
Landmark Mazda
Edmonton, AB
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My husband and I recently traded my 2016 CX5 for a 2022 Mazda CX9 earlier this spring. I have been driving Mazda for a few years now and haven’t had a lot of issues with the vehicles. Service at Landmark h Mazda CX9 earlier this spring. I have been driving Mazda for a few years now and haven’t had a lot of issues with the vehicles. Service at Landmark has improved in the last few years. Mark & His team has gone above and beyond to make us happy. The transaction was smooth. Getting the vehicle from the factory to Edmonton wasn’t too bad even with the delays due to the pandemic. The delivery of the vehicle met our expectations. A full walk through of the vehicle’s features before driving off. We know how a Mazda drives but they didn’t have vehicle on hand so this the walk through helped immensely. They help install after market accessories and any issues we had with the 3M was rectified asap. I’ve had the vehicle for a few months now and Mark has helped and answered my questions even after the fact. I highly recommend Landmark Mazda if your looking for a new vehicle they go above and beyond to earn your business. Zairra More
Hieu was the salesperson and was very knowledgeable and professional. The other staff were very helpful. Certainly would deal with Hieu and others again. professional. The other staff were very helpful. Certainly would deal with Hieu and others again. More
The sales lady, Sara, was very helpful and informative. , She knew her stuff and was eager to help in any way. No much for stock available unfortunately, but not Sara's fault. , She knew her stuff and was eager to help in any way. No much for stock available unfortunately, but not Sara's fault. More
Landmark Mazda went above and beyond to find me the 2021 Mazda CX30, in red, that I requested. From the first phone call to Tim to driving away in my new Mazda, everyone was professional, courteous, frien Mazda CX30, in red, that I requested. From the first phone call to Tim to driving away in my new Mazda, everyone was professional, courteous, friendly and honest. More
We were contacted recently about bringing in our car because they were short of used cars and were interested in buying our car back, we went in with a open mind but it was a waste of time they actually because they were short of used cars and were interested in buying our car back, we went in with a open mind but it was a waste of time they actually wanted us to give money on top of getting our car. Needless to say we left but the unprofessional nature in how this occurred between the salesperson and sales manager was disgraceful. More
My wife purchased a new Mazda 3 in the fall of 2020. The car had received some damage on the lot and we were assured that it had been repaired. Unfortunately the vehicles trunk was not sealed properly all car had received some damage on the lot and we were assured that it had been repaired. Unfortunately the vehicles trunk was not sealed properly allowing in a considerable amount of dust and snow. We returned it to the dealer expecting it to be repaired properly. According to this service department we should accept this and maybe oiling the seal and turning on the fan would solve the problem. We did not accept this nonsense and took it to a reputable body shop to be repaired. The bodyshop repaired the vehicle properly and since then no more dust. Unfortunately the rear radar sensor quit working and we took the car in again for warranty repair. The dealership attempted to blame the body shop and would fix it at our expense. Instead of allowing their "technicians" at $142 per hour to screw it up again we decided to take it back to the body shop. They had it working again in a matter of minutes and at no charge to us. I will never buy another car at this dealership and would not allow them to touch a bicycle as their service department needs to see considerably more training. Certainly not worth anywhere near what they are charging. More
Came in to buy wiper blades for my Madza. Was treated like xxxx because I didn't buy or service my mazda with them. Aftering been given a hard time I finally got the blades. I asked if there was someone like xxxx because I didn't buy or service my mazda with them. Aftering been given a hard time I finally got the blades. I asked if there was someone who could help me or show me how to install them and they wanted to charge me it. They are very rude here I will never be back, that is why I bought my new Mazda from another Mazda dealership. . Next time I'll make sure I got to my regular Mazda dealership. More
My wife and I purchased a new cx-5 gt, Michael was our salesperson it was the most pleasurable car buying experience we have ever experienced,he was very patient and informat on the vehicle and would go o salesperson it was the most pleasurable car buying experience we have ever experienced,he was very patient and informat on the vehicle and would go over everything until we were totally understanding how to operate everything, we have never had such a great buying experience, also Mark the sales manager made us feel very welcome , answered all of our questions took his time to chat with us ,I can't say enough how great Michael and Mark treated us, also Kirk was very helpful in finance with registration etc. More
I brought my car there to change the a/c condenser as part of the nationwide recall because it might be leaking. They charged me $100 for inspecting the car saying that a/c pump is not working. They sai part of the nationwide recall because it might be leaking. They charged me $100 for inspecting the car saying that a/c pump is not working. They said the a/c pump should be fixed first before they can fix the condenser. How can the a/c pump work if there is no more freon (lubricant fluid) on it. There is no more liquid left because it already leaked from the condenser. These guys are a bunch of crooks that will take advantage of you at all cost. I brought my car to Sundance Mazda and they replaced the condenser at no charge at all. More