I had a great experience at the St Catharines Mazda dealership. This is not my first car, but it is my first experience at this dealership and I had a great time! As much as buying a new or used car can be stressful, my sales consultant, Chase Bell was amazing. He was very welcoming, full of information and did not pressure me at all. I was very surprised at how much time and patience he had to make me feel comfortable and aware of the whole process. He was the only one, out of all the other brand dealerships I went to before hand (I regret not coming to Mazda first), none of them actually had a salesperson that cares as much as Chase and was not just trying to get the sale!
At one of the other dealerships, the guy seemed like he didn't even want the sale, when he asked who was next, he did not even move away form his desk, just waited till I walked up, also kept looking behind me at another desk, its like he was waiting for some news, or wanting to hear in on the other conversation. I actually never got his name till when I was walking out of the trailer (they are renovating so they are working out of a cramped trailer) He just told me everything about the car and the total and printed off a sheet with all the numbers on it for me. Did not even bother telling me about any promotions or deals, just said I can lower it down 1% for you, even though with the discount that 1% was still higher then what the normal % is on their website.
This Mazda dealership was such a HUGE difference! Chase introduced himself right away, and within 5 minutes I was introduced to the used and new car managers. Very family like in this place!
I would like to thank Chase for his patience and well done on the sale. I will be returning to this location for sure for my next car along with many referrals, because of the people I got to deal with. Kudos as well to the used car manager Jeff, along with Raymond the new cars manager, and Alecia, the financial services manager. Great team, great dealership, great time! Thank you Mazda St. Catharines!