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My parents came in Moncton to shop for a car. Was... - Celine17richard
My parents came in Moncton to shop for a car. Was snooping around the cars NO ONE ever came at us for help. So I went inside talk to a guy. Came outside and as soon as I said I was looking for a used car he went back inside. I WENT BACK inside and there was a guy doing absolutely nothing. I ask him if i could have some info on a car and he respond to me THERE IS NO TEST DRIVE NOW ITS TOO LATE. I didn’t needed a test drive since i owned the same car. We still went to his desk. I told him my parents was not from the area, are not the best in english and need the car by tomorrow. He said well i do not work tomorrow can you come friday. I was like no like I said we need the car tomorrow. He still made us an appointment we didn’t even want. I contacted the support chat in the evening and ask to change my appointment for the next day and I needed someone who speaks french. A guy repond super quickly and made us an appointment at 10 in the morning. Went there at 9:50. Told the receptionist i had and appointment with that guy and she gave me a weird look. She went in the back and came back to tell me he is overbooked and cant see us today BUT the guy who wasn’t supose to be working was there!!! I said i SPECIFICALLY ASK for someone in french and she didn’t know what to do. The guy who wasn’t supose to be there came to us and told me “I just came into work just for you guys”. That guy was actually at his desk with 2 other clients…. It was super awkward since we didn’t needed his work since my parents don’t understand a word from him… Finally the receptionist found us someone french. All the time after we felt super bad for the other employee. We left there with a beautiful HRV. Our seller was amazing and finance guy super experienced. But our service prior to that was xxxx.
Voiture usagé avec un bas kilométrage - Amitour
Très belle expérience à la service clientèle et excellente voiture et un bas kilométrage. C'est une excellente voiture avec un personnel très gentil, très compétent et très efficace
Amazing service - joshran
Sutherland's Service centre is why I buy Hondas. Brenda is straight up and honest about what really needs to be done. She's saved me a lot of money over the years.
Best used car online - sylvie perreault
Pictures were clear, just as I expected, not exactly what I saw at other dealers, no hidden defaults, clean and perfect car. Service is also excellent! staff is friendly and they just take care of their clients
Unless you are buying a new vehicle do not expect good... - mikef4235
Unless you are buying a new vehicle do not expect good customer service if any service to be honest. The general manager Dave refused to sell me the car that I have listed and said I was making him angry. He is beyond unprofessional and should not be a general manager of anything. He is lazy and did not want to even look at the car to verify it was the correct car as listed. They argued with me as it is not listed on “there” website yet it is on Steeles who they are owned by. Bunch of crooks who are useless. Go else where and save yourself a headache.
Awesome customer service and very happy with my new car.... - nathalie
Awesome customer service and very happy with my new car. I highly recommend Ted Carroll. The transaction went smoothly and he took the time to explain all the car features! I will definitely buy again from him and I recommend this dealership. I shopped across the province and Ted gave me the best deal right away!
Excellent service, very friendly. - Veronicacar
Had service done a few weeks ago. Service department was very professional and friendly; great big thank-you to the service manager, Nick and his staff. Nick went out of his way to make sure I was satisfied with the service done.Have been driving for few weeks; absolutely no problem.