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Island Ford Superstore

4.8

903 Lifetime Reviews

6456 Norcross Rd, Duncan, British Columbia V9L 6C5
Call (877) 546-0436

Top Reviewed Employees

David Faithfull, Sales Associate, Island Ford Superstore

David Faithfull

Sales Associate
5.0
Edie Lange, Financial Services manager, Island Ford Superstore

Edie Lange

Financial Services manager
5.0
Deanna Schmidt, Service Advisor, Island Ford Superstore

Deanna Schmidt

Service Advisor
5.0
Susie Irvine, Service Advisor, Island Ford Superstore

Susie Irvine

Service Advisor
5.0

Latest Reviews

August 20, 2019

"Highly Recommend Abraham Lee"

- Fotos

I had a great experience with Island Ford and this recommendation is specifically for the big guy ABE LEE. We had been looking at a truck for a couple days and due to some last minute issues that popped up with our current vehicle we decided to purchase on a Friday night before leaving for a family vacation the next morning. Abe stuck around with me until late Friday night to ensure everything from insurance to financing went through. Super friendly, no pressure and thoughtfull follow ups -I would highly recommennd Abe.

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Employees Worked With

August 20, 2019

"Had great service and they really tryed to find what I neede"

- Brent Dallas

I felt with abraham Lee he was very pleasant and fun and really tryed to get me into something had a great time buying a vehicle!!!thanks alot I recommend these guys

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August 20, 2019

"A Great Ford Escape Customer Experience."

- greatcar777

Came up from Victoria and was looking at an Echo Sport. Thought this would be the vehicle for me. Dave Faithful whom I and my family have dealt with for over 28 years said "Are you sure this is the vehicle you want this time. Maybe do just a bit more research and look at it and see if this fits your needs and personality." I told Dave, Yes this one will be good. After a few days of driving the Echo Sport it was obvious that this vehicle was not right one for what we needed. I personally felt foolish for not having listened to what Dave. And knew there was probably no way of correcting this error. Once you have signed and drove the vehicle off the lot it is yours and there is no chance to change the situation. I emailed Dave to see what if any option was available. And the amazing happened from Both Dave and Island Ford. They said just come in and they would take care of everything. I drove up from Victoria the next day and within an Hour Dave Faithful, Edie Lange from the Finance Department, and Island Ford Management bought back the Echo Sport and had the Vehicle (a Beautiful Ford Escape) ready to go. I drove home feeling great and Thank Full :) to Dave and a Dealership who care for their customers, and will go the full thousand yards to make sure your happy and have exactly what you need. Thank You So Much Dave. Your The Best :):) Truly, Kit Bonderud A Most Satisfied Customer.

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Employees Worked With

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Shuttle Service
  • Vending Machines