"Robbie is the Man! "
- Whats up
Dealing with the Island Ford Dealership is definitely an experience a person should experience once in their lifetime. Firstly I do not like shopping around for Automobiles. I do my research of the model I am interested in search the internet for that particular model. Once I find the model, options, colour, model year, and price I contact the dealership AND THATS WHERE ISLAND FORD PICKED UP THE BALL AND RAN WITH IT. Starting with Robbie who answered my opening questions promptly, and throughly. After our first contact via email I contacted him via phone and informed him of my requirements and financial guidelines and told him to put the whole deal together meeting my criteria. Viola within a day or two everything was done all my requirements met and a personal viewing of the selected vehicle and comparison alternative choices was arranged. Drove down from Qualicum Beach viewed the vehicles made my choice and everything was ready to go. In a matter of 3 hours we on our way home in a new Auto. JUST GREAT FOR THE WAY I LIKE TO BUY CARS. if your like me and hate the thought of having to go shopping for next car. Robbie is the man to make this happen for you. The thing to consider is that you are not only dealing with a professional dealership, an experienced sales adviser, an informed and personable finance dept but a throughly dedicated organization. Definitely one I will with deal again. Total Satisfaction from beginning to end.
"Great Customer Service"
- Grabber Blue
Recently purchased a new Mustang Bullitt from Rob Martin. He is a great salesman. Working with the finance dept was a breeze and the overall experience was great. Highly Recommend ISLAND FORD
"Got it right"
Well we spent the past couple weeks working out which vehicle would suit us best. Can’t thank our salesman Rob Martin enough for his kindness and patience with us choosing our new ride that would fit our needs. Great experience and great staff who now know us by name now lol. Always a pleasure going into the dealership as you feel welcome.
"Thanks Rob for a very fair deal."
We live in Nanaimo and recently drove down to Duncan to Island Ford. We looked at a 2017 Malibu and ended up trading in our VW Beetle. Rob Martin was our salesman and we are very happy with our experience. Rob did his best to make this deal happen and he was very fair to us. We are happy with our 'new' car and would definitely deal with Rob again.
"2018 Ford Escape"
- Jim and Rose
Island Ford is a great dealership and has very accomplished and knowledgeable staff. In particular I dealt with Robert Martin in sales, Mitzi Mogden, business manager and Ryan Leverette sales manager.
Robert help us pick out the perfect car and Mitzy did the financial transaction, explaining warranties to us etc.
Within a couple of hours of Driving into the dealership, I traded in my old car andI drove out and in new Escspe.
"Excellent service and friendly"
We purchased an Edge late January. I reached out via phone previous to coming to the dealership as we live in Nanaimo and Rob Martin came in on his day off to help us out. We were only able to come in later in the day and again it was no problem. Fast and furious, we walked out that evening in our Edge. Extremely happy with our vehicle and Rob was just a genuinely nice person to work with! Thank you
"Top marks for Island Ford "
Had an excellent experience buying a 2015 F-150 from Robbie at Island Ford. I appreciated being given time to look at the vehicle while not being pressured to buy it. Robbie answered all my questions and worked with me to reach a deal I was happy and comfortable with. I would highly recommend Robbie, and Island Ford, to anyone looking to buy a new vehicle!
"I like to deal with people I like and trust...do you?"
- Happy Customer
In my new vehicle purchase, I would like to thank everyone involved I the most comfortable, no pressure, and enjoyable buying experience that I have had. Customer service is something each and everyone who works at Island Ford, has demonstrated through their actions, mannerisms, and actions to make my experience with them.over the top!
"THANK YOU ISLAND FORD"
I can't say enough about how helpful the staff at Island Ford are. Ryan Leverette is running a heck of a sales team. #ROBBIEBIGWHEELS took care of everything. As a visitor from the mainland, communication was clear and everything was ready to roll to make the entire experience both efficient and comfortable. Robbie Martin was VERY knowledgeable about his product while being able to offer candid and fair compression to competing vehicles without being a total FORD homer. Upon fact checking I found everything Robbie had said to be true and honest and am absolutely sure my 2018 FORD EXPLORER is the hands down exact vehicle I needed. Mitzi Mogden is a lovely woman open to discussing financing in simple to understand and real world manner, and able to explain the various warranties and coverage without forcing it upon the buyer, which I found very refreshing. The Island Ford lot is a beautiful facility (with Starbucks coffee readily available...yes please) which I have already and will continue to suggest to friends and family. THANK YOU #ROBBIEBIGWHEELS AND EVERYONE AT ISLAND FORD!
"Vehicle buying made easy"
Just wanted to say how easy it was to deal with Robbie "Big Wheels" Martin and Mitzi Mogden. Of course I can't leave out Ryan Leverette. They made my buying a new vehicle very easy and went out of their way to make my satisfied. Great team work.