"I was at the dealer for a #2 service, 2 recalls, and to replace auto start stop.
I'm not going to trash the service I had the day I was in, but would like someone to understand my frustration leaving there.
I was on my way home when I realized my vehicle was pulling hard to the right. I immediately pulled over and called the dealer telling them the issue. The manager got on the phone and asked if I called another local dealer because they couldn't get me back in.
My reply was no due to the fact I was just in at their service department.
I told the service manager they need to correct this issue. I went back to the dealer and the only solution they wanted to help with was swapping my front tires left to right.
I knew this wasn't going to fix the issue but I didn't have another choice because I was leaving on a camping trip.
I left knowing there will be more money out of my pocket to fix this issue that I didn't originally have going into the service that day.
So in the future my only need to go back to the dealer will be to fix my numerous recalls and warranty work that this vehicle has been causing me.
"Inquired about a vehicle and were sent wrong photos. Told satuday night after 6 pm it was not sold. Place was closed sunday. Got there at opening and it was not there. Told it sold saturday. I believe it was never there to begin with. It was a lure to get us there. Cameron and allison are both liars. they new we were coming from brentwood bay and it took us an hour and half to get there. Would never go there again. Terri"