Park Mazda

NEVER let them install paint protection film on your vehicle. They caused at least $3,000 worth of damage to my brand new vehicle prior to my taking possession of it. Now they want me to take it in, to vehicle. They caused at least $3,000 worth of damage to my brand new vehicle prior to my taking possession of it. Now they want me to take it in, to get repainted because they used my vehicle as a cutting board and scratched my car through the clear coat and into the paint if not deeper. Thus voiding my 7-year anti-perforation rust warranty. Damaging both fenders the bumper, hood and headlights. More

Carter is amazing! ! He went above and beyond to help us find a car for our daughter. He truly epitomizes service excellence!! Highly recommend seeing Carter for you ! He went above and beyond to help us find a car for our daughter. He truly epitomizes service excellence!! Highly recommend seeing Carter for your car sales needs!!! More

I’ve been a customer for over 5 years. Car purchased from park only serviced at park and our next car will be from park. Couldn’t be happier. Thanks to the service department for being kin Car purchased from park only serviced at park and our next car will be from park. Couldn’t be happier. Thanks to the service department for being kind and accommodating over the years! More

Thank you very much to Carter Walker. We did not buy any car but he tried hard to find something for us. We really appreciated your efforts and phone calls trying to help us. You deserve We did not buy any car but he tried hard to find something for us. We really appreciated your efforts and phone calls trying to help us. You deserve 5 STARS. More

Shout out to Ben and Edwin for helping me for my first car. I fully recommend both of them for they answered all of my questions regarding on how to make my first finance possible. Everything went very we car. I fully recommend both of them for they answered all of my questions regarding on how to make my first finance possible. Everything went very well and Im very glad that they’re the ones who helped me through it. More power to Park Mazda Sherwood! More

Thank you , Michael to helping us to get our Toyota Rav 4, easier and faster, and accommodating experience .. 4, easier and faster, and accommodating experience .. More

Terrible terrible dealership in Edmonton, Service manager ROSS WIESNER and Landon Lavallee the assistant service manager are not honoring the service agreements at all and they speaks and act like they are m ROSS WIESNER and Landon Lavallee the assistant service manager are not honoring the service agreements at all and they speaks and act like they are mechanics and they know everything about all the nut and bolt of any vehicle. And loads of scamming going on in this place when its come to regular services. they mark all the service sheets as service Job done but they are not performing those services in real world such as fluid top ups ,cabin filter changes, engine air filter changes and oil filter changes. it feels like the mechanics doing this scam with the help with the manager and Assistant service manager to rip off customers. and never buy any products they try to sell when you buy a vehicle from them, Specially pro pack selling for over 2000$. they do nothing at all whatever they explain at the point of sale but grabbing money out of your pocket. once you are requesting a service related to that pro pack they don't think twice to reject your request saying it is not covered under the plan and you suppose to do it by your self. this place is a palace of scam and frauds, I will never ever come back here and wish I bought my car in a different dealership. don't even think about it if you have planned to come here already. Shame on you PARK MAZDA More

Eddie, Ben, and Terry were all OUTSTANDING in helping my son and me get the SUV of our dreams! Honest, kind, and transparent communication styles the entire way through. Gave me an extremely fair offer fo son and me get the SUV of our dreams! Honest, kind, and transparent communication styles the entire way through. Gave me an extremely fair offer for my trade in, and at no point used pond xxxx sale tactics like other dealerships attempted to with me. Highly recommend this dealership! Mazda Sherwood Park will be getting all future car purchases I may make! More

Purchased used vehicle July 19 of 2022. Because of additional work to be done to it we had to come back a week later to pick it up. (We live an hour and a half away) The next weekend when w Because of additional work to be done to it we had to come back a week later to pick it up. (We live an hour and a half away) The next weekend when we came to pick it up the undercoating we had paid for was still wet, so we had to come back the next day. When we purchased the vehicle we were told that we would have out first oil change free and that if we found any other issues prior to this (one found before we left was a trailer brake warning) that those would also be addressed. The day after we got it home we contacted them that the park assist was not working properly and were told that it would be noted. One week before the scheduled oil change appointment we found that the heated seats weren't working. (Never needed them before that). I brought the vehicle in for it's scheduled appointment and was informed that there was no courtesy car for me, so I ended up sitting in their lobby from 9am until 4pm. Now I am informed that the only thing being covered is the trailer brake issue. I guess my bad I didn't have the other issues written down by them (The park assist was never noted even though they were called.) I will say that Landon from service was very helpful and I was offered an uber, however I am sure some Uber driver wants to take me shopping. Until today he has continued to work for me, but now can get no further because the sales manager says they will not cover anything else. Would like to return the vehicle and get all my money back (Like that would happen) More