Destination Mazda Vancouver

Best Mazda Service in town. I wish they had more loaner cars but that's my only criticism. Appreciate the Pick Up / Drop Off Service and constant updates during my car service. cars but that's my only criticism. Appreciate the Pick Up / Drop Off Service and constant updates during my car service. More

Incompetant and unprofessional My daughter brought her 2016 Maszda 3 in for a factory parking brake recall. They charged her for 600.00 of work on the capliper and rotor "not cover My daughter brought her 2016 Maszda 3 in for a factory parking brake recall. They charged her for 600.00 of work on the capliper and rotor "not covered by the recal"l (Hmm) Most glaring is a "Car Health Inspection" that she was charged 40.00 for. I checked the oil level when she was visiting 2 weeks later, to find it almost dry. The winsheild fluid was also dry (both these were check off on the form) The service counter clerk was very supportive but the service manager would not even talk to me and they refused to even refund the 40.00 even though the work was clearly not done and the implications could have been catistrophic. I definitly got the same vib demeaning women as other reviewers. They kept trying to talk to my daughter (she is in law school and doesnt have time for this!) More

Liars Lie about vehicles condition and try to steal your deposit. I had to wait 45 minutes until they were able to give me my deposit back. In the meantime Lie about vehicles condition and try to steal your deposit. I had to wait 45 minutes until they were able to give me my deposit back. In the meantime they were trying to lie to me more about the vehicle. More

Very satisfied I recently bought a pre-owned VW Tiguan from Destination Mazda. My sales person was Ibrahim. I found him to be extremely helpful, respectful, and prof I recently bought a pre-owned VW Tiguan from Destination Mazda. My sales person was Ibrahim. I found him to be extremely helpful, respectful, and professional. More

New Mazda3 Sport GT Just purchased a new Mazda3 Sport GT. David Lee was our Sales Advisor and he is professional, very helpful and knowledgeable. He made sure we got the Just purchased a new Mazda3 Sport GT. David Lee was our Sales Advisor and he is professional, very helpful and knowledgeable. He made sure we got the car we wanted. I would highly recommend David to anyone looking to purchase a car. He’ll make it happen for you without any sales pressure. I’ve had lots of questions and David has been more than helpful in answering them. More

Good purchase experience. We live in Langley and came to Destination Mazda during our shopping tour for the new Mazda3. Roman and his sales manager were helpful and gave us a g We live in Langley and came to Destination Mazda during our shopping tour for the new Mazda3. Roman and his sales manager were helpful and gave us a good deal. Our next Mazda will be bought from them. More

Time Consumming and miscommuication I needed to replace my car's fob. I made an appointment to do so yet after 2 hours in the service department, I received a key rather than a fob. I e I needed to replace my car's fob. I made an appointment to do so yet after 2 hours in the service department, I received a key rather than a fob. I explained once again that I needed the fob instead, and that they had made a mistake was told to try the key. I couldn't wait longer for the fob to be made so I paid and left. I made a second appointment two weeks later and negotiated a price for the fob. Another 1.5 hours. After going home my wife's old fob no longer opened the car. A had to book a 3rd appointment to synchronize her fob too. That took another hour but at least was free of charge. Mazda was willing to remedy the situation but I do not live close to the dealership so every trip was time out of my workday. The main problem was with the initial appointment where the need for the second fob wasn't conveyed and the service centre not following instructions. In the end, the work was done to my satisfaction. More