I saw my new to me/used truck online, and, being on the mainland, dreaded the thought of hopping on a ferry to look at a truck. However, after analyzing all the pictures and video of the truck, I felt confident enough to negotiate a deal after Rob offered to meet me in Horseshoe bay with the truck and all of the paperwork.
The truck was exactly as advertised, and we quickly signed the papers at an Autoplan agent. I left in my new truck and he in my trade in. It could not have gone smoother!!!
"Excellent experience! highly recommended"
- Johnny Mac
Robbie, was very knowledgeable about all of the ford trucks I was interested in and was extremely helpful in making the sale go very smooth.
Bryan was amazing in getting me the truck I was after! Very knowledgeable and was very professional working with me to finalize the sale.
Taylor was a pleasure to work with in making sure I had all of the information I needed post sale.
Great experience overall!
thanks so much
"Friendly and welcoming dealership"
We found our local Ford dealer to be less than interested in our business, and were pleasantly surprised at the reception we received at Island Ford. We'll be recommending this dealership to anyone in Nanaimo.
Robbie listened to all my needs!! He said ill find your perfect vehicle and thats exactly what he did. I am so happy!!!!!!! highly reccomended!!!
"Easy and Hassle free "
- Mike S
I would without hesitation recommended Rob Martin (Robbie Big Wheels) at Island Ford. His professionalism and genuine down to earth style immediately allowed us to connect and communicate in a way they gave me a lot of confidence in his ability to help me find what I was looking for. He helped make the whole experience of looking for a new vehicle easy and hassle free.
"Robbie is the Man! "
- Whats up
Dealing with the Island Ford Dealership is definitely an experience a person should experience once in their lifetime. Firstly I do not like shopping around for Automobiles. I do my research of the model I am interested in search the internet for that particular model. Once I find the model, options, colour, model year, and price I contact the dealership AND THATS WHERE ISLAND FORD PICKED UP THE BALL AND RAN WITH IT. Starting with Robbie who answered my opening questions promptly, and throughly. After our first contact via email I contacted him via phone and informed him of my requirements and financial guidelines and told him to put the whole deal together meeting my criteria. Viola within a day or two everything was done all my requirements met and a personal viewing of the selected vehicle and comparison alternative choices was arranged. Drove down from Qualicum Beach viewed the vehicles made my choice and everything was ready to go. In a matter of 3 hours we on our way home in a new Auto. JUST GREAT FOR THE WAY I LIKE TO BUY CARS. if your like me and hate the thought of having to go shopping for next car. Robbie is the man to make this happen for you. The thing to consider is that you are not only dealing with a professional dealership, an experienced sales adviser, an informed and personable finance dept but a throughly dedicated organization. Definitely one I will with deal again. Total Satisfaction from beginning to end.
"Great Customer Service"
- Grabber Blue
Recently purchased a new Mustang Bullitt from Rob Martin. He is a great salesman. Working with the finance dept was a breeze and the overall experience was great. Highly Recommend ISLAND FORD
"Got it right"
Well we spent the past couple weeks working out which vehicle would suit us best. Can’t thank our salesman Rob Martin enough for his kindness and patience with us choosing our new ride that would fit our needs. Great experience and great staff who now know us by name now lol. Always a pleasure going into the dealership as you feel welcome.
"Thanks Rob for a very fair deal."
We live in Nanaimo and recently drove down to Duncan to Island Ford. We looked at a 2017 Malibu and ended up trading in our VW Beetle. Rob Martin was our salesman and we are very happy with our experience. Rob did his best to make this deal happen and he was very fair to us. We are happy with our 'new' car and would definitely deal with Rob again.
"2018 Ford Escape"
- Jim and Rose
Island Ford is a great dealership and has very accomplished and knowledgeable staff. In particular I dealt with Robert Martin in sales, Mitzi Mogden, business manager and Ryan Leverette sales manager.
Robert help us pick out the perfect car and Mitzy did the financial transaction, explaining warranties to us etc.
Within a couple of hours of Driving into the dealership, I traded in my old car andI drove out and in new Escspe.
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