"Poor communication / problem resolution"
Initially I was very happy with the dealership. However, as the months have carried on, contact from employees and resolutions of my issues have not been taken care of. My wife and I are rather disappointed with how things turned out considering how great tings started. The only area I have been totally satisfied with is the service I received from the advisers in the service department.
"Friendly and Professional"
Doug's always there to ensure my car is well-looked after. He is professional and friendly always, and does his best to ensure i only pay for what I need. Need more advisors like him for sure!
Nothing but respect for Adam and his entire crew at MapleRidge VW
Adam handled my situation of getting me into a vehicle
Adam was very friendly and made you feel good about purchasing and made sure you were 100% happy walking out of there
The minute I drove off the lot with my car was words you can’t explain
These guys and how they handle customer service is extraordinary amazing
Good job guys and keep up the good work