Terrible terrible dealership in Edmonton, Service manager
ROSS WIESNER and Landon Lavallee the assistant service manager are not honoring the service agreements at all and they speaks and act like they are m
ROSS WIESNER and Landon Lavallee the assistant service manager are not honoring the service agreements at all and they speaks and act like they are mechanics and they know everything about all the nut and bolt of any vehicle. And loads of scamming going on in this place when its come to regular services.
they mark all the service sheets as service Job done but they are not performing those services in real world such as fluid top ups ,cabin filter changes, engine air filter changes and oil filter changes.
it feels like the mechanics doing this scam with the help with the manager and Assistant service manager to rip off customers.
and never buy any products they try to sell when you buy a vehicle from them, Specially pro pack selling for over 2000$. they do nothing at all whatever they explain at the point of sale but grabbing money out of your pocket.
once you are requesting a service related to that pro pack they don't think twice to reject your request saying it is not covered under the plan and you suppose to do it by your self.
this place is a palace of scam and frauds, I will never ever come back here and wish I bought my car in a different dealership.
don't even think about it if you have planned to come here already.
Shame on you PARK MAZDA