Nothing but respect for Adam and his entire crew at MapleRidge VW
Adam handled my situation of getting me into a vehicle
Adam was very friendly and made you feel good about purchasing and made sure you were 100% happy walking out of there
The minute I drove off the lot with my car was words you can’t explain
These guys and how they handle customer service is extraordinary amazing
Good job guys and keep up the good work
"Amazing Effort and Service"
I cannot say enough good things about the salesmen and staff that I interacted with while purchasing my new 2019 Jetta at Maple Ridge Volkswagen. It being the first time I've ever purchased a car, I was quite nervous about the whole process, and their honesty and calm demeanor quickly erased any sense of anxiety I was having. They listened to all of my questions, concerns, and requests, and always came back with thorough and genuine answers. The amount of effort they put into getting me exactly what I wanted was incredible, and only added to my excitement when my car pulled up in front of the dealership. Lorne and Blake took every chance they could to make me feel comfortable with the vehicle I chose, and there was absolutely no pressuring whats so ever. I would seriously recommend them to anyone who is looking for the rare instance of buying a car from genuinely nice guys.
"Poor Customer Service "
Both Rob, the Sales Manager and Lorne, the GM, have failed to complete the dealer prep they charged me for on my 2019 Beetle. I have returned 3 times to have it completed as well as spoken to VW Canada, they have informed them they would deal with the outstanding issue, but it has been since last Wednesday and they have not contacted me.
Find another dealer...
Update: spoke with Adam, as they requested I call, they have declined to stand up to their portion of the sales contract I signed.
Find another dealer and do not trust they will fulfill the contract you sign.
"Good Experience "
It is always a pleasure dealing with Lorne and his team. They make buying a car easy and a good experience. Highly recommend this dealership
"Great people, great service!"
This is my second purchase from this dealership and I cant recommend them enough, they really went all out and I couldn't be happier!
"Noah's knowledge makes buying a car a pleasure."
Searching the web for a new car..... I get sick and tired and I decide to go back to a Jetta. After all the old 2010 Jetta we had never gave us an once of grief. Get on our local VW dealers site and find a beautiful 2016 Jetta. Heated seats which the wife said was a must. Back up camera which I said was a must after she got hit backing out of a parking spot, and we think its priced right so we send a message and get a prompt call back from Noah. We made an appointment to come in and by the car and I said I didn't want an all day experience and would appreciate a streamline approach.
Went in yesterday and there was Noah. Strapping good looking young man waiting for us, Car got pulled up, we did a walk around. Noah had extensive product knowledge and obviously loves cars. He quickly and without effort walked us through the features of the 2016 Jetta. We jumped in and off we went for a ride. Back to the dealership in 10 min. Half hour later the deal was done.
Want a no nonsense, no haggle deal then come see Noah, you won't be disappointed.
"Does not honor warranty"
- Skeena 2
I bought a 2015 tiguan for my daughter.Took it for a test drive car was great,drove excellent,overall condition great.Bought the vehicle,addedd extra winter tires and rims which they installed in a timely matter for my long trek back to the north coast.After about an hour of driving I noticed a round crack in the touch screen display which I did not notice upon purchase.The crack is very hard to see and there is one button on the touch screen that does not work.I called back my salesman Blake Morrow and told him,he said no problem since the vehicle still has warranty I can take to Hub City motors in p.g for repair.I was happy with this until I took it in for the repair,Hub City said no coverage so I called Blake he said no issue I will contact them.Well three weeks later,multiple emails,calls to managers my daughters car is still not fixed.No reply back from latest emails or message left for general manager.Initial buying experience was very good,but they don't honor there warranty as promised.
- Mike the man
Mr. Dino is the man that you can depend and trust you have to go and meet him if you ever try to look for a car /truck/suv
This dealer is the best in lower mainland
"Blake was so helpful and got everything I want!"
I’ve only ever got my cars from Volkswagen maple ridge and I wouldn’t go anywhere else. I highly recommend them! Blake was so helpful and patient!
THE TEAM HERE IS VERY KNOWLEDGEABLE AND HAPPY TO ANSWER ANY QUESTIONS ABOUT THEIR VEHICLES. I HAVE BEEN DEALING WITH THIS LOCATION FOR OVER 12 YEARS NOW AND WILL BE AGAIN IN THE FUTURE. THANKS ADAM WALKER!