"I've been coming to Ideal Honda for years (at their current and previous location). The customer service has gone downhill They are downright rude when you check in, and no longer take the time to ensure you have booked the appropriate checkups for your car. They no longer do a courtesy car wash or windshield washing top up. They used to have the person who supervised the service on your car come in and tell you what had been done and be there to answer questions. Now they leave with the harried receptionist who has no idea what was done with your car and can only process your payment. "
"Would recommend Car-On to anyone. I had totaled my vehicle with a deer strike a week prior and came to them on spec to see what was available. I had visited before and dealt with the owner. Right away when you walk in the door you feel welcomed and dealing with the employees you never once feel like they are trying to scam you. They all take pride in their vehicles and have a quality product. Bought a 2010 Honda Civic, you could mistake it for a new vehicle with how clean it was and how little rust there was on it. Their prices are average for the area but for the quality you are getting it is well worth paying a little more for the peace of mind of knowing you get a good vehicle especially when searching for a quick replacement you are going to rely heavily on. Kevin even drove the vehicle an hour south of the dealership just so my mechanic could look it over. To top it all off they even put new tires on it! The only issues I found were that their detailing was a little sloppy upon closer inspection (grease smudges on the windows, soapy watermarks on the door interiors...etc.) but still clean. A rather small thing that I have no issues cleaning up myself. I will most certainly be back."