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Happy Customer - Amy T
When we first moved to Canada in 2015 we took our car to a place in Kamloops since it was closer and hopefully cheaper than a dealership. We have gone to Kelowna Volvo ever since. They are friendly, helpful, and speedy. They drive us to a mall or anywhere else we want to go and come pick us up when they are finished with our car. The work they have done on our car has been excellent and we have only praise for this company.
Worse customer service - TimoWu
Our salesman has no knowledge of Volvo products, unable to answer basic features of the Volvo, no idea what is the City Safety features. Forwarded our message to Sale Manager Sandro which suggested us to forgo the order...
Terrible service - MD
Worst service ever. Back in December of last year I Tried to book a service appt and no one called me back (left 3 messages day after day) so i went elsewhere. Fast forward one year later and I Had to return my volvo lease and after speaking with finance they would ONLY accept my lease return if I bought another new volvo.. once i told them i bought a different make they hung up on me and never called me back after leaving multiple messages. Cant believe this is how they run a business. Everyone i spoke with was so rude and was only nice if they thought i was buying something!
Happy with the service. - Seabru
We are happy with the service and sales team. They went above and beyond to make the deal work. On their advice we purchased the extended warranty and are very glad as we had to use it 6 months after purchase.
Very Helpful - Audra
This review is a long time coming. Eliah Marthyman was the perfect salesman- helpful and efficient -when I was buying my 2007 Subaru. I was under pressure time wise to buy a car and he exceeded himself to organize everything with minimum hassle so I could be on my way home in a new car! Thank you Eliah!