Richmond Hill Honda

Bought a 2023 Honda CR-V Touring Hybrid and the new battery of the car at this dealer had failed and had to be replaced. The service report indicated an odometer reading of only 6684km, highlighting th battery of the car at this dealer had failed and had to be replaced. The service report indicated an odometer reading of only 6684km, highlighting the alarming brevity of the battery's lifespan. I am deeply concerned about the lack of quality assurance and testing conducted before the vehicle was dispatched to the dealership. Such premature battery failure not only inconvenienced me as I could not startup the car at all to drive to work but also undermines my confidence in the reliability of Honda vehicles. More

This is the second time I have purchased a car at Richmond Hill Honda dealership. My first experience was in 2017 which was excellent, so I came back for my new car once again. I am very pleased with Richmond Hill Honda dealership. My first experience was in 2017 which was excellent, so I came back for my new car once again. I am very pleased with the buying process at Richmond Hill Honda. Mr Amir Farhoudi -the salesperson- was extremely helpful throughout the process. I highly recommend this dealership as well as Mr Amir Farhoudi for anyonr who is looking for a Honda vehicle. Thank you once again for your great customer service. More

Aaron was able to help me reset my audio and navigation system today for no charge and I'm very grateful. He was very knowledgeable, polite, and helpful. I am now able to use the Sirius/XM radio, navigatio system today for no charge and I'm very grateful. He was very knowledgeable, polite, and helpful. I am now able to use the Sirius/XM radio, navigation, and other features. More

Kim was very helpful and friendly. She was very attentive to our preferences and helped find the best deal possible on a new lease. She was very attentive to our preferences and helped find the best deal possible on a new lease. More

Very nice and friendly management, and lots of cars available.. also with amazing deals and good prices. available.. also with amazing deals and good prices. More

I went to buy my first dream car at Richmond hill Honda and approached to sales consultant Kim Tan. She is providing excellent customer service and try all her best to get my dream car with in my budget. and approached to sales consultant Kim Tan. She is providing excellent customer service and try all her best to get my dream car with in my budget. I recommend all who ever wants to buy a Honda car doesn’t matter where they live please go to Richmond hill Honda and consult with them. Thank you More

When we needed a car again, there was no question on my mind where to go to first. And came as no surprise, we made the right decision. We had a pleasure working with Lewis Mui and Kim Tin again. This duo mind where to go to first. And came as no surprise, we made the right decision. We had a pleasure working with Lewis Mui and Kim Tin again. This duo is phenomenal. Lewis listened to my needs, provided suggestions so I can make the best decision. Zero pressure! Kim made sure the paperwork before and on the day of a pick was smooth and prompt as it can be. Overall, my family is very pleased with the purchase and I look forward to coming back for another car and definitely doing that with Lewis and Kim. More

George helped me find my dream car , negotiated great with me and helped me with the best price for my car I couldn’t have asked for Better customer service !!! with me and helped me with the best price for my car I couldn’t have asked for Better customer service !!! More

Dishonest, cheap, disappointing! Go to a different branch or be cautious of the vehicle you purchase. Pretty annoyed with this dealership. I just purchased my first car from this location. I bought a used or be cautious of the vehicle you purchase. Pretty annoyed with this dealership. I just purchased my first car from this location. I bought a used 2018 Honda Civic LX. In the ad there were stains on the seats and when my dad had asked about them, they said that the stains were removed. When we went to view the car there were no stains and the car looked brand new; however, after a day of actually having the car, the stains reappeared on the seats. So whatever they used to "remove the stains" only masked the actual stains long enough for them to stay hidden. I had to wire the money to them as they do not take certified cheques so that cost me $45. They covered $30 of it due to the inconvenience and when I picked up my vehicle they gave me a half tank of gas rather than filling it. They likely didn't spend the extra money to fill it since they covered some of the wire transfer. More

The sales representative Kim is amazing! She understands what car I am looking for, and provide the best advice to me. Of course, best deal as well. Thanks! what car I am looking for, and provide the best advice to me. Of course, best deal as well. Thanks! More