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Cambridge Centre Honda

Overview Employees Reviews (341) Inventory (218)

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Cambridge Centre Honda

Name: Cambridge Centre Honda
Address: 227 Hespeler Rd, Cambridge, ON, N1R 3H8, CA
Telephone: (519) 623-5991
Rating: 4.6

4.6

341 Lifetime Reviews

227 Hespeler Rd, Cambridge, Ontario N1R 3H8 Directions

Sales: (519) 623-5991

Service: (800) 387-3080

Parts: (519) 623-3981

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Excellent

91% Recommended

4.6

341 Lifetime Reviews

View 5 Awards

Customer Service

Quality of Work

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Our philosophy is simple: We believe that buying and owning a car should be easy, enjoyable and transparent. At Cambridge Centre Honda, we tell the truth, we keep our promises, and we hold our customers and our team in high esteem. When you walk into our dealership, whether to purchase a vehicle or to visit our service department, you will feel like part of our family and each team member will do everything they can to make your experience as simple and enjoyable as possible. We have been serving the community of the greater Kitchener-Waterloo area for over three decades. George and Wendy Morin opened their Cambridge dealership in 1977 and today their daughter, Nicole Pereira, serves as General Manager. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our customer reviews and ratings speak for themselves and will tell you why Cambridge Centre Honda is worth the drive. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and friendly sales and service available from a Honda Dealership. Our goal is to ensure that our customers are satisfied not only at the time of purchase but for as long as they own their vehicle. We offer the highest quality cars and trucks available, and we're proud to present a wide selection of premium, competitively priced, new and used vehicles to our customers. When you do business with Cambridge Centre Honda you become part of our family, and that’s why our customers keep coming back. Stop by and see for yourself! Nicole Pereira & Team

Top Reviewed Employees

Tony Recine

Financial Services Manager

5.0

View 65 Reviews

Kevin MacKenzie

Sales & Leasing Consultant

5.0

View 40 Reviews

Scott McCracken

Financial Services Manager

5.0

View 22 Reviews

Danielle Shannon

Sales & Leasing Consultant

5.0

View 21 Reviews

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Latest Reviews

January 02, 2020

"You cost me time and money, and wanted to do it again!"

- mark.seawright

I ordered a set of new tires for my ‘16 Accord Coupe EX and made an appointment to have them installed. Apparently you had the wrong size of tire and couldn’t honour your commitment. Your solution was that I could spend more time and money to come back another time when you might have the correct size in stock. Either that or you could sell me more expensive tires that you had in stock. You then watched a disgruntled customer walk out the door. You had the chance to sell tires, and brakes and you blew it. You had an opportunity to show the difference you speak of and you failed. I’ll likely take both my vehicles elsewhere in future.

Employees Worked With

John Soares

1.0

November 30, 2019

"Outstanding Customer Service"

- sarahdthrasher

I rarely write reviews, but made an exception for the outstanding service I received at the Cambridge Honda Centre. I recently purchased a 2019 Honda Fit through them, and the entire process was done remotely as I am a resident of Quebec. I generally have not had positive experiences dealing with salespeople at car dealerships, but, from beginning to end, the process was a positive and seamless one at Cambridge Centre Honda. The service I received from Moe Patel was, in particular, outstanding. He consistently responded to my inquiries in a prompt, professional, and polite manner (even on weekends and evenings), and completed a lot of extra work to ensure that the inter-provincial transaction went smoothly, including the delivery of the vehicle to my door (and on time). He was always an absolute pleasure to deal with. On the financial side of things, I dealt with Tony Recine, and he too answered all of my questions and ensured that all of the documentation was completed correctly so that I could register my car in QC. The icing on the cake was a box of chocolates that was in my glove box when the car arrived. It is truly a rare experience to receive such excellent customer service these days. They really went the extra mile for me. Literally!

Employees Worked With

Tony Recine

5.0

Other Employees : Mohammed Patel

November 11, 2019

"so disappointed.. "

- LisaD

I purchased my first brand new car last year (I"m in my 50's). They did a great job in upselling me which was good for them. I was treated likely royalty! I booked my first oil change and there was also some recall thing they had to do. I showed up for my appointment and 5 hours later was able to leave with my car. I waited 5 hours .. I had no idea or I would have been dropped off. Last week I called to have my snow tires put on, I was told to come in next day for the switch over. I was in traffic for almost an hour and was told, ha, no go .. can't do it. I don't think he even apologized. He almost laughed at me and said he had 5 cars ahead of me to do, he's not doing it. I told him I was to come today, that my tires were there .. he shrugged his shoulders and smiled at me. I usually am not at a loss for words but I was.. what do you say to someone with a smirk on their face and thinking your a joke. I asked for my tires, have a really lovely young man put them in my trunk and I drove away .. I'm disappointed. I was considering trading in this car on a new SUV but unfortunately I have a really bad taste in my mouth for this dealership.

Employees Worked With

Stan Sanchez

4.0

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Photos & Amenities

Authorized Accessories Store
Authorized Parts Store
Automated Car Wash
Express Service
Quick Lube
After Hours Drop-Off
Shuttle Service
Seasonal Tire Storage
Free Car Wash with Service Appointment
Free Fluid Top-up & Tire Pressure Check with Service Appointment
Free Semi-Annual Inspections
Customer Lounge Area
Free WiFi
Free Drinks
Free Coffee
Vending Machines
Television
Cable TV
Free Loaner Cars
Pet Friendly
Pre-Approval Available on Request
Trade-In Appraisal
Free Ontario-Wide Delivery on the purchase of new Honda vehicles
Referral Rewards, when you refer a friend or family member and they purchase their vehicle here
New Owners Clinic
TechHUB, every Friday