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Sterling Honda

Hamilton, ON

2.8
49 Reviews

1495 Upper James St

Hamilton, ON

L9B 1K2

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49 Reviews of Sterling Honda

August 13, 2022

this is the absolute worst business I’ve ever been to . Terrible car buying experience . Terrible people . Terrible service . They made me feel like I was was a major inconvenience . 20 year Honda custo More

by justinreinbergs274
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Shannon
June 18, 2022

No parking spot in front of service department! !, Sterling Honda used to do A drive-through oil change before. They asked me to book an appointment and come back another time, spoke with manager to More

by mekhaelo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
IMRAN AWAN
February 14, 2022

This dealership staff told me I had to get mandatory services every other oil change for my warranty which I later found out was untrue. I told them I’m taking my car elsewhere for future services and a More

by Coreen
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Multiple employees
February 07, 2022

I recently purchased my first vehicle and had the pleasure of working with Thiago. His friendly and welcoming demeanor atop of his extensive automotive knowledge really allowed for an outstanding ove More

by J.C
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thiago
December 16, 2021

Purchased a new car from Brian. 2019 Civic Great guy. Very personable and respectful. The car needed minor service in Dec 2021 that the scheduler said would take no more than 30 min. and is considered " More

by Mr Handyman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve
December 08, 2021

I have two Honda cars a 2014 Accord and a 2019 Civic, I maintain them at Sterling Honda , the maintenance team are very professional, helpful and kind, I would like to mention Kyle in particular, every sin More

by David Qamar
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
September 21, 2021

I came in to get a new key&chip for my Honda CRV at the Sterling Honda location on Upper James in Hamilton on September 21st 2021. The dealership notified me that the key they cut would not fit the car More

by JNNFR
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Imran
June 09, 2021

Horrible customer service! The service appointment was set up and told me that i could wait until the service is completed after 2-3 hrs and no shuttle service to get me home....so i took a time off from More

by Edwin
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Female staff
January 17, 2021

I have been dealing with Sterling since 2003. This is the only dealership I have felt safe with. There has only been two times I wasn't happy with the service and they were both corrected in minutes. On More

by susanhunt101
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emiglio and Eric Bruni
January 13, 2021

I purchased my car at Image Honda and always go there for service. However, I was about to leave for a trip to Ottawa and my low tire pressure notification came on. Sterling Honda was closer so I went there. More

by aftondhana
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim , James
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