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Destination Honda Burnaby
Burnaby, BC
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75 Reviews of Destination Honda Burnaby
Worst customer service ever! I called them to inquire about oil change service, and the customer representative's attitude was so poor and unhelpful. I made the same inquiry at t I called them to inquire about oil change service, and the customer representative's attitude was so poor and unhelpful. I made the same inquiry at the OpenRoad Honda Burnaby branch, and the customer representative there was extremely helpful and offered to look up information using different methods. What a huge difference in customer service! Would never be back for anything. More
The service representative, Chanella, was very friendly and professional. Highly recommend getting your car serviced at Destination Honda Burnaby. Gary W. and professional. Highly recommend getting your car serviced at Destination Honda Burnaby. Gary W. More
Without a doubt the BEST experience we have ever had purchasing a vehicle! My husband and I recently purchased a Honda Passport from Destination Honda (this past month) and I would highly recommend to purchasing a vehicle! My husband and I recently purchased a Honda Passport from Destination Honda (this past month) and I would highly recommend to anyone looking for a new Honda (or vehicle) to visit them. From the moment we arrived to view the car we had seen on-line their reception was prompt and connected us with Andy Zhao (sales) who helped us with a friendly, professional approach.. asking us about our needs, answered our questions and gave us advise/suggestions. We felt he valued us as customers, did not use high pressure and this (along with loving the vehicle we selected) made us not only want to purchase but have an ongoing relationship with Destination Honda. Andy was terrific - and a pleasure to do business with. The supporting staff - Sandra/Jeremy (financial managers) who helped with all the final paperwork - were also friendly, professional and very efficient. They also embraced that "relationship" mindset and we left feeling great about our buying decision. I am sure there are others that supported the deal that we didn't meet - but overall it was a wonderful experience. The staff and management care about their clients and strive to give optimal service. Look forward to a continued service relationship with Destination Honda. :) More
Great sales experience! ! Ron Poor could not have been more helpful!! I highly recommend Ron and the dealership!! Bought my new 2016 CRV!! ! Ron Poor could not have been more helpful!! I highly recommend Ron and the dealership!! Bought my new 2016 CRV!! More
Great sales and service experiences over the years. I have purchased a few vehicles and always return for great service. One minor hiccup/misunderstanding recently but Brian Calbury addressed this imme I have purchased a few vehicles and always return for great service. One minor hiccup/misunderstanding recently but Brian Calbury addressed this immediately and with full satisfaction. Great to see staff take customer experience so seriously More
I recommend Destination Honda in Burnaby, great service, awesome staff. I service my vehicle there, they are reliable, friendly, my vehicle always comes back washed and vacuumed. Thanks awesome staff. I service my vehicle there, they are reliable, friendly, my vehicle always comes back washed and vacuumed. Thanks More
Recently had service here. Brandon has made this experience both an efficient and pleasant one. He explained what needs to be done clearly both the phone and messages with pho Brandon has made this experience both an efficient and pleasant one. He explained what needs to be done clearly both the phone and messages with photos. His explanations are clear and I am able to make well informed decision based on it. It’s a pricey maintenance, but that’s not his fault. 😂 Uber came pick up drop off quickly… no time wasted. Thank you Brandon for your help. More
Jason helped us purchase a Camry recently and was phenomenal!!! He went above and beyond every step of the way and was incredibly easy to deal with. We were impressed by his knowledge and kindness an phenomenal!!! He went above and beyond every step of the way and was incredibly easy to deal with. We were impressed by his knowledge and kindness and would recommend him to anyone. More