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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Island Ford Superstore
4.8
945 Lifetime Reviews
6456 Norcross Rd, Duncan, British Columbia V9L 6C5 DirectionsSales: (877) 546-0436
Service: (888) 429-0817
Parts: (250) 748-3107
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 22, 2020
"Awesome!!!"
- BodhiIf you want a stress-free buying experience, go to Island Ford!!! Everyone at the dealership was friendly, helpful and accommodating. In particular, if you want a salesperson who is personable, kind, an excellent listener, competent, genuine and honest, then, ask for Abraham!!! He attentively listened to what I wanted - my budget, features, etc and matched me with the perfect car and got me a deal that was actually under budget for me - win, win!! I never thought in a million years that I would have a positive experience at a dealership, but I was treated with care and respect every step of the way!
Read MoreEmployees Worked With
March 19, 2020
"Very responsive to my needs"
- Kwgomez44Thank you to Dave Faithful and the crew at Island Ford. I had to downsize from 2 vehicles to 1. Dave took the time to walk me through my vehicular needs, select a vehicle and once the deal was done, he took more time to familiarize me with the features of my new Ford Escape. I really appreciated the service. Kathy Gomez.
Read MoreEmployees Worked With
March 13, 2020
"David was great in helping us with the purchase of our..."
- kaiajDavid was great in helping us with the purchase of our new Ford Explorer. Would recommend him to anyone looking to purchase a new vehicle.
Read MoreEmployees Worked With
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Shuttle Service
- Vending Machines
