My second brand new battery died after just 10 months (first battery died after two years) and Darren the Service Manager told me to pay fully for a new replacement even the batter is under 1 year warranty.
I called Honda Canada and then two other services Markham Honda and Sisley Honda and both told me this is false statement, each Honda new battery is coming with 2 years old warranty - I knew it
Made an appointment at Markham Honda and change the battery for free
The Darren, the manager, never returned the phone after that
Never do a business again with Richmond Hill Honda Service Department - don't trust them them