Vous m'avez sauvé la vie! - Twenne

Merci à l'équipe du service pour m'avoir sauvé une tonne de problème! Vraiment apprécié que vous ayez fait de l'overtime pour réparer ma roue.

La satisfaction de la clientèle est leur priorité! - Michel Gagné

Ma place pour les véhicules SRT et leurs entretien! Bon prix, excellente équipe au service. En passant Daniel au service est votre homme de confiance, lors de mon dernier entretien, il a remarqué un problème avec un phare avant de mon véhicule et a pris les devant pour la commander. il vérifie tout et prendra soin de votre véhicule comme si c'était le sien. Travaille incroyable également pour leur équipe d'esthétique automobile qui ont préparé mon véhicule pour l'été, une peinture noir sur un véhicule est très difficile a travailler, mais ils on réussi a la remettre pratiquement a neuf a un prix très raisonnable.

Great place no pressure sales - Annick

Amazing experience and very curtious. Had also alot of great help from Louis Pelletier when we have checkups. We have a jeep Chrysler dealership near montroyal which is closer to our home but never liked their sales department over there... we are so glad we were able to find and purchase from this location and we are still using their services. Rrally recommand. Thank you

Urgent repair - Janike

During the Easter weekend, I was obligated to send my car to the dealer for an urgent repair. I received an “excellent” service from all those involved. A special thank you to Claude Loyer who provided me with an exceptional service in a very short timeframe. Merci Claude!! Janike Pitre

ask about part warranties! - Sleeack

I paid $1,792.00 for a new rear drive shaft on my Jeep commander in June, 2016. $1,792.00 just for the part. It seized this week, 2.5 years later (this week). The warranty was only for two years; make sure you have your receipt because they "changed there computers in January" according to the parts guy so they have no purchase orders in their system before then. Always ask about warranties, I thought that part would last more than 2.5 years for the price! "Make a complaint to Chrysler", if you are not happy said Gille, in the parts department. Great service.

Treated like royalty, like a celebrity, like family. - Mark

Amazing, promises were made and when they could not be met, communication was thorough and apologies were flying furiously, honestly it was a bit embarassing. They cared for and respected my time, went way way out of their way to make me happy, even offered my deposit back plus! I felt like the after sales service was superior to how I was treated before the sale. Delivery date missed, no problem,, resolved through excellent communication and customer service through taking personal responsibility, and contrition. I asked many questions and never felt like I was a burden or that I was being pushy. Was to be delivered to my address and when i was told that was a difficulty, they did what they had to again to respect my extra time travelling. A few problems but they did it all right, no one is perfect after all.

Forget about the after-sale service - Mingota

Sent my car in for service. Got it back with dirty floor and ceiling, as if it was joy-ridden. Scratched body. Super expensive service. Charged me more for parts that I found cheaper at official Mopar website.

Be aware service is Horrible - Fresh68

Be aware took my truck for servicing. Was greeted by a service representative who makes you feel like your doing something wrong bringing your truck there. Not friendly at all and very un courteous. Plus people be AWARE mechanics who serviced my truck took my truck to go for lunch and lied about it until I showed them I had a hidden camera in my truck. STAY AWAY from this dealership!!

Inspection et livraison affreuse .... - Francis

le service VIP la mécanique n’a été nullement inspecté preuve à l’appui mon véhicule est toujours chez chrysler Drummond au minimum 4000$ Je ne conseille a personne...

What a turnaround! - Twenne

I went to this dealership last year. I didn't like the experience. They didn't seem to have what it took to convince me to buy. I went back this year and what a turnaround they've done! Great people, great ambiance and big thanks to the service who fixed my problem with my Jeep even if I dodn't have an appointment. I think I'm ready to get red of that old box!

Holy xxxx!!! Beware!!! - MJ003

Horrible service. Don't even go there if you are English Speaking. Paid $$$ to book the car, and at some point, I got to know they wanted to add some other amounts which were not in the price list. I changed my mind the second I knew they are a total scam (The reviews also helped me). Made 10 plus calls and emails to Nabil, Sonia, Solomon and a few other people working there., but they didn't even bother returning my calls or emails. Unprofessional and dishonest bunch of people with no respect. OMG! getting into my nerves when I say their names.

Screwed - Robert V

Purchased a used vehicle at this dealership six months ago, when I performed the road test, I noticed breaks were whistling. 6 moths later... go in to verify a breaking noise that started 24 hrs prior. Result need pads and discs. Wonder what was done when I asked the verification at purchase. Needless to say looking for new dealer for service.

Constant phone calls at home by promotions people after sale - Buckman

I do not like to be called at home by promotions sales people I keep my cars for many years,and if I want to purchase another I will contact them not the other way around.

Worst dealership ever. Don’t buy a car from them ! - Revenage

Salesman told me that the equipment package group he marked on the sales orde was the exact same equipment that I had in the Town & Country I was trading in. When new van was delivered to me it did not have the same equipment package as the van I traded in. It had less equipment. Salesman told that thiere was nothing he could do. This is what comes with the van you bought. Read all the negative reviews about this dealership.

À ÉVITER / AVOID - Sambo193

Ne perdez pas votre temps avec ce concessionnaire. Manque de communication entre les départements, manque de service à la clientèle et manque de respect pour le client. Après avoir passé une semaine à communiquer avec une conseillère, je me suis déplacé pour un essai routier. J'ai attendu une heure pour ensuite me faire dire que le véhicule avait été vendu. Le problème, c'est que j'avais laisser un dépôt par carte de crédit pour réserver ce véhicule. On m'avait promis que le véhicule ne serait pas vendu avant que je puisse le voir. J'ai confirmé par téléphone la veille de mon rendez-vous et le matin même par texto. Et ce même véhicule apparaît toujours sur leur site comme étant disponible. Ils font de la fausse publicité. Je vous conseille fortement d'éviter ce concessionnaire.

poor after sale service - scrambler

poor service after sale, they never recall for give another appointment. They can't find the problem, I have only 40000 km on my ram and the warranty just finish since 2 weeks and they won't want to fix my problem.

190$ de trop...et c'est fini...ciao - lechat

Quelle histoire...Je leur ai apporté mon auto car lorsque je tournais la clef du démarreur, il y avait un délai entre ce moment et que le moteur soit en marche. Landry me mentionne qu'ils ont débranché mon démarreur à distance (installé chez Lebeau) et que tout fonctionne maintenant. Facture : 190$. Je prends un R-V pour faire rebrancher mon démarreur chez Lebeau, le technicien de Lebeau entre mon auto dans le garage et remets l'auto dehors après 2 min en disant qu'il y avait aucun fil à rebrancher, juste une reprogrammation de 10 secondes maximum ! Bien conscient qu'ils ont travaillé sur mon véhicule, je contacte Landry ais rien à faire pour réduire le montant de ma facture... alors Bye.

Rude and unprofessional - Pilot fans!

Went to take a test drive and one of the salesmen (Guy) came with me. He was very rude - swearing and being very offensive. Later he told me I would never find the same car at the price I wanted, and made me feel stupid for even asking. Well, today I went and picked my new (identical) car for $1000 LESS than I offered. Will never go back.

N'allez pas là! - FB2017

Ils m'ont cédulé (et confirmé) un rendez-vous pour un essai routier d'un véhicule qui n'était même pas disponible. J'ai fait plus de 100km aller-retour de chez moi pour ce rendez-vous. En plus, le directeur des ventes n'appuit même pas ses vendeurs, il n'a même pas osé me rappeler pour tenter de ratraper leur bévue. Pas fort! Très mauvaise expérience avant-vente, Imaginez une fois qu'ils ont votre argent... Tant pis, j'ai acheté ailleur