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Island Ford Superstore

Duncan, BC

4.6
1,127 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,127 reviews

July 19, 2024

I was looking for an older Tacoma and found one at this dealership. When I called to see if it was still available, I spoke to Dave Faithful and arranged a test drive for the following day. Upon arrival, h More

by Papa Beach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2024

Needing a replacement truck, I returned to Island Ford because of my previous very enjoyable experience with this dealership. Dave Faithfull greeted me at the door and tirelessly worked his magic and hum More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

If I could rate more than 5 Stars for Dave I would! My husband and I walked in looking for a truck and Dave was there smiling and ready to help! He has to be one of the funniest yet genuine salesmen I More

by LFisher
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

I was greeted with a big smile and acknowledged by everyone I walked past. Great atmosphere and friendly people throughout! More

by chris.belair8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Matt treated us with courtesy, respect and went above & beyond. Highly recommend. We came from the mainland and the vehicle was prepped and ready for us in time. Matt made sure service was scheduled and co More

by Denis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

These individuals are nothing short of conniving xxxxx! ! They'll stop at nothing to bleed your wallet dry. Deliberately tacking on unnecessary add-ons to your custom car order, then conveniently claiming i More

by pennstatekaran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Pambrun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie "Big Wheels" Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Excellent to deal with and incredible for our community. Thank you Justin! Your whole team does a bang up job and always has. More

by trevor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Excellent service from David, His efforts to give the service expected will.keep.our company coming back to purchase our fleet vehicles More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

I work with several businesses in Duncan/Nanaimo areas and they have been telling me for years to contact Dave Faithfull to look at buying a truck (I live in Victoria so for years have been dealing with l More

by dws1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Third new truck purchase from Island Ford worth the drive from Nanaimo. All staff so friendly and helpful. Robert Martin great guy to deal with listens to what his customers want, he advised me that he wo More

by Steve
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie "Big Wheels" Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Dash 5Star
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