"Does anyone actually like the purchasing part of buying a..."
- Brian C
Does anyone actually like the purchasing part of buying a new vehicle? Today we did, - thanks Omar. With a calm, relaxed, no pressure personality and a complete knowledge of the car we bought, - thanks for dumbing down the car’s tech stuff Omar, he made the transaction from start to finish extremely enjoyable.
"Our car had a set of unusual problems to be solved. Doug..."
- richard green
Our car had a set of unusual problems to be solved. Doug did a great job. We were given a loner for weeks. Thanks Doug
"Todays Service July 2/20"
- Mel Klein
Upon arriving guys like Adam and Robert are always there to say hi with a friendly smile. Today I brought my 2016 VW Touareg in for service, Doug as always was there to greet and look after me. He is a friendly and very professional guy behind the counter and not afraid to suggest things that should to be done to your car. These are very different times with the C-19 pandemic and he reminded me to do the hand sanitizing thing to protect myself. He said my car would be ready at 12:00 and it was. He also had my car washed and vacuumed for me even though they were short staffed. Doug made it happen and the guys did a great job which I appreciated so much as it was very dirty. I will always go back to this dealership as they treat you with respect no matter if you are buying a car there or just in for service.
Thank so much.
"Above and Beyond"
Owner Lorne Ross and Doug Dacosta in the service department exceeded our expectations on a recent transmission and engine repair on our 2006 Beetle. Amazingly generous; we felt treated like family. Thank you so much.
"I have my Beetle get service yesterday 6 Dec.2019 At Maple R"
- Larry W
Doug DaCosta, A very nice guy serviced me with high professional, very satisfied Q Curry has helped me with professional too, thanks their sincerely help.
"The best service for you and your vehicle. It’s a great..."
- Char h
Chris, Doug and the service dept have earned my trust and loyalty over the years- give them the chance to earn yours and you won’t regret it. The Maple ridge VW service team does an awesome job- no nonsense, competitive rates, on time, and you get a clean car back. What makes them different (and worth the 50minute drive for me!!!!) is the service. I have tried dealerships closer to home and man did I regret that decision. You will not be treated better than here. They treat you like a person, not a bill #- they work hard to earn your business with every interaction and frankly it is impressive. A big thanks to Chris and his team, particularly Doug, for years of exceptional service and many more to come! Even if it means driving out to MR!
Other Employees Tagged:
"I have purchased 2 new vehicles from this dealership!..."
- Char h
I have purchased 2 new vehicles from this dealership! Buying a car is stressful but Blake has been amazing to work with! I highly recommend seeing him. From the get go he listened to me and ensured I was comfortable with the purchase every step of the way- he still answers my tech questions! Blake is honest, Fair, reliable, and is supported by a great team that ensured everything was done right from start to finish. The few hiccups we had were dealt with professionally and immediately. *Bonus- the service department here is the best! I drive in from White Rock just to see them.
Other Employees Tagged:
"Really great service .... Lorentz and Rob are super..."
- Prabh dhaliwal
Really great service .... Lorentz and Rob are super helpful. Will help u to get the car u want in very moderate price. The deals they provide is really great too
"Jaz was awesome. He got me exactly the car I wanted and..."
Jaz was awesome. He got me exactly the car I wanted and his level of service was unrivalled. I highly recommend his to anyone in the market for a vehicle.
"Amazing Customer Service! Best in class! Should be 6 stars!"
- John Rempel
I can’t say enough great things about Kyle. Very friendly, never pushy in any way, very knowledgeable about all aspects of VWs, returns all calls promptly and always there for you. I would and have already recommended 3 of my friends to go to Kyle when they’re ready to have a great experience at purchasing a new or pre-owned vehicle. I look forward to a long and happy relationship and all the good folks at Maple Ridge Volkswagen! Love my GTI!!