Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat

Gatineau, QC

1.4
5 Lifetime Reviews Review Dealership

812 boul Maloney O

Gatineau, QC

J8T 3R6

Directions

5 Reviews of Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat

Sort by Write a review
March 31, 2021

"Was quoted on a price for a Ford Escape and later a price..."

- An unhappy family

Was quoted on a price for a Ford Escape and later a price on warranty. Was later told that wouldn’t be possible and to take the car as is for the price. After speaking the the Ford dealership next door, was advices not only could I be be old a warranty through them but fm at kolbec decided not to. After talking to the sales agent for clarification he insisted that we should buy the car no warranty and be happy, needless to say we backed out of this deal after learning he lied about a dentist about to avoid addressing our concerns, should up to the dealership five minutes after getting a reply text about being away at the dentist. Guy is a joker , all I can say is his reviews speak for themselves.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Guy and Lucille
November 20, 2020

"Got a car from them - they promised to throw in snow..."

- Anna

Got a car from them - they promised to throw in snow tires, Ontario safety and small paint repairs. Nothing was written down (except for the snow tires - I had a text from the sales person on that). They charged me for safety, didn't repair the paint and wouldn't honor the snow tires commitment. Offered me $200 cash instead. Their excuse was the car I got was already a good deal. Wouldn't go back again. If you buy from them make sure everything is in writing AND in the contract otherwise you can kiss your deals goodbye.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Guy Simon
May 19, 2017

"Rude and unprofessional "

- Pilot fans!

Went to take a test drive and one of the salesmen (Guy) came with me. He was very rude - swearing and being very offensive. Later he told me I would never find the same car at the price I wanted, and made me feel stupid for even asking. Well, today I went and picked my new (identical) car for $1000 LESS than I offered. Will never go back.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Guy
November 29, 2015

"Arrogance and Unpleasant Buying Experience"

- JeepLady

I was ready to buy a car (Chrysler 300 S) when I entered the showroom. The salesman and the director came back with the best offer being 1,500$ less than the asking price of a 47,000$ car. The were seriously saying that no one would be able to do better. They were laughing at me and seriously believe that I would bite. I left angry when I realized they were just plainly arrogant. Later, when I entered Orleans Dodge, they took 2,000$ right away for the asking price and they told me that we could start dealing now...yeah,seriously....These guys don't believe their customer to be stupid and uninformed. They respect people. Just to get confirmation that the deal was the best, I continued shopping and finally bought a slightly different car at Ottawa Dodge due to an amazing deal. But I would go back to Orleans anytime. Kolbec will never see my face again. Also, my girlfriend just bought a Jeep from SouthBank Dodge and the experience was amazing! Therefore, I recommend either one of these (instead of Kolbec): Southbank Dodge, Metro Orleans Dodge or Ottawa Dodge Ben

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Director: Georges Assali
May 07, 2015

"Incompetence and arrogance at its best"

- Dismayed

We had very good service when we were looking to buy our new Fiat 500 back in 2012. Service was attentive and supportive. But our experience with Kolbec Gatienau has been nothing but a downhill experience since. We have had chronic issues with thee front suspension that started to knock significantly within 6 months. At first we were told that this was a problem with FIATs and repairs were made. We were faced with this recurring problem every 4 months or so.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Georges Assali
1
1 - 5 of 5 results