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Island Ford Superstore
4.8
903 Lifetime Reviews
6456 Norcross Rd, Duncan, British Columbia V9L 6C5 DirectionsSales: (877) 546-0436
Service: (888) 429-0817
Parts: (250) 748-3107
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 20, 2019
"Highly Recommend Abraham Lee"
- FotosI had a great experience with Island Ford and this recommendation is specifically for the big guy ABE LEE. We had been looking at a truck for a couple days and due to some last minute issues that popped up with our current vehicle we decided to purchase on a Friday night before leaving for a family vacation the next morning. Abe stuck around with me until late Friday night to ensure everything from insurance to financing went through. Super friendly, no pressure and thoughtfull follow ups -I would highly recommennd Abe.
Read MoreAugust 20, 2019
"Had great service and they really tryed to find what I neede"
- Brent DallasI felt with abraham Lee he was very pleasant and fun and really tryed to get me into something had a great time buying a vehicle!!!thanks alot I recommend these guys
Read MoreAugust 20, 2019
"A Great Ford Escape Customer Experience."
- greatcar777Came up from Victoria and was looking at an Echo Sport. Thought this would be the vehicle for me. Dave Faithful whom I and my family have dealt with for over 28 years said "Are you sure this is the vehicle you want this time. Maybe do just a bit more research and look at it and see if this fits your needs and personality." I told Dave, Yes this one will be good. After a few days of driving the Echo Sport it was obvious that this vehicle was not right one for what we needed. I personally felt foolish for not having listened to what Dave. And knew there was probably no way of correcting this error. Once you have signed and drove the vehicle off the lot it is yours and there is no chance to change the situation. I emailed Dave to see what if any option was available. And the amazing happened from Both Dave and Island Ford. They said just come in and they would take care of everything. I drove up from Victoria the next day and within an Hour Dave Faithful, Edie Lange from the Finance Department, and Island Ford Management bought back the Echo Sport and had the Vehicle (a Beautiful Ford Escape) ready to go. I drove home feeling great and Thank Full :) to Dave and a Dealership who care for their customers, and will go the full thousand yards to make sure your happy and have exactly what you need. Thank You So Much Dave. Your The Best :):) Truly, Kit Bonderud A Most Satisfied Customer.
Read MorePhotos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Shuttle Service
- Vending Machines
