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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Island Ford Superstore
4.8
933 Lifetime Reviews
6456 Norcross Rd, Duncan, British Columbia V9L 6C5 DirectionsSales: (877) 546-0436
Service: (888) 429-0817
Parts: (250) 748-3107
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 05, 2019
"Know their customers treat them like family"
- heatheranddennisWe have bought numerous vehicles from here. They treat you like family, letting you think over your purchases, acknowledging the fact that a new vehicle is a huge financial investment in any family income. Their attitude is one of supporting you in buying the best vehicle with the appropriate options that will supprt your lifestyle that's in a price range that will fit into your family budget. The result is you go.home with a vehicle you love and do not have buyer remorse on the price you paid at each payment you make. They do not try to upsell or pressure you into something you neither need or can afford , then the great service support after, makes you want to only deal with them. Thanks guys. Heather and Dennis
Read MoreDecember 03, 2019
"Great Place to buy a Car!"
- bphillipsOur experience with Dave Faithfull was second to none! Dave helped us with our vehicle purchase and we couldn't be happier. Everyone at Island Ford is friendly and helpful. We would definitely recommend that you give Dave a call, you won't regret it!! Thank you very much for everything!
Read MoreEmployees Worked With
November 29, 2019
"Another Awesome Ford Product"
- Scott H.No reason to go anywhere else, when you have it all at Island Ford Superstore ! Best Customer Sales & Service on Vancouver Island. I'll be back
Read MorePhotos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Shuttle Service
- Vending Machines
