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Freeway Mazda

4.7

243 Lifetime Reviews

15420 104 Ave, Surrey, British Columbia V3R 1N8
Call (604) 583-7121

Top Reviewed Employees

Jas  Bholla, Sales & Lease Consultant, Freeway Mazda

Jas Bholla

Sales & Lease Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Arnie Riess, Sales & Lease Consultant, Freeway Mazda

Arnie Riess

Sales & Lease Consultant
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Trevor Gordon, Sales Manager , Freeway Mazda

Trevor Gordon

Sales Manager
3.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tommy Li, Sales & Lease Consultant, Freeway Mazda

Tommy Li

Sales & Lease Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

May 21, 2019

"Completely satisfied"

- Dale

Customer Service:Completely satisfied, Quality of Work:Completely satisfied, Friendliness:Completely satisfied, Price :Completely satisfied. Tommy was a great sales, helping me getting the car I really wanted. I would totally recommend my friends to purchase their car from this dealership.

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Employees Worked With

Tommy Li
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

May 20, 2019

"My experiece in buying a 2019 Mazda CX-5 from Freeway Mazda"

- Martin

Overall, I was satisfied with my purchase of a 2019 Mazda CX-5 at Freeway Mazda. Arnie Reiss is a good salesperson to deal with if you like to take your time and negotiate a deal. I found Arnie to be straightforward, patient and will work with hard to get the customer and sale manager to come to an agreement. If you are looking for the best possible price without a trade-in, there are other Mazda dealers in Vancouver and Fraser Valley that will give you better offers. But if you need to trade-in your current vehicle, Freeway Mazda offers the best trade-in offers I have ever seen at a Mazda dealer. If you are shopping around for a deal and you have a trade-in, give Freeway Mazda a chance, you won’t be disappointed. No dealer is perfect and I did have some issues with my purchase at Freeway Mazda. First, the dealership did backtrack on the original negotiated offer. I believe once the sales manager makes an offer to a customer, you should not have second thoughts and bail out of the deal when the customer shows up and wants to sign the paper work. Second, the delivery of the vehicle was not acceptable. When I picked up my vehicle, I never inspected the undercarriage, I assumed that it is a new vehicle and a dealer would check the undercarriage during PDI, but I was wrong. When I got home, I noticed the entire undercarriage was covered in mud and dirt, clearly the vehicle was driven through a mud pit before being sold to a customer. It took 2 trips to the dealership and submitting a complaint to the General Manager to get the car cleaned to satisfactory condition. It was only after talking to the General Manager, did I feel my concerns were taken seriously (dirty vehicle) and the dealership made every effort to address my issue.

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Employees Worked With

Trevor Gordon
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Meyerink
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Arnie Riess
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

May 17, 2019

"Great Service!"

- wgan

This is our first time to purchase from Freeway Mazda, but I've been here for services few times. It's never made me disappointed.

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Employees Worked With

Jas Bholla
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Freeway Mazda, Surrey, BC, V3R 1N8