my old car. We did some test drives of some in-stock vehicles, and even though I didn't like anything we drove, Jerry continued to support my situation. As it happened, a car that I WAS interested in (2015 Mazda3 GT) came in on my fourth and final day in Kamloops: We drove it, and I bought it. But to make it happen Jerry was in early and stayed late on several occasions due to my complications. He even drove me to the bank. Amazing above-and-beyond service from everyone concerned. Thank you again, Jerry.

I sold my Mazda so I wouldn't have to deal with their... - Batman's Dad

I sold my Mazda so I wouldn't have to deal with their incompetent and dishonest service department. I had a problem with the engine light staying on and they just kept throwing parts at it until they solved the problem. Naturally I had to pay for their incompetence.

The dealership is outstanding. The folks in the service... - Satisfied customer

The dealership is outstanding. The folks in the service department are knowledgeable and very accommodating. I would not bring my vehicles anywhere else for servicing. August Mazda (aka Kelowna Motors) has been in Kelowna for over half a century and there are many reasons for its longevity. Mazda vehicles are second to none when it comes to reliability and value for your money

We bought our 2016 Mazda 3 GT Sport new at VIP Mazda in... - michaeljosephcarroll

We bought our 2016 Mazda 3 GT Sport new at VIP Mazda in 2016. All of the scheduled maintenance was done, on time, by VIP except for the last oil change. The engine seized at 114k kms. The VIP Mazda service manger told me that the engine had thrown a rod and put a hole in the block. He also told me that this had happened because the engine wasn’t lubricated… even though there was no “low engine oil pressure” light warning or valve lifter noise. He then quickly went on to blame the reputable garage where a licensed mechanic preformed the last oil change. I asked the service manager how much oil was in the engine and was told that there was no way to know as the technician had removed the oil pan already. VIP went on record on Facebook later saying “Our Mazda Canada Certified Master Technician inspected the vehicle.…the technician noted that although the engine was seized the oil was 0.5L over full.” Mmm…so which is it? I was then quoted $5780 to replace the engine with one that had 100k kms on it. There was no offer to help or any show of good faith from VIP Mazda whatsoever. I guess, after 5 years, they figured they had gotten what they could from us. This is an excerpt from a letter we received from Mazda Canada; “V.I.P. Mazda has advised us that they would be happy to help the with the cost of the repairs – by giving a better price, but there would be no involvement from the manufacturer. We thank you for the opportunity to review.” We had another mechanic replace the engine for one with a lot less kms and less money. Upon further inspection of the original engine, it turns out, a bolt from the crankshaft bearing cap failed. The head of the bolt broke off and was pushed through the aluminum block by the connecting rod. Probably a poor casting but certainly a factory flaw. Clearly none of this happened because of a lack of lubrication. It was a factory defect. Had the “Mazda Canada Certified Master Technician” spent just 30 minutes more, he would have seen the flaw…but they couldn’t be bothered. This is a dealership that will absolutely turn their back on you as soon as it appears that you have become less profitable. I find their dishonesty shocking and disgusting.

Friendly experienced staff very helpful and friendly. - Mazdawolf

I bought a new Mazda CX5, very good pricing. And have been very satisfied with ongoing service from staff.They go beyond the normal service.

Top notch service - sales, repairs. 3+ decades of... - tamsinclair

Top notch service - sales, repairs. 3+ decades of dealings.. Miss- communication- they’ll work it out ASAP Trust! It’s a big deal and they deliver