6 days ago
"I've bought many new cars and experienced many dealerships for different makes, but the service I continue to receive from the Sales Manager, Pat Lau, at Volvo, Unionville has been the best new car buying experience ever. From the initial purchase to always being available to help sort out any small query - even four years down the line - Pat has been incredible. Pat is knowledgeable, friendly and so customer orientated it's no wonder he was promoted to Manager. Look no further for the best person to assist you through buying a new Volvo and making sure that you you feel that you have not only the best car in the world, but a good friend as well - and you do! I would just like to add, that I'm sure that Pat's example and training ensures that his whole team perform to the highest level."
"I bought a certified pre-owned Volvo XC70 two months ago at this dealership. After two weeks, a message appeared on the screen saying the battery was low even though a new one had been installed. Service diagnosed that the installed battery was faulty. I got a new battery. After a few weeks the same message again: low battery. This time they told me to leave the car with service for a few days. They found that the car had a “parasitic draw" from the air conditioner. Dealership fixed this problem without charge. For all this courtesy we are appreciative of the Sales Manager Brian Santos who has shown exceptional customer care. Because of him, my family will be returning customers."