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Jordon, I just wanted to write you a quick note to... - tammy_leel
Jordon, I just wanted to write you a quick note to thankyou for your dedication, honesty and going above and beyond while selling me my Mazda CX-5 last week...you are the best!! And I’m loving the veical... Thanks again Tammy Leel😊
We had pretty incredible buying experience here and... - waldi_12
We had pretty incredible buying experience here and wanted to share it. First of all, no pressure and "I will talk to manager to see what we can do" approach was present. It was simple, we establish what we are looking for provide reasonable offer for the car and we got acceptance. Oleksi was great to deal with and overall, superb sales process. On the delivery, he has provided excellent overview of all the feature and how to sue them. I read review and picked few dealerships based on that and North Hill Mazda came on top so
Not good service. I purchased a car from this company LA... - Tina S
Not good service. I purchased a car from this company LA Mazda in Leduc, less then a month ago and the car was seriously damaged in a hail storm and they are unwilling to work with me to fix this issue. The damages is at the value of $7000 and they offered me $2000 for the damages. I would not buy anything from this company. Poor customer service and lack of disclosure about the damages to the car. And they also, didn't pay off my trade in loan and now I am paying off 2 cars. I know they knew about the damages. Upset 😡
First visit for a oil change cost me around 90$ service... - Killjay13
First visit for a oil change cost me around 90$ service guy i got was well lets say useless and after all said and done got home opened up my hood my windshield wash cap was gone and never topped up they never checked my cabin or engine air filter said my engine air filter was green it was in the red my tires werent topped up and called my amazing service advicer about getting ny windshield washer cover back and said it wasnt even topped up and his response was we always top up the windshield washer fluid i said i wanted my cap back and the amazing guy kept going on about the fluid then i just lost it i dont think jiffy lube would of xxxxed up as much as this dealership
Please avoid.Asked 3 times within 20 minutes to 'sign... - mwrowell1
Asked 3 times within 20 minutes to 'sign to show my commitment' in a very aggressive manner.
Look at the add ons. Criminal. Reporting this to AMVIC and I hope they will expect a fine in the near future.
Please fellow consumers zoom in.
$800 'doc fee' disgraceful.
$1339 'service contract' which was already covered by mazda. Sales rep said 'this pays my salary', lies. I'm actually asking around a few places to see if this is even legal.
On the second 'deal' piece of paper the sales rep came back with payments in bi-weekly instead of monthly like i'd asked. She got very mad when i told her i knew bi-weekly payments are 26 individual payments in a year, not twice a month like she said. They absolutely tried to trick me into paying more than the 'first deal' i was offered.
The numbers don't add up either. This was the third 'deal' we got down to and it came to minimum $450 over 84months. That's $37,800 for a car that was originally advertised at $26,000. Instant walk-away for anybody. It's a real shame that places like sunridge mazda will be taking advantage of people who only look at the monthly payments.
Please, please avoid.
Terrible. Was sold a total lemon. Didn’t even have a jack... - kelseyclifton
Terrible. Was sold a total lemon. Didn’t even have a jack or spare tire. DO NOT BUY ONLINE. Salesman are shady, and extremely pushy. A bunch of things checked on the inspection that were clearly not looked at.
My wife leased a brand new 2021 CX-5 from Park Mazda. The... - Pleased Customer
My wife leased a brand new 2021 CX-5 from Park Mazda. The process was surprisingly easy and had a ton of options for her lease term. She didn't have to put any money down and has a bi-weekly payment lower than if she were to finance. She's now in a brand new car with a full warranty and will be getting another one in 4 years. Super easy service, very friendly and honest staff. We'll be leasing from them again.
Came in to buy wiper blades for my Madza. Was treated... - JeffP
Came in to buy wiper blades for my Madza. Was treated like xxxx because I didn't buy or service my mazda with them. Aftering been given a hard time I finally got the blades. I asked if there was someone who could help me or show me how to install them and they wanted to charge me it. They are very rude here I will never be back, that is why I bought my new Mazda from another Mazda dealership. . Next time I'll make sure I got to my regular Mazda dealership.
Bought a used CX-5 from Kramer. Found marks on the roof.... - Macdahl
Bought a used CX-5 from Kramer. Found marks on the roof. Took the car to Uber Auto body as they suggested. Was told it was a very poorly done hail repair and couldn't have been missed by Krama. Went to Kramer Mazda and was told by Sales.manager V.J to bad you are on your own.
Of course there was nothing on repair report when I bought it.
Go some where else. Lack of professional service and... - Jimmy
Go some where else. Lack of professional service and caring after sale. I recommend going to a different dealership. Lots to choose from in the auto mall.
extra milers - len
When we purchased a new vehicle from this dealership, the salesmen were top notch. Dan, Jeff, Daryl, actually listened to what was important to us and went the extra mile in service provided.
We now own a 193 Mazda truck and a 2018Mazda SUV. Will be shopping here in the future.
This was an excellent buying experience. We were especially impressed with the owner Barry. I
Highly recommend this dealership.
SUCKED BIG TIME!!! - Bought else where yo!
Upon getting a quote for a new Mazda 3 I asked for a block heater as part of the quote.
When I received the quote the wanted $650.00 for a $215.00 part.
When I asked why so much I was told this is what our service dept charges.
$435.00 for labour???????????????? Also the car I wanted was at another dealership and they want $1000.00 to bring it to GP. Questioned that also.
I called 2 other dealerships and was told they just throw in the BH and the other said $220.00
if installed after the purchase part and labour.
Gave them another chance at a re quote now they want $255.00 for the BH and no charge for the shipping.
Total Scam from start to finish... BUYER BEWARE!!!!!!!
Why would any sales person loose a sale over such a obvious and blatant way to line their pockets why a buyers hard earned money. they lost this sale and any other sale in the future as I BUY NEW EVERY 3-4 YEARS
Needless to say I went else where to purchase a Mazda and got way more car for much less!!!
The sad thing about it is I really wantED to buy the car from them as it was more convenient.