Airport Mazda of Toronto
Toronto, ON
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103 Reviews of Airport Mazda of Toronto
It’s already 2 months gone and dealership is not providing the signed copies of the deal. As a consumer I want to see which information is provided to my leasing company. Why the dealership got 4 se providing the signed copies of the deal. As a consumer I want to see which information is provided to my leasing company. Why the dealership got 4 separate bill of sale signed with different numbers. Why the dealership took $1795 from me after registering the vehicle on my name and bill of sale was changed. Dealership refused to provide the copies of the documents. There could be some fraudulent activities going on at this dealership. Please be aware and think twice dealing with them and providing your personal information. Go to a reputable auto group instead of this Arora Group. More
Please stay away from this dealership as this dealership is worse than a third class auto dealership. No Ethics and no disclosure. You will sign documentation which was never discussed and discussed. Vehicl is worse than a third class auto dealership. No Ethics and no disclosure. You will sign documentation which was never discussed and discussed. Vehicle will get registered on your name without notification and then you sign the final documents. Please buy a vehicle from a reputed auto group and not Arora Group who own this Mazda dealership. Get all the signed copies of documents from them and you are not sure which information they provide to financing or leasing company. More
Last week we visited Airport Mazda to look at a 2024 CX-5 Suna edition. The price and condition of the vehicle appeared to be in favourable condition. The sales person was friendly, however, the it was evide Suna edition. The price and condition of the vehicle appeared to be in favourable condition. The sales person was friendly, however, the it was evident the sales tactics this dealership has are shady. The first red flag was adding $1500 to the price if we wanted to pay cash. When inquiring about CPO rates, they also stated they would need to add $1500 to the price because they are not using their preferred lenders and would have to send the application to Mazda/Toyota finance. Basically, they want to sign you up at significantly higher rates. The second red flag was putting a deposit before deciding which option we wanted to explore (cash or finance) and when we asked the salesperson if we would get our deposit back if we did not agree to the finance terms, they said that’s up to the discretion of the finance manager. Mind you the finance manager would not speak to us at all, instead using the sales person as the messenger. We had enough of the back and forth and left. We found the exact trim and model, with lower mileage, and more extensive service history for $100 less at a different dealership and they did not have ridiculous markup fees for paying cash or financing through Mazda CPO. Very thankful we walked out as this dealership likes to screw customers over for their short term benefit. More
I had a very concerning experience with Airport Mazda of Toronto. On August 19, the dealership recorded my front brake pads at approximately 2 mm and recommended replacement of the front pads and rotors. Toronto. On August 19, the dealership recorded my front brake pads at approximately 2 mm and recommended replacement of the front pads and rotors. Because I questioned the diagnosis, I paid for an independent inspection shortly afterward. That inspection measured the front pads at 8 mm and found the front rotors to be OK. No brake components were replaced between the two inspections. I raised this discrepancy directly with General Manager Tommy Yang and asked for an explanation and the supporting technician records. I did not receive a satisfactory response. This experience left me seriously concerned about the accuracy of the dealership’s service recommendations and how customer concerns are handled. I would strongly recommend getting an independent second opinion before authorizing major repairs here. More
Deepinder Singh was very knowledgeable and helpful. He helped to buy my Mazda 3 from Airport Mazda of Toronto. His assistance and dedication is highly appreciated. Thank you very much. He helped to buy my Mazda 3 from Airport Mazda of Toronto. His assistance and dedication is highly appreciated. Thank you very much. More
After taking our mazda to be serviced there, I picked it up only to notice the engine was still running. I felt the hood and it was extremely hot. They had acknowledged they accidentally left the engine on up only to notice the engine was still running. I felt the hood and it was extremely hot. They had acknowledged they accidentally left the engine on and unlocked (for 4 hours, as we got the notification it was ready for pick up and told them we'd pick it up later). One person apologized and informed me they would have the manager contact me to discuss their error. Despite me calling back the next day because the manager didn't call, still, a week later, no one had taken accountability or contacted me. I understand mistakes are made, but take ownership of them and try to make things right. More
Purchased my first vehicle from Deepinder at Airport Mazda of Toronto. It was a great experience dealing with him as he was very honest and patient. Thank you so much for your great service. Mazda of Toronto. It was a great experience dealing with him as he was very honest and patient. Thank you so much for your great service. More
I recently purchased a Mazda CX-30 from Deepinder Singh at Airport Mazda of Toronto. I am very happy with the vehicle and truly appreciate the great deal and excellent service. Thank you so much. at Airport Mazda of Toronto. I am very happy with the vehicle and truly appreciate the great deal and excellent service. Thank you so much. More

