12 Alberta Mazda Dealers

I purchased my vehicle thru Jaspreet. - Krnbrdl

I purchased my vehicle thru Jaspreet. She was promo, efficient and professional! I was totally happy with her service and highly recommend anyone to deal with her.

I appreciate Kevin Yip for assisting and accomodating - jessicapalentinos

I appreciate Kevin Yip for assisting and accomodating us,he is very helpfull all about the information that we need,

Last week, I bought an used car, and it turned out to be - Pavlo

Last week, I bought an used car, and it turned out to be the worst purchase of my life! My English is still developing, as I have only been in Canada for a little over a year. I had to leave Ukraine because of the war and the danger it posed to my family. I don't know much about the car-buying process. I thought well-known dealerships like Go Mazda were reputable, so I trusted them. As it turned out, that was a big mistake! I wanted to buy a financed car with a good down payment, so I came in, test drove several cars, and chose one I liked. I thought everything was fine at that point, so we continued with the purchase process, They offered me additional packages several times, but I refused, leaving only one that suited me: windshield protection for $699. They refused to remove the dry cleaning and car preparation package for $895, which I don't understand, since I don't need it. I agreed to apply for financing, paid the deposit, and was told to go upstairs to meet with the financiers. There, I met their financial manager, Jade. We started filling out the application. She said my credit rating wasn't very good, but we could try applying with my wife. I answered all her questions, and she submitted the financing application. About 30 minutes later, she returned and said that everything was fine. The financing had been approved and all that was left to do was sign the documents. However, when I started looking through the documents, I noticed that a significant number of additional packages that I had not requested had been added to the price. When I asked about them, they quickly replied that they would not approve the financing without these additional packages and that I had to take them. Otherwise, there would be no financing. When I asked what was included in the packages, Jade said that I needed to sign the documents. Otherwise, the financing would not be approved. She said that when my wife and I arrived on Monday, she would show us everything. (It was Saturday evening) On Monday evening, I arrived with my wife so that she could sign the documents. First, we asked Jade about the additional packages and whether we could refuse them. She said the same thing she had said to me on Saturday evening: that we couldn't because there would be no financing. I asked if I could see and read the additional packages today. She said no and that I could only see them tomorrow when I picked up the car. She said that I had to sign the documents right then if I wanted the car. Otherwise, I couldn't have it because I had already sold my old car. My wife and I signed all the documents.On Tuesday, when we came to pick up the car, Jade wasn't there, so another financial manager came to us. I asked him if there were documents for the services I had paid for. He said we didn't need anything, but he added a few words to the purchase agreement in pencil. We took the car because we had already signed everything. The next day, I wrote Jade a letter asking her to show me the documents for the services they had forced me to buy. She called me back and started to explain, but I asked her again to send me the documents. Then, that evening, she sent me three brochures.At that point, I realized that my family had been deceived and lied to about everything. They sold me two windshield protection packages: one for $699, which I agreed to, and another for $1,183 in the AUTOGUARD package. The biggest scam was the $3,597 protection package, which included covering the car interior with protective oils and protecting the car paint with a ceramic-type coating. I definitely don't think this was necessary. Interestingly, they didn't even perform the $3,597 service! Nothing came of it because all the documents were signed Monday evening, and I picked up the car Tuesday. Not even professional detailing studios can cover a car with a ceramic-type protective coating that quickly. This is not an official Mazda dealership—it's a bunch of high-level scammers and liars!

Hello all, My wife and I purchased two cars from Savanah - Wayne

Hello all, My wife and I purchased two cars from Savanah at North Hill Mazda a few months ago. I contacted numerous dealers all across Alberta ….had all my research ready and was willing to travel to get a good deal done. Savanah and North Hill Mazda was the only dealer that did not haggle with us when I made our offers. I highly recommend Savanah as a no nonsense product advisor and would not hesitate to return. She worked her magic to get cars that we wanted in line for us. Our last vehicle was a Lexus RX 350 and we are very happy with our new vehicles. After all these months we are still working on some of the special car features. Great experience.

We just got a new car, and as always, the experience at - aliyah0104

We just got a new car, and as always, the experience at Sunridge Mazda was exceptional! We’ve been coming here for years, and the team never fails to impress. A big thank you to Sunny and Nasreen for their professionalism and warm service throughout the process. They are amazing, Also, kudos to the young lady who handed over the car and took our picture, she made the moment extra special and exciting. And a special thanks to Tara, who is always so helpful with her advice and support when it comes to servicing. The entire team makes us feel valued every time we visit. Highly recommend Sunridge Mazda if you’re looking for great service and a team you can trust! They are amazing truly.

DO NOT GO TO THIS DEALERSHIP! - Gelato Fanatic

DO NOT GO TO THIS DEALERSHIP!!!! They have the WORST Service Dept. I've ever dealt with!! We brought in our 2009 Mazda 6 to be serviced for a possible heater core issue. They wasted a day's labour with no diagnosis after working on it for a full 8 hours and charged us over $800!! All they did was a rad flush to see if that solved the issue. Of course, it didn't. The second day we brought it back, they did nothing but another rad flush! DO NOT DEAL WITH AZIZ - he has very POOR ENGLISH in his video messages, you cannot understand him at all! He sent us a video of someone else's work on another vehicle. In the correct video he finally sent us, he looked like he was panicking because nothing looked like it was done to the car, so he poured some rad fluid in it VERY SLOPPILY. They did 4 rad flushes, instead of replacing the heater core. These guys HAVE NO CLUE what they're doing! POOR MECHANICS!! My husband was very upset that we spent so much money & they didn't even fix the problem. They weren't willing to give us a discount the second day either. The service guys also just sit there with a silly grin on their face. They have THE WORST CUSTOMER SERVICE EVER!! Telling us to go somewhere else! You'd think because we're promoting their Mazda line, they'd be willing to help! The only guy who was nice & helpful was the shuttle driver & told my husband that there have been A LOT of unhappy Customers! Nobody cares about you at all. Even higher up management. They probably just sit back & laugh about how they're ripping people off every day, so they can keep putting marble floors & fountains in their building & money in their wallets! TERRIBLE, TERRIBLE, TERRIBLE - WILL NEVER GO BACK & will spread the word to EVERYONE!!!

Excellent service and honest pricing. - Freshstart2016

Excellent service and honest pricing. After a horrible experience at Park Mazda this dealership redeemed Mazda then some. They are amazing!

Took my car in for alignment at Gary Moe Mazda, as it was - Clairelayton

Took my car in for alignment at Gary Moe Mazda, as it was pulling to the right. Was told my rear differential was shot. The serviceman was adamant that this was a major concern that needed to be addressed quickly. Even wanted us to pay for the parts right then so they could be ordered and they were not refundable. He even suggested we could have an issue and not make it home. It was going to be over $6 thousand to replace/repair. Took my car to my son. He is a journeyman mechanic. He checked the oil in the rear differential, something Gary Moe did not show us. He said it was clean, that there were no fillings in it and there was no burning smell, and it was not dark in colour. He took it for a drive. There was no noise. Son checked the wheel barrings too and they are good. The only issue is that the car STILL pulls to the right after leaving service at Gary Moe. After son’s inspection it was found that there is a tire issue which mechanics at Gary Moe did not find. Cost of repair is less than $6000. I find it reprehensible to push a repair that isn’t needed and would not even fix the problem it was having. It’s dishonest. It is at the very least incompetence. I WILL NOT be back to Gary Moe and will not recommend it to anyone else.

I am copying my google review here in the hopes it saves - LC

I am copying my google review here in the hopes it saves someone from having an experience like I did Avoid at all costs! The experience I had with Kramer Mazda is exactly why people hate dealerships. I was belittled and bullied by Sales Manager Sam, when I wrote of my experience to the GM I was assured that wasn't how they do business so I went back a second time (no wonder they think I'm an idiot, never should have gone back). When speaking to an employee on my second visit about my experience I was told "yes, Sam is known for being VERY aggressive". Most of the staff on the floor was very new and very inexperienced. In hindsight, I'm guessing this is an extremely toxic workplace and it's shocking they have staff at all. Received a letter six weeks later, well an email between the head of sales and the dreaded Sam that was printed out and mailed to me, offering to buy back a vehicle that I did not purchase with an offer on a brand new vehicle with prices that I was told were not at all even remotely possible on my first two visits. Which leads me to believe they buy back their used vehicles to resell them at even higher prices and scam people into brand new Mazdas. I could write six pages on how much you should not even step foot in this scam of a place. Their disrespect would be laughable if it wasn't so enraging

Had right tailgate strut replaced. - BRoberts

Had right tailgate strut replaced. After charging me $1,067.83 for the part had the gall to charge 15.33 for shop supplies! When asked what supplies where used, received the reply, "We always charge a percentage for shop supplies." Oh, but you got a free car wash! Heads-up! Amazon.ca has the same strut for $427.63!!

Arvind, Matt, and Steve did a great job with my car - soorajminhas

Arvind, Matt, and Steve did a great job with my car buying experience making it painless and efficient !

extra milers - len

When we purchased a new vehicle from this dealership, the salesmen were top notch. Dan, Jeff, Daryl, actually listened to what was important to us and went the extra mile in service provided. We now own a 193 Mazda truck and a 2018Mazda SUV. Will be shopping here in the future. This was an excellent buying experience. We were especially impressed with the owner Barry. I Highly recommend this dealership.