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Start your review of Trevor McClelland.
Trevor McClelland
Trevor McClelland, Assistant Service Manager, Island Ford Superstore
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Trevor McClelland

Assistant Service Manager

Island Ford Superstore

6456 Norcross Rd
Duncan, BC V9L 6C5

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5 Reviews of Trevor McClelland

October 29, 2018

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"Great experience!"

- Happy gal

From the service to sales I was treated honestly and friendly. I have shared with friends and family how well I was treated and recommend Island Ford to all I talk to.

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Yes

Other Employees Tagged: Robbie "Big Wheels" Martin , Mitzi

June 28, 2018

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"Very satisfied with all the staff at Island Ford. "

- Bobdarsm

We recently took our 2013 Ford Edge in for servicing. They found the problems ( which two other garages couldn't) and fixed them. While waiting we wandered the used car lot and a very nice salesman named Robert Martin came & talked to us. He was very friendly but not pushy! We decided to trade our 2013 in and bought a 2015 Ford Edge. Rob was so helpful and every person we had to meet with to complete the transition was so pleasant and easy to deal with. This dealership and it's staff are awesome!

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Yes

April 13, 2018

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"Excellent, knowlegable and friendly service"

- Grizz

I have recently purchased a new 2017 Mustang GT California Special from Jesse Hockin. Having previously purchased a car from Island Ford I had no hesitation to make my next purchase from them. The people are very friendly and helpful whether it is in sales, service or parts. I have been a satisfied Island Ford customer for the last 2 years and would highly recommend Island Ford for your next purchase or service.

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Yes

January 14, 2018

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"Worth the trip and Great experience!"

- Brandonium

Rob Dermott was an amazing Sales professional, stepping up and going the extra mile! The crew at Island Ford were professional, knowledgeable and great to work with! When I need an upgrade I am definitely going back to Island Ford, best service... best price!

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Yes

Other Employees Tagged: Chris Tarala, Ryan Leverette, Rob Dermott

November 25, 2016

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"Over the top customer service"

- Sue

My vehicle had a recall for the master brake cylinder and the service department was very quick in ordering the part and scheduling an appointment to have it repaired. The shuttle service area has been extended further south in the Cowichan Valley which is very convenient and my appointment was scheduled at a time that ensured the shuttle service was operating. I once had a service done at Glen Oak Ford in Langford and they do not provide a shuttle service anywhere and I was stuck there while my vehicle was in the shop and the service department in Langford was not very helpful, friendly or efficient. I have found the staff at Island Ford know their customers by name and even though the service department is extremely busy, they always acknowledge people as they enter. While I was in picking up my vehicle, the manager, Justin, and Trevor, in service, went above and beyond to make this visit memorable. Trevor's willingness to follow through on an inquiry and Justin's generosity were completely unexpected and made my week!! Their actions solidified our commitment to this dealership.

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Yes

Other Employees Tagged: Justin Pambrun

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