Destination Mazda Vancouver
Vancouver, BC
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33 Reviews of Destination Mazda Vancouver
Liars Lie about vehicles condition and try to steal your deposit. I had to wait 45 minutes until they were able to give me my deposit back. In the meantime Lie about vehicles condition and try to steal your deposit. I had to wait 45 minutes until they were able to give me my deposit back. In the meantime they were trying to lie to me more about the vehicle. More
Very satisfied I recently bought a pre-owned VW Tiguan from Destination Mazda. My sales person was Ibrahim. I found him to be extremely helpful, respectful, and prof I recently bought a pre-owned VW Tiguan from Destination Mazda. My sales person was Ibrahim. I found him to be extremely helpful, respectful, and professional. More
New Mazda3 Sport GT Just purchased a new Mazda3 Sport GT. David Lee was our Sales Advisor and he is professional, very helpful and knowledgeable. He made sure we got the Just purchased a new Mazda3 Sport GT. David Lee was our Sales Advisor and he is professional, very helpful and knowledgeable. He made sure we got the car we wanted. I would highly recommend David to anyone looking to purchase a car. He’ll make it happen for you without any sales pressure. I’ve had lots of questions and David has been more than helpful in answering them. More
Good purchase experience. We live in Langley and came to Destination Mazda during our shopping tour for the new Mazda3. Roman and his sales manager were helpful and gave us a g We live in Langley and came to Destination Mazda during our shopping tour for the new Mazda3. Roman and his sales manager were helpful and gave us a good deal. Our next Mazda will be bought from them. More
Time Consumming and miscommuication I needed to replace my car's fob. I made an appointment to do so yet after 2 hours in the service department, I received a key rather than a fob. I e I needed to replace my car's fob. I made an appointment to do so yet after 2 hours in the service department, I received a key rather than a fob. I explained once again that I needed the fob instead, and that they had made a mistake was told to try the key. I couldn't wait longer for the fob to be made so I paid and left. I made a second appointment two weeks later and negotiated a price for the fob. Another 1.5 hours. After going home my wife's old fob no longer opened the car. A had to book a 3rd appointment to synchronize her fob too. That took another hour but at least was free of charge. Mazda was willing to remedy the situation but I do not live close to the dealership so every trip was time out of my workday. The main problem was with the initial appointment where the need for the second fob wasn't conveyed and the service centre not following instructions. In the end, the work was done to my satisfaction. More
Great mazda location I bought used mazda 3 gt car and car runs so amazing.Its looks like new car.I recommend to other people to visit this location buy any car and also ma I bought used mazda 3 gt car and car runs so amazing.Its looks like new car.I recommend to other people to visit this location buy any car and also mazda sales advisor farshad has great experience to advise people to pick the right car. That guy is so trustworthy.He helped me lot and solved all my insurance work. More
Service department staff dishonest Caption says it all. I asked the service advisor if it was possible to get a parts or labour discount because my repairs were more than $500. I was to Caption says it all. I asked the service advisor if it was possible to get a parts or labour discount because my repairs were more than $500. I was told no. When I went to pick up my car a few hours later, I bumped into the parts guy. I asked him if it is normal policy not to give parts or service discounts. He said, "absolutely not". I told him that I asked earlier and I was told a bold no. He then rolled his eyes and said that's not true. I asked if he could do anything for me. He said unfortunately not, it's up to the service advisor. He suggested in the future to see him (Parts department) first and buy the parts at a discount and then have Mazda install it. I was not impressed on some of the sales tactics they use on their customers when people are looking for buying cars,. Additionally, it may be a coincidence, but moments driving off the lot, my CEL went on. The next day I took my car to another Mazda dealer. I don't recommend these guys. More
Worst customer service I have never dealt with an unprofessional before in my life time of buying cars. But this recent visit to this place just put me in such a bad mood. I have never dealt with an unprofessional before in my life time of buying cars. But this recent visit to this place just put me in such a bad mood. Nash is the worst person to deal with, I warn everyone to not go there if you will be dealing with him. The way he treats an asian is just atrocious. To come to Canada which I thought is a multicultural place then meeting Nash was a shock. I will never want to buy from this place because of him and I do not recommend this place to anyone. More
Beautiful car Agent David Lee was very professional and clear in his help and advice, I would highly recommend over all service on my purchase on my brand new cx 3 Agent David Lee was very professional and clear in his help and advice, I would highly recommend over all service on my purchase on my brand new cx 3 More
When you are looking for the best Mazda dealership ... Go see David Lee who will look after you like family! My dad is super thrilled with his new CX5. The whole negotiations process was transparent and Go see David Lee who will look after you like family! My dad is super thrilled with his new CX5. The whole negotiations process was transparent and fair. A shout out to the rest of his team that made this happen for my dad ... Brett, Nash, Andrew and Sherize! A total pleasure after four visits - your team has garnered some loyal customers from our family. We would recommend your dealership and David in a heartbeat! Cheers, Ling More

