82 Ontario Honda Dealers

Great service! - cfcbennett

Great service! The Honda service rep was extremely kind and friendly. My experience from buying the car to getting service on the car has been absolutely amazing. Thank you to the entire Honda team!

From the time I called Parkway Honda to when I drove my - Lori

From the time I called Parkway Honda to when I drove my car off the lot - the service was superb! The sales rep couldn’t have been more helpful and I couldn’t be happier with my purchase!

I've been taking my car into Sterling for 12 years and - g.copeland56

I've been taking my car into Sterling for 12 years and have always had amazing service. I have had Honda vehicles for years and let me tell you that all Honda dealers are not equal. Sterling Honda goes above and beyond and I trust them.

Amazing Customer Service and Professionalism! - SicardClan

Amazing Customer Service and Professionalism! From the time we stepped into the dealership and were greeted by the reception to dealing with Sales Manager: Narong Thong to Business Manager: Maroun Salloum to Sales Consultant: Ruiy Ma, we were treated like family! They took care of us and we ended up purchasing a 2023 Honda Ridgeline Black Edition without any pressure whatsoever. Great staff that answered all of our questions and concerns. Keep up the family friendly work ethic! Terry & Shelley

I was not feeling well the day of my appointment so they - Nancy

I was not feeling well the day of my appointment so they picked up my HRV and returned it.

I had a great experience with Muneer The customer service - Anne.rajkumar

I had a great experience with Muneer The customer service is excellent Thank you very much for your help I highly recommend contacting Muneer for any vehicle purchase Thank you again

Took my Honda Odyssey for service and Trevor and the - J-Dionisio

Took my Honda Odyssey for service and Trevor and the service team took good care of it. A minor but obvious issue was identified proactively and fixed that same day! I think my summer driving will be worry free, just like in the past! Thank you Trevor and team!

Easy to schedule a recall visit and service was great - Emily

Easy to schedule a recall visit and service was great will continue to book my service app with Honda

After I got accident I went to road sport honda - Rsroy28

After I got accident I went to road sport honda dealership. They didn't say "EPS MOTOR/CONTROL UNIT TO START problem is a manufacturer defect in honda crv 2020. They changed $ 3500. Insurance company refused to reimburse. They said it is common factory manufacturer problem 2020 crv.

Been dealing with Northern Honda since 2013. - mikeloney61

Been dealing with Northern Honda since 2013. Have had great service. Employees have been helpful. My salesman Darren has been great.

I had my 2007 Honda Odyssey Waterpump and Timing Belt - kclau168

I had my 2007 Honda Odyssey Waterpump and Timing Belt replaced at Maple Honda. Rahim Lalani was the Service Manager where he took care of my service with professionalism and respect. The job was perfect, and not only that he gave me a discount and a free oil change for my next service appointment. What a great knowledgeable individual...A+ for his QoS!!!

Extremely Disappointed – Felt Misled at Honda - Ashish

Extremely Disappointed – Felt Misled at Honda Cambridge I brought my vehicle to Honda Cambridge to address a cracking sound when releasing the brakes. This noise has been there since the day I bought the car. I didn’t bring it in earlier because I simply didn’t have the time — even though I booked several service appointments in the past, I couldn’t attend them due to my schedule. When I finally managed to bring the car in, I expected them to properly investigate the issue. Instead, they quickly claimed it was because the brakes needed servicing and tried to sell me a brake service. I explained clearly that this sound existed from day one, so it cannot be from normal wear and tear, yet they still insisted on the same answer without doing a proper diagnosis. This felt less like a genuine attempt to resolve a customer’s concern and more like a push for unnecessary work. As a paying customer, I expect honesty, proper technical assessment, and the willingness to actually listen — unfortunately, none of these were present here. I left frustrated, unheard, and still with the same problem I came in for. Based on this experience, I cannot recommend Honda Cambridge for service.

TIm was an amazing person and was great work with him. - edperezpadilla

TIm was an amazing person and was great work with him. i felt talking with a friend. i'd definitely buy a car again here !

Took weeks to get the vehicle. - Jessica Linton

Took weeks to get the vehicle. Poor communication with dealer. They told me that my bank loan would go through and it didn't so I paid in full. Tried to charge me for fuel on a 50k car which is ridiculous. Car was dirty on pickup and lied to me saying that it was cleaned just the day before - they said it was detailed but even the cup holders were still dirty. Couldn't remove sticker residue from the dash so I have to do it myself at an extra cost. Dealer was a nice guy and polite but that's about all I have to say was positive about this experience. Would not return to this dealer.

We stepped in at Georgetown Honda an year ago and met - ilovetowatchsoccer

We stepped in at Georgetown Honda an year ago and met Yash Ghatge first time. We revisited almost 3-4 times and always looked for Yash as his first customer care was extremely pressure free. He open heartedly educated us on the models and deals. We are kind of people who do a lot homework and take our time to finalize big purchases like car. Every time we met, he did not judge us at all and repeated the same information education and kept us relaxed because we were browsing only that time. His non-judgemental approach with non pressuring customer care was free of marketing approach, which made us ask him questions freely. Every detail has been explained politely and respectfully. Honestly we were visiting other dealerships as well and could compare the dealing and found other places gripped us in pressure and it was difficult to walk out without buying car. Yash's highly professional, respectful customer care, patience and intelligent approach is highly commendable. He and his manager were on board to get us the vehicle and delivered it before time. We wish Yash and Georgetown Honda the very best of luck in future! definitely coming back for next purchase.

This dealership is a disorganized joke. - SG

This dealership is a disorganized joke. And messed up big time with my sale. Their loss.

Karanbir Singh really took care of me and gave me best - Mohamed Rashid

Karanbir Singh really took care of me and gave me best deal to remember thanks

I had a poor experience with Eric Daymon. - Ashvaty

I had a poor experience with Eric Daymon. On both days I came in to see and pick up the car, there were many administrative mistakes that had to be re-done and took a tremendous amount of time. He had assured me that certain fixes on the car would be done and was not done on the day of pick up. He didn’t have a good understanding of the history of the car when asked questions about it (I.e., how many owners). Quite disorganized with his follow-ups and sending back information that I had requested with him. Overall not a good experience here.

They don't care about the customer experience and barely - Suraj

They don't care about the customer experience and barely listen with the intent to resolve any issues with a 6 no this old car. Avoid this dealership.

We had a terrible experience here. - keithwilley

We had a terrible experience here. Too much pressure to close a deal to the extent that I ended up buying a car I didn't even want. I know, I know, ultimately that is my fault, but I can say with absolute certainty I will never go back to this dealership again and my years of buying Hondas are also over.

Salesperson Richard and manager Mike were very patient - golanjrealestate

Salesperson Richard and manager Mike were very patient and helpful throughout the process and answered all the questions we had. Great customer service. Highly recommended.

I cannot recommend Castle Honda to anyone. - Os

I cannot recommend Castle Honda to anyone. If you value transparency and respect as a customer, I strongly urge you to look elsewhere. Buying a brand-new car was supposed to be an exciting milestone for me, this was my very first new car purchase. Unfortunately, Castle Honda completely ruined what should have been a special experience. I purchased a 2025 Honda Civic Sport Hybrid, only to later find out that the dealership failed to disclose that the car had already been damaged during transport. That alone was upsetting, but it didn’t stop there. While the vehicle was still in Castle Honda’s care to be fixed due to the transport damage, it suffered even more damages and scratches, on the hood, upper and lower front bumper, both fenders, the driver-side headlight, and passenger-side front door. The lack of honesty and care is shocking. I trusted Castle Honda with my first new car, and instead I was left with disappointment, frustration, and a vehicle that was far from the “brand new” condition I was promised. What should have been a proud, happy moment turned into a stressful and upsetting experience. It got to the point where I had no choice but to escalate the issue to Honda Canada and file a formal complaint against Castle Honda. I had hoped Honda Canada could help, but they informed me that since the damages were caused by Castle Honda, it was the dealership’s responsibility to make things right. Honda Canada even reached out to Castle Honda on my behalf, and the dealership promised they would contact me. That call never came. Months went by with no response, not to my letter, and not to Honda Canada’s intervention. The complete lack of accountability and communication from Castle Honda has been beyond frustrating and deeply disappointing. To show just how frustrating this ordeal has been, here’s the timeline of my experience with Castle Honda. I bought the vehicle brand new on April 19th, 2025, and went to pick it up on April 24th, 2025. Upon inspection, I noticed scratches on the driver-side hood, as well as the upper and lower front bumper. On April 26, 2025, I returned to pick up the vehicle but found that the scratches on the driver-side hood and the front bumper were still present. Additionally, there were new scratches on the driver-side fender, the driver-side headlight, and damage to the driver’s window. On May 8, 2025, I was scheduled to pick up my vehicle at 4:00 PM. However, around 3:00 PM, Castle Honda contacted me to inform me that my vehicle had been damaged by the dealership while it was being washed. On May 12, 2025, I once again went to pick up the vehicle and discovered that the driver-side front bumper appeared grey and was fading. I also pointed out that the entire hood, bumper, and fender had additional scratches that were not present on April 24th or 26th. This was the third time my vehicle incurred new damages while with Castle Honda. On May 13, 2025, I contacted Castle Honda again after noticing more bubbles forming under the paint on the hood. On May 15, 2025, I went to pick up the vehicle and found it parked outside, covered in dirt and mud. I also noticed new damages on my passenger door and fender. Castle Honda explained that this damage was likely due to overspray from the body shop's work. When I asked if Castle Honda could fix these new issues, I was told no and they suggested that once I washed the vehicle, the marks would disappear, which never happened. To work so hard and finally achieve the dream of buying my very first brand-new car, only to have it ruined by this experience, has been absolutely heartbreaking. What should have been one of the proudest, happiest moments of my life instead turned into something stressful, discouraging, and deeply depressing.

I would like to file a complaint against Honda - luaay68

I would like to file a complaint against Honda Mississauga for requiring that the safety inspection be done only at their dealership as a condition for completing my lease buyout. The dealership stated that this is an instruction from Honda Canada, but they have not provided any written policy to support it. I believe this practice is unfair and possibly illegal, as customers should be free to choose any licensed mechanic for a safety inspection under Ontario law. Forcing customers to use their service department creates unnecessary cost and limits consumer choice. I am requesting clarification from Honda Canada and ask that this requirement be removed so the buyout can proceed without restriction.

Pembroke Honda Service: Thieves in Uniform Stay far - spencer

Pembroke Honda Service: Thieves in Uniform Stay far away from Pembroke Honda’s service department. They are nothing but a money‑grabbing scam operation. Twice I agreed on a price, twice they added “mystery charges” and held my vehicle hostage until I paid. The techs ignore customer input, invent bogus diagnostics to pad the bill, and even “lose” warranty parts so you can’t claim reimbursement. Their communication is garbage, their excuses are laughable, and their only goal is to squeeze every dollar out of you. This place doesn’t provide service — it provides theft disguised as service. To anyone in the Ottawa Valley: avoid this service department at all costs. Since moving to this area, I’ve had nothing but terrible experiences here. On two separate occasions, we agreed on a billing amount — yet when it came time to pay, “mysterious” extra charges appeared. Both times I had to personally fight with their staff to get reimbursed. The technicians don’t even respect customer input. They’ll go against your wishes because they “know better,” handing out empty, scripted responses just to claim they’ve “provided the requested servicing.” I’ve brought them issues diagnosed by another qualified tech, only to watch them deliberately chase a completely different problem — conveniently one that costs more money. And if you think your warranty protects you, think again. They’ve “mistakenly” thrown out warranty parts so you can’t claim reimbursement, then offered to take it off your bill at half the cost while still charging install/diagnosing fees that likely took the tech seconds to perform. This isn’t a Honda issue; it’s this dealership specifically. They operate like a money grab, holding your vehicle hostage until you pay whatever they decide to tack on. Communication is slow, unprofessional, and dismissive. The manager even had the audacity to claim charges were “legit” despite them not appearing anywhere on the invoice. I will never return here and strongly recommend anyone in the Ottawa Valley take their business elsewhere. There are plenty of other options — don’t waste your time or money on a department that thrives on hidden fees, bogus diagnostics, and shady warranty practices.

We just had our 2021 CRV tires changed from winter to - alanarkilander

We just had our 2021 CRV tires changed from winter to summer, as well as a B service, brakes inspected ,and oil changed. Our service representative was Zander. Everything was done on time as promised with excellent communication.

purchased a 2017 ridgeline from this slimy dealership, - peter

purchased a 2017 ridgeline from this slimy dealership, upon driving it home on the 401 I noticed the windshield was severely pitted (only noticeable in direct sunlight).If i noticed this on my test drive I would not have purchased the vehicle, after I was informed to return to the dealership so they can inspect the issue, "what the xxxx is all over the windshield" is what my salesman said, exactly my point and complaint, was basically told to go suck a lemon and nothing can be done, after arguing for weeks and not being able to return the truck I took on to myself to call HONDA CANADA and file a complaint, only after a formal complaint was lodged and Honda Canada took my side on the matter I was then awarded a new windshield, new windshield gets installed with the cheapest aftermarket xxx possible, the front safety cameras wouldn't fit, so another appointment for another xxx windshield to be installed at my place of work, dealership is an hour from my house, this windshield was ok but not the best and did its job,,, now 4 years later I constantly get robo calls from Daniel Dasilva while at work, I've requested that this stops on 3 different occasions but nope still continues, PLEASE STOP CALLING ME, its annoying and also that robo calls were illegal in Ontario, these blood suckers only care about money, they don't care about the customer getting a quality vehicle or even customer service, the only thing they care about is the mighty dollar and not a single thing about the customer or even basic morals for that matter, NEVER EVER purchase any used cars from these guys cause I can promise you you'll have issues, consider this your warning if your reading this, my lesson in all this--buy local-buy new- don't look for a great "deal" cause there's always a catch, after purchasing a new local vehicle its a nice short trip to the dealer for service, Never Again

Today i had someissue about my 2022 Accord Hybrid i - vijaycbe19

Today i had someissue about my 2022 Accord Hybrid i talked to Budhi singh , such a nice humble service advisor help me and solved my problem.I will come to see him for my car service to him in future too.

Deceptive, misleading, shady, untrustworthy, - Batty

Deceptive, misleading, shady, untrustworthy, manipulative, dishonest, predatory, sketchy, evasive, greedy, fraudulent, sneaky, unethical, exploitative, disreputable.

2019 bought a civic from Midland Honda , traded it in for - jaymie.brown

2019 bought a civic from Midland Honda , traded it in for 2026 HRV I have developed a friendship of trust and respect with Service Coordinator Maura Moshella , she is why I am still a loyal Midland Honda Customer . Everyone I have dealt with from Grayson Sales , Alex mechanic , Phil driver have been nothing less than exceptional . Thank you Maura .