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Nice and friendly environment.. advised our car will... - Dharani
Nice and friendly environment.. advised our car will take 3 to 4 weeks get delivered, we got our car within two weeks. Naser is very nice and friendly sales person. Also he gave us a good price.
Just traded in my jeep compass to down size. I dealt with... - huskey48
Just traded in my jeep compass to down size. I dealt with the used car manager Mac. The absolute best car buying experience. No pressure and easy going. Did my financing with Jessy and once again perfectly comfortable and easy going. All around a professional and stress free experience.
Jesse Silva was an absolute pleasure to deal with. He was... - Louise Lynn
Jesse Silva was an absolute pleasure to deal with. He was accommodating, professional and made buying our car so easy. He went above and beyond and came in on his day off for us. I've dealt with sales people before, quite a few, no one beats this guy. I highly recommend asking for Jesse when you go in!
Great experience in buying a new car. The team really... - Hoop
Great experience in buying a new car. The team really works well together and made me very comfortable and confident in my decision. Mo and Karla got everything going and Joseph made pickup wonderful. Very happy to buy local from a quality dealership who demonstrate their values
My experience dealing with the staff at Mazda was... - nanceym
My experience dealing with the staff at Mazda was amazing. I recently had an accident and had to replace my vehicle. The staff helped me navigate and understand the insurance end of the situation. They replaced my vehicle and helped me with a loaner until my new vehicle was ready. I cannot thank them enough and highly recommend this incredible team at Mazda.
Fanatics place to buy your dream vehicle! Matteo was so... - Sandy Wilson
Fanatics place to buy your dream vehicle!
Matteo was so helpful with the purchasing of my MX5! I think he was as excited as I am!
Matteo and Gio helped getting me a great deal!!!
Call Matteo for your next car!
When I picked up my vehicle Yano Yam was ready and... - Niecey2016
When I picked up my vehicle Yano Yam was ready and waiting to give me a rundown of explaining how to use the features in my beautiful red wine Hyundai Tucson....Thank You Yano Yam........You were truly amazing 😉.....And I have already ordered all my bells and whistles for my CD listening experience while missing my CDplayer 😂
Leased my 5th Mazda from Performance Mazda. Excellent... - Tiny76
Leased my 5th Mazda from Performance Mazda.
Excellent Sales Service from Brian & Phil, very knowledeable.
Always a pleasure dealing with these guys.
They take care of you from start to finish !
Look forward to many more years of dealing with Performance Mazda.
Great service! - Mina Athanasius
I just bought my first Mazda 3. I was served by Jesse Carr, who did a great job and didn't mind answering any questions I had regarding my new vehicle. I would definitely recommend that place to anyone.
Called for a last minute appointment, very accommodating.... - pjploder
Called for a last minute appointment, very accommodating. Dealt with Albert Fernandez, showed me the used 2019 CX 5 I called about, took for a quick test drive, sat down, and made a deal, trading my 2013 CX5. A real pleasure to work with him, no sell pressure, pleased with this dealership. Recommend him to anyone.
Had the pleasure of dealing with Rana Khan and Asaf went... - Humna Khan
Had the pleasure of dealing with Rana Khan and Asaf went above and beyond to get us a great deal that met all our needs. Both were personable, reliable, honest and caring during the whole process. Rana listened to our needs and worked with us closely to get a great deal. Asaf checked in with us repeatedly and made sure we were okay and guided us throughout the process. The car was extremely clean and beautiful. Thank you again for the amazing service! We will be back again!
I just picked up my Mazda CX-5 today and extremely... - dorie2000
I just picked up my Mazda CX-5 today and extremely satisfied with the sales agent Amber who was very informative and knowledgeable about my vehicle. She was a pleasure to deal with during these stressful times and made the whole thing a pleasant adventure.
Thank You Amber
I dealt with Nicole at Newroads Mazda in Newmarket.... - jewell
I dealt with Nicole at Newroads Mazda in Newmarket. Great service, a very pleasant and knowledgeable person, a true professional. Thanks for your time and positive buying experience.
Very satisfied customer. Inderpreet is amazing. He is... - pflyers74
Very satisfied customer. Inderpreet is amazing. He is well rounded people oriented. Pira is very competent, knowledgeable friendly. I always bring my Mazda 3 to Erin Mills Mazda, as I know that both my car and I will be taken care off. I have recommended others to bring their car to Erin Mills Mazda. 5/5 stars
The service was fine. - Simpquelph
They did try to make the customer aware of the car problems right away.The overall experience was fine. It was like most service areas.
We had excellent communications with Saad, our sales rep.... - Norm Cote
We had excellent communications with Saad, our sales rep. Fast, useful answers to emails and phone calls. Saad is fluent in English and French, a big plus in the Ottawa-Gatineau market.
We also had easy, no-nonsense, quick negotiations with Tohme (sales manager) and Sully (business manager).
Many thanks to Tohme, Sully, and especially Saad for a very easy, pleasant transaction and a very nice CX-3 GT 2021 in Soul Red.
Just went to change tire. Shawn was helped me. I had a... - Pacomi
Just went to change tire. Shawn was helped me. I had a few questions for my still new Mazda 3 hatchback. He took time to explain to me everything that was great. I always intimidate to ask to service personal but not this time. Thank you Shawn.
We recently purchased a CX-3 from Ben Emeny. We can't... - Barb
We recently purchased a CX-3 from Ben Emeny. We can't say enough about this dealership. Ben patiently answered all our questions in a factual manner and even after the sale ensured we understood how the options worked. We were also introduced to the Manager who was extremely personable.
We left feeling confident about our purchase and secure in the knowledge if any other questions arose Ben would be there to answer them.
I recently purchased 2021 Mazda CX 30 GS at Yorkdale... - Rahul
I recently purchased 2021 Mazda CX 30 GS at Yorkdale Dufferin Mazda. The dealer offered me a good trade-in value for my existing Mazda 3 Sports. This was my second purchase with them and I'm really happy with the overall experience. I would like to thank Reno, Julie and Artem for the smooth business and showing patience in answering my quering. I would recommend Yorkdale Dufferin Mazda! Cheers..
I purchased a Mazda CX-3 last week and received excellent... - Anthony Lawrence
I purchased a Mazda CX-3 last week and received excellent customer service from Ronald Reyes. He was patient and took the time to answer my many questions. He clearly explained all my options and showed up to work on his day off to hand the keys to me. I would highly recommend that you ask for Ronald when attending Mazda of Brampton because he will ensure your needs are met, without pressuring you to purchase a vehicle, while answering all the questions you have with his knowledge and experience.
Drove 2.5 hours to check a 2018 Mazda CX 9 I saw... - Antonio Gaerlan
Drove 2.5 hours to check a 2018 Mazda CX 9 I saw advertised by Scarboro Mazda. I was welcomed by Ryan Kim who I made an appointment to check/drive the vehicle I wanted. I'm always very defensive when dealing with sales people but Ryan's pleasing non-pressure personality made me relax and focus on what I want from the vehicle I have chosen. Ryan was very patient and gave me other options. I never felt pressured which is what any customer would want want. After a few hours, I decided to buy the car. My wife and I have observed some items that had to be fixed (cosmetic issues) before we finally pick up the car. So prior to the pick up date, I had a few questions that I texted to Ryan. I was impressed by his immediate response and positive answers to my concerns.
At the date of picking up the car, I was a little nervous that my wife and I might find something that we will not like. But, I have to say that the car was in almost as new condition when we picked it up. Just a few little adjustments made by Gian Ornedo (Delivery Specialist) and Ryan Kim (Product Specialist), and the car feels like it's brand new.
My thanks to Ryan, Gian, and Kevin for a great experience of buying my beautiful 2018 Mazda CX 9. I have been driving it for a few weeks now and it's a great car. Amazing how the 2.5 liter turbo engine has great power and still good on gas mileage.
Real bad experience. DO NOT TRUST THE FINANCE DEPARTMENT.... - Kathy
Real bad experience. DO NOT TRUST THE FINANCE DEPARTMENT. Do not sign anything unless you have verified the charges with Mazda Canada (Head Office) first.
What a great dealership! My Mum had a fall and I have... - Susan
What a great dealership! My Mum had a fall and I have been looking after her and driving her car. As luck would have it - two dashboard lights came on. The wrench and the tire pressure light.
I stopped it at the Mazda dealership just before the service department was closing. Thinking I would try my luck.
Jason and his team were very helpful. They were friendly and quickly figured out why these lights were on. My mind was put at ease and there was no charge.
Thank you to the service team at Mazda. I now have one less thing to worry about.
I didn't know this website existed!! Huh, well, I... - brooksey5763
I didn't know this website existed!!
Huh, well, I bought my first mazda (protege) here, less than 40,000kms, eng light kept coming on, they couldn't fix it - ever, told me it was a glitch.
Hesitantly bought my third mazda (6) here, from Ryan, the spare key didn't pop open but was assured it would work if I changed the spring. Locked keys in car, spare didn't fit, they didn't/wouldn't replace it. Always check your spare at point of sale!
I went back shortly after purchase because the power windows were acting up, I was told it was my fault bc dust or ashes from smoking got down there ...???
I went to my garage for brakes and was told cross member was terrible and to not drive my car. Called Burlington, yes there is a recall and it would cost me $200 plus tax for nuts and bolts that they may break or lose .... Called Mountain Mazda, they did it at no cost to me, AND told me/completed a passenger air bag recall as well.
A few other issues but .... why bother, just avoid at all costs!
Burlington Mazda is (one of) the biggest rip off, scamming dealers around!!
Corporate should audit and investigate their dealerships regularly!!
RUN RUN RUN. DO NOT ENTER, DO NOT TALK TO ANYONE JUST... - Riley
RUN RUN RUN. DO NOT ENTER, DO NOT TALK TO ANYONE JUST LEAVE. THEY HAVE NO RESPECT FOR THE FEMALE GENDER, THEY WILL RIP YOU OFF.
My mother was treated with disrespect, the reason? Because she’s not the type of person to get ripped off. Tried to tell her brakes and tires were bad on a brand new car. THE STAFF MADE DEROGATORY REMARKS TO HER FIANCÉ (in front of him). Surrounded him and threatened to physically harm him.
This review should not reflect negatively on Mazda, but Dixie Mazda for sure. The staff are nothing but scam artists who will suck every penny they can from you.
If anyone from Dixie Mazda is reading this, you should make this right. THE LAYWER HAS BEEN CONTACTED. WHAT U ARE DOING IS ILLEGAL AND WE HAVE THE MONEY TO WATCH THIS PLAY OUT. YOUR CHOICE.
To the man who calls himself the face of Mazda, (Ken? Maybe not sure). YOU WILL BE OUT OF A JOB SOON SIR. I HOPE YOU ROT IN H*LL FOR THE WAY YOU TREAT WOMEN. DISGUSTING, I WONDER WHAT YOUR MOTHER WOULD THINK YOU WORTHLESS SNAKE.
I bought a used car from here and ever since signing, my... - disappointed
I bought a used car from here and ever since signing, my experience with them has been getting worse and worse. I was told that I would be able to pick up the car in 2 days and when it was the day for pickup, there was no communication. I contacted them multiple times and got no reply until I wrote an aggressive email to them. Once I got the car keys, I was promised that they would mail me the key and it would arrive within a week. Fast forward a month and I still hadn't received the key. A month later I called on Wednesday, Thursday and Friday asking for any updates on the spare key. After calling 4 times, the person who sold me the car finally talked to me and said that a spare key never came with the car and he never said that there was a spare key. I was appalled that he would lie to me after not calling me back for multiple days. Just admit the mistake or make it up. Horrible experience overall, they only want your money and once they got it, they won't help at all. They also use clear sales tactics such as flattery so don't fall for those. I also don't understand why they need to take your credit card when you make an offer.
Worst Car sales experience ever. Will never do business... - Mark B
Worst Car sales experience ever. Will never do business with them. We purchased a cx-9 from the Stoney Creek dealer. It is no longer in business. We were telephoned by the Hamilton location saying under new ownership and that time for oil change. Booked the oil change but nobody told us that was at Hamilton and not Stoney Creek. Got a call a day after booking the service to say we want to buy your car and can get you in a new one for the same price....yeah right....so said sure give me a call. A person named Khan called and got my details and said he would book an appointment to talk same day as oil change. My wife and I show up....khan doesnt remember talking to me and says was not me...I have his number in my recents on my phone so dont lie to me. Comes out with a ridiculously low trade in amount. I storm out. Emailed the person that called me and she was going to let management know...they never reached out to me. Called the Milton Dealer and they offer me $5k more on trade
This place continues to amaze. COVID processes are good... - Anthony S.
This place continues to amaze. COVID processes are good and I felt safe being there. Use video and text to explain what my CX3 needed during my visit. Respectful of my time. Thank you Achilles MAZDA team.
Top notch! - Duke
From sales staff to service staff to business manager this dealership is outstanding.. I cannot recommend them too highly. Fair pricing for new cars & attentive, careful service of one's vehicle.
I wish all car dealers were of similar calibre.
Always been fine and friendly - darcyw
Service at Autohouse Mazda (Sarnia) has been easy and the show room staff are helpful. I actually use them more for parts for my restoration and they've been great to deal with.