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Destination Honda Burnaby

Burnaby, BC

4.2
75 Reviews

4278 Lougheed Highway

Burnaby, BC

V5C 3Y5

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75 Reviews of Destination Honda Burnaby

July 23, 2024

Always well informed & helpful. Our 1999 Honda is still going great. Have had 4 Honda's & would not buy any other make. More

by linora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ting
Jul 23, 2024 -

Destination Honda Burnaby responded

Thank you for the kind words. We're pleased to hear of the great experience with Honda ownership and wish you many more miles of worry-free driving. If you ever need anything, we're here to help.

July 11, 2024

Worst customer service ever! I called them to inquire about oil change service, and the customer representative's attitude was so poor and unhelpful. I made the same inquiry at t More

by cee_402
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Ting
Jul 12, 2024 -

Destination Honda Burnaby responded

I’m truly sorry to hear about your experience. We aim to provide a best-in-class customer experience, and it’s disappointing to learn we didn’t meet your expectations. Please email us at dhbcustomercare@destinationauto.ca with more details so we can address this issue and look into this further. Thank you for your feedback.

May 18, 2024

The service representative, Chanella, was very friendly and professional. Highly recommend getting your car serviced at Destination Honda Burnaby. Gary W. More

by g_wongg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ting
May 21, 2024 -

Destination Honda Burnaby responded

Thanks for the kind words Gary!

May 07, 2024

Without a doubt the BEST experience we have ever had purchasing a vehicle! My husband and I recently purchased a Honda Passport from Destination Honda (this past month) and I would highly recommend to More

by Alanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Zhao, Jeremy Ngyuen, Sandra Wang
May 07, 2024 -

Destination Honda Burnaby responded

Wow, what a glowing review! It truly warms our hearts to hear about your experience with us. We're delighted that Andy, Sandra, Jeremy, and the rest of our team made your car-buying journey so memorable and enjoyable. Your kind words mean the world to us, and we're thrilled to have earned your trust and loyalty. We can't wait to continue providing you with top-notch service throughout your ownership experience. Thank you for choosing Destination Honda, and here's to many happy miles ahead!

April 09, 2024

Great sales experience! ! Ron Poor could not have been more helpful!! I highly recommend Ron and the dealership!! Bought my new 2016 CRV!! More

by Mbrendalea
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Poor
Apr 09, 2024 -

Destination Honda Burnaby responded

Thanks for taking the time to leave this review. Congrats on your CR-V and happy driving!

December 27, 2023

Great sales and service experiences over the years. I have purchased a few vehicles and always return for great service. One minor hiccup/misunderstanding recently but Brian Calbury addressed this imme More

by Rockvancouver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ting
Dec 27, 2023 -

Destination Honda Burnaby responded

Thanks for taking the time to leave this great review. Our commitment towards a best-in-class experience is one of the things that make up the Destination Difference. We're glad your experience reflected this and look forward to seeing you in the future. Happy Holidays!

November 15, 2023

A very positive experience with Jack and Jeremy. when I purchased my Toyota Rav4 Hybrid . More

by davesharonharvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack and Jeremy
Nov 15, 2023 -

Destination Honda Burnaby responded

Thank you for the kind review. Happy driving!

October 14, 2023

I recommend Destination Honda in Burnaby, great service, awesome staff. I service my vehicle there, they are reliable, friendly, my vehicle always comes back washed and vacuumed. Thanks More

by deuce23
Recommend Dealer
Yes
Employees Worked With
Mark Ting
Oct 16, 2023 -

Destination Honda Burnaby responded

Thanks for taking the time to leave this kind review!

September 04, 2023

Recently had service here. Brandon has made this experience both an efficient and pleasant one. He explained what needs to be done clearly both the phone and messages with pho More

by Freesia
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Sep 05, 2023 -

Destination Honda Burnaby responded

Freesia, thank you for choosing Destination Honda Burnaby for your car service needs. We're delighted to hear that Brandon Lee provided you with efficient and informative service. We understand that maintenance costs can add up, but we're here to ensure you get the best value for your investment with Honda trained technicians and genuine parts. Your satisfaction is our priority, and we're glad to have earned your trust. If you ever have any questions or need further assistance, don't hesitate to reach out. Safe and smooth driving!

August 26, 2023

Jason helped us purchase a Camry recently and was phenomenal!!! He went above and beyond every step of the way and was incredibly easy to deal with. We were impressed by his knowledge and kindness an More

by Par
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 29, 2023 -

Destination Honda Burnaby responded

Thanks for the kind words! We appreciate you taking the time to leave this review and your recommendation. If you have any questions, don't hesitate to get in touch with us.

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