Richmond Hill Honda

We went in to this dealership to check out an used Honda CR-V. The sale man was being rude to us throughout this visit, except the test drive part. I don't remember his name tho. It was the worst customer service I had in car dealerships, that I would never go back again! The sales guy wasn't really trying to help at all. When I looked at him, it looked like the words "I don't care" written on his face.

My second brand new battery died after just 10 months (first battery died after two years) and Darren the Service Manager told me to pay fully for a new replacement even the batter is under 1 year warranty. I called Honda Canada and then two other services Markham Honda and Sisley Honda and both told me this is false statement, each Honda new battery is coming with 2 years old warranty - I knew it Made an appointment at Markham Honda and change the battery for free The Darren, the manager, never returned the phone after that Never do a business again with Richmond Hill Honda Service Department - don't trust them them

Was sold a one owner Honda that had an engine crack that was never disclosed. Surely they knew as it I have discovered it a known issue with the Hondas and they have warranties for them - which is also expired for this car which was also never disclosed to us. I would not recommend purchasing any vehicle from this seller.

Purchased a 2020 Honda HRV form the dealership had a good experience dealing with Amanda who made the experience easy and provided excellent customer service. Keep up the good job!!!

I've recently leased a new Honda Civic and had the privilege of working with Victor throughout the process. He was incredibly informative and has a wealth of knowledge when it comes to vehicles. His suggestions were spot on with what I was looking for and I did not feel pressured at any moment. He was able to expedite the process and have me driving my new car in less than 3 days! Not only would I recommend Victor to others, but I believe he has just turned me into a "Honda Guy". Thanks Victor!

Just got our new CR-V (AWD - white) as our family from Richmond Hill Honda a couple weeks ago. Kim Tin has been very diligent in handling all required paper work and looking after all our needs. She even helped set up the bluetooth connection for my father because he's not an English speaker (doesn't know English at all). Kim paid extra attention in my parents needs and willing to solved my parents problem out. We'd definitely recommend Richmond Hill Honda to our friends.

Sina(sales person) and his team were outstanding from the start to the end, they made buying a new vehicle the best experience I have had in a long time. Their professionalism is one that I have not experienced before. I would highly recommend Honda RichmondHill to anyone who is looking at purchasing a new vehicle.

We had a great experience in our first leasing of a new car at Richmond Hill Honda. We were lucky to be served by leasing specialist Gino Shin. His professional knowledge helped us to make best decisions for our new car. Gino is also extremely friendly and helpful. It was a happy experience. Thank you again Gino. I sincerely hope my favorable purchase experience will continue into the service of my car within the lease period that follows :)

This is our first puchase experience at Richmond Hill Honda: Gino has been very diligent in handling all required paperwork and looking after our needs. His product knowledgeability & professionalism is highly valued. Our new SUV is in impeccable condition upon delivery. Keep up the good work, Gino 😇😊😎 - Tiffany & Cheryl.

Recently lease a Honda CR-V from Lucy Quan who was very knowledgeable about Honda products, patient and not pushy. I'd definitely recommend my friends to seek her for purchases. The finance/warranty person was also friendly and nice. Thank you Lucy !