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Fun in my 2019 Rally Red Civic! - ssmwells
I found Khao to be friendly, obliging, thoughtful, attentive, helpful, and patient. I am grateful for his multifaceted support including his suggestion that the service centre switch my used summer tires in storage and put them on my trade-in. Thank you, Khao.
Top Reviewed Specialists At This Dealership
Got us what we wanted - taharpur
I researched the vehicle I wanted prior to coming to Wood Wheaton. I knew exactly what I wanted and the dealership delivered. They were friendly, courteous, and accommodating.
Diligent search and professional process. - Bill Nike
Having set very specific requirements (price, specification, finish level, low mileage, safety and reliability) in looking for a used vehicle and, after diligent searching over some weeks, Brandon (Sales) located a vehicle that ticked off most all the boxes! With prior approval, we test drove the vehicle over a 200km round trip resulting in some questions concerning tire wear and brake pads status. CR Honda agreed to reassess the prior 3rd party safety check, resulting in full remediation and compliance. In this regard both the sales and service personnel demonstrated adherence to 'best practice and professional service'. A 10/10 score by any account.
Registration of the vehicle and the transaction of payment and administrative paperwork, was likewise expedited with courtesy, speed, and a satisfactory outcome.
Based on this (and former) dealings with CR Honda, I have no reservation in commending their services.
A very happy customer!
Amazing Sales Experience - Happy, BJ13
My purchase of a new Honda HR-V was such a joy. The friendly and no-pressure experience was refreshing and easy. Spencer Nevin at Campus Honda Victoria was incredibly helpful and informative. He continues to be very helpful since my purchase, answering my questions with patience and helpful suggestions/information. I would recommend this dealership and Spencer to everyone.
excellent - Vancouver area buyer
We bought a 2015 Civic, working with Dustin and Paul. They were helpful, easy to work with, and not pushy at all. When a couple concerns arose, they generously addressed the issues. Great value here--well worth the drive from Vancouver.
Great service. Mike is a great sales rep! He found me the... - Cb
Great service. Mike is a great sales rep! He found me the car I wanted at the agreed upon price without the high pressure! Very pleased!
We had a very good experience in dealing with Carter... - Jeff
We had a very good experience in dealing with Carter Honda. Daren and the entire sales crew made the purchase of our new Honda Fit EX-L almost effortless.
Excellent Service - THANKS MICHAEL! - cyberchic77
This is my second visit to Jonker for annual winterizing and check-up. I received excellent, thorough service as I did last time, and I love that my CRV had been vaccuumed and washed when I went to pick it up, soooooo clean!!! Service costs were very reasonable. THANKS again for everything! They were able to find and repair a leak in my tire (3 visits to a tire shop did not reveal the location of this slow leak, turned out to be the valve stem itself). Michael kept me up to date, and went over other repairs that will be needed shortly.
not Great! - mwb1948
Took my car in for some transmission inspection,while the car was sitting in the indoor service bay,and i was talking to the tech about the car ,a stanger to me and the staff walked in drove off with my car, it was later recovered???????
ABOVE AND BEYOND! - Tracy
I went in looking for a 2019 Civic and drove off with a 2020!....... Hales and Dylan went above and beyind to get me the exact car i was wanting! Fast, smooth personable service!.......Highly recommended!!!
Things have changed for the worst... - Trinty
Well 2 years later and oh how things change!
Went in to get my car fixed...and it was suggested I trade my car in for a never model.
Sad to report Jason, the manager at the time I bought my 1st car, was gone. Apparently all the customer service went with him.
Finance dept was the WORST! The one girl actually kept yawning on the phone while talking to me! Zero follow up... and no return call from the manager, with whom I had delt with. Guess they have turned into same as all the others! And I’m figuring they don’t need my business! All the referrals I used to send their way...no more!
The best vehicle buying experience ever! - Martin Prior
Tonight I bought a beautiful pre owned Toyota Tacoma from Harmony.
Henry is the man! Friendly, honest and very helpful. He was able to put me into the truck of my dreams and it was the best vehicle buying experience of my life. I have bought several cars and trucks in my day. I recommend Harmony Honda to anyone looking for a new or preowned vehicle. I literally felt like family right from the start. Very special shout out to Kevin in finance and Lindsay in Insurance.
Very professional but somehow they made this experience very warm and fuzzy.
Excellent Customer Service - Crystal
Thank-you Brandon Chand for helping me find the perfect car for me. Not only was he extremely genuine and a gentleman, but also a true professional. His approach is quite relaxed and there was no pressure from him at all. He listened to my needs and did not try to waste my time by putting me into something I did not want.
I would also like to Thank Nick Chenery for making sure my overall experience was pleasant and that I was satisfied. I highly recommend Honda Way and when the time comes, I will go back to Honda for my next car.
Excellent Service - Sniper
Tyson Swchwarz- assistant service manager gave me an overall customer satisfaction. He treated me me and my family as their own customer when my Honda Odyssey i bought in Burnaby BC had mechanical problem because of an accident. I will definitely recommend Tyson to every people who needs an excellent service for their vehicle. He’s very helpful and professional and I’m so happy he’s the guy working that day. Thank you Tyson!
Friendly and professional - Tim Canada
Bought my new Honda CRV in for a replacement of my side window signal. Treated well by all. Joe Driver was my service advisor. No complaints for my first visit as repair still under warranty and they are all trained to deal professionally with customers. I will continue to deal with them in the future and see.
Honda Service - Robin
Tommy has been of great help whenever I needed to service my vehicles, either it be looking up parts or guiding me in the best possible direction, I recommend this dealership for any of your Honda needs.
Great dealership Great customer service, Ron v.W. - Ron v.W.
Bad experience again at Nanaimo Honda. Well worth the drive to Discovery Honda to get treated with Respect by the sales manager and his crew.
Bought a used 2015 car from Kingsway Honda pre-owned and... - klai
Bought a used 2015 car from Kingsway Honda pre-owned and the service was amazing. Pierre was helpful and made the experience very straightforward. Recommended.
Worst customer service - Abhishek Raushan
Worst finance department, worst customer service. They’re only good to you when they’re making some profit out of you.. opportunistic people work there
Excellent Service Advisors, Tony MA & Norman Joe - PERRI
These 2 Vancouver Honda Service Advisors (Tony MA & Norman Joe) were very helpful on June 22, 2019 & provided excellent service to a 2017 Honda CRV Touring client. They were clear, concise, communicated well and answered all questions so the client understood the items bei g serviced. Having bought 4 new Hondas in the last 4 years, these 2 advisors have provided excellent & helpful service guidance. These 2 advisors at Vancouver Honda always provide exemplary unmatched customer service. My name is Mr. T Perri and would like the ownership & management team to recognize these service advisors. Thank you so much Tony & Norman for your exceptional service!!! Regards, Mr. T. Perri - Vancouver, BC.
Worst car services need customer to point out the failure - Basilisk
Suggested unnecessary service which I have to paid and was not relevant to resolve my car's mechanical issue. Had to bring my car in and actually point out where the problem is and let them performed another service which got lucky covered with the additional extend warranty that I purchased when I leased the car.
I will not recommend doing car service here at all. It was expensive and did not receive the same value of the money. However, they do provide the curtsy car which maybe other car service company did not have.
I will list what I experienced from this store
1. OEM windshield wiper will always break down which make uncomfortable sound and service agent said we need to replace it every 3-4 months (Bosch third party windshield wiper was still working since 2017)
2. Replaced light bulb without telling customer and want to charge the fee
3. Auto rain sensing from Honda is not that precise, service agent suggested me to buy BMW instead. (The auto rain sensing on Honda civic has a known issue that the system need to do some collaboration test, but apparently service agent did not know that)
4. Recommend the auto service that I have to pay by myself which is not mandatory but also did not fix the issue I had on my car.
5. Suggested wheel alignment to fix the defected tie rod? I learned a lot more about the car from this lesson.
Thank you OpenRoad Honda.
Really horrible service - Boey073317$
We ordered a brand new vehicle one and half months ago, and then they told me we can get the vehicle around July or Aug! Today, the salesman(Paul) called me about they want us to used BRAND NEW VEHICLE PRICE to buy another DISPLAY CAR which had already 200KM or they are going to order the vehicle for us today. So the delivery would be delayed one more month! Plus, he was not trying to help for solving the problem, just keep pushing us to agree all the change! We already told them at the beginning about we have to use the vehicle at the end of Aug! They don’t even let us know the delay until we ask them again.
Stay away from them!!! - Dcostas7
I tried to buy a vehicle from these guys - dealt with John the sales advisor and he was very patient. I initially had decided on the 2019 Honda Pilot EX-L Navi but then my wife wanted the Touring as we felt we wanted the RES for the kids.
I put a deposit down for $1000 and when I went back today and renegotiated for the Touring ( earlier I was happy they asked me for my registration papers and John had called me and told me that I would get about $3500+tax for my 2006 Honda Odyssey.
However, when I went back a few days later to work out a deal for the Touring .... the sales manager wouldn’t accept it saying the doors were not working , too many after market parts etc and that NO Honda dealer would accept my trade. He asked me to sell it privately and I left there disappointed!
I left there and went to Jonker Honda and the sales manager there Elia who has been in the business for 35years drove my vehicle pointed out the issues and gave me $4k for my trade and $2k off the MSRP for a 2019 Honda Pilot Touring 7p which was very fair and close to the number I was willing to pay!
Thank you service Advisor Dan Pollard - Dl
My car needed a service and Dan managed to get me a service in one day as I had the opportunity to go on a road trip and my car was overdue for a service. Much appreciated_ big thank you??
High End Customer Service Fell Short of the Best Deal - Don Erichsen
My daughter totalled her 2012 Honda Civic and need a replacement. She was bound and determined to get another Honda and was a motivated buyer. We visited Spring Honda and met with Jason Spring. Jason was very knowledgable and helpful. He spent time getting to know my daughters wants and needs. The dealership and the people who work there were warm and friendly, we never felt pressured to make a move. In the end, however, Spring Honda was unable to win my daughter's business as they were not willing to compete with Alpine Toyota where my daughter was able to buy a new 2017 Corolla for the same term and payment as Spring Honda was offering a used Civic with 40,000 km.
My daughter was disappointed she could not get the Honda she wanted, but is extremely happy with the deal that she could make!
If you are looking for a Honda, Spring Honda is a great place to shop and I would highly recommend them for your Honda needs!
Thanks toJason and Corey for doing the best they could to win our business!!
In British Columbia
Bannister Honda Service & Car Sales
Financial Services Manager
Wood Wheaton Honda
General Sales Manager