Dealing with Nicole and Aaron was a complete pleasure. They were patient answering my questions and going through the differences between the models I was considering. They didn’t hesitate to bring out different models to look at or test drive to let me see the differences firsthand. I didn’t feel pressured or rushed through the process, I was able to take the time I needed (and since this was my first new car in 12 years, I had a LOT of questions) When I went to pickup the car, Nicole took as much time as I needed to explain every intricacy of my new car, and even help setup my Bluetooth and radio/ call favourites. It was a great experience, I highly recommend Nicole, Aaron and New Roads Mazda.