Signature Mazda

Took my 2016.5 Mazda CX 5 for regular car maintenance as required. Friendly service, I've been a Signature Mazda customer for many years.

I was very pleasent with the car maintenance service i booked with couple days ago. Friendly staff, smooth communication, detailed report and professionalism. Overall, i was very satisfied with in-store experience.

I am very grateful to them for the car maintenance service, serious, friendly, careful, I am very satisfied.Praise for the rigor of after-sales service of the car dealer.

Received 5 stars service. What more could i rate this dealership. I been dealing with them since i purchased my Mazda 5 and now my used subaru. Highly recommended. Special mention to Corrine.

David explained everything to me very thoroughly and my service was completed as promised. He was very friendly and listened to my concerns and took them seriously.

I arrived at the service department, no appointment, with a badly punctured tire ("garbaged" - quote from BCAA roadside assistance tech), and running on the "donut" spare. Left, a few hours later, with two new front tires (good price!) as well as having had my overdue vehicle regular maintenance caught up (I was going to schedule an appoint in a few weeks). Also a damaged wheel lug was replaced (flagged by BCAA tech). A day that started badly (flat tire) transformed to a productive one. Enjoyable too, as I had some time to wonder around the Auto Mall "kicking tires".

Went in for service due to recall. Staff was very friendly and professional. They were able to deal with the issue at no cost to me.

Chatted with Matthew and it seemed like he was not in a good mood. He seemed short and rude to me and my girlfriend. I was hoping it was a one-time thing but when I got in contact with him again a few days later it was the same thing. The price seemed fair for the time it is and what they had in stock but I wouldn't go out of my way to get service from them. In the end, I went to other dealerships that were much friendlier and bought my car from them.

Excellent Customer Service. Was notified of changes and estimates before any work was started. I dealt with David who was courteous and professional. I've been going to Signature Mazda for a long time and the Sales and Customer Service teams are top notch.

Customer service is excellent.They are friendly and prompt.They are helpful without being high pressure.Workmanship is very good.I will continue to have my CX-5 serviced here.