Penticton Honda

Kirk answered all my questions, and was quick to get many any info i requested. I would highly recommend Kirk for your next Honda purchase!

I had the pleasure of dealing with John Mitten at Penticton Honda when I recently purchased my vehicle. He was very knowledgeable and professional while maintaining a friendly attitude. He went the extra mile to answer my questions and I truly appreciate all his help.

Tommy has been of great help whenever I needed to service my vehicles, either it be looking up parts or guiding me in the best possible direction, I recommend this dealership for any of your Honda needs.

The guys are good. I have some minor complaints but they fixed them with no fuss. The warranty work schedule is rediculesly expensive and uneccarry I think but this has nothing to do with the dealership. Salesman I deal with rocks

Sold with a dead battery that wouldnt hold a charge left us stranded at KGH at night within a couple of weeks of purchase, that meant no power steering and not drivable - was told take it to the garage and they would address it - well they did that by refusing to pay the $300 bill. Resolved Elias called,apologised and has agreed to cover charges. You buy from a dealer as you expect a little backup! We feel a lot more positive about our experience now. Thank you Penticton Honda

Treated good and fair. Work done in a timely manner. Lounge area to wait in and neat lobby display of car. Overall pretty decent ecperience.

I had my wife take our CRV into Honda to get the AC diagnosed for not functioning, they came back and gave her a quote for over $1,300.00, they said the clutch needed to be replaced and the system would have to be recharged, parts and labour ++++. We were then trying to decide to trade it in our get repaired, I didn't quite understand why it needed all that was suggested, maybe they had to remove the compressor so they would have to evacuate the system then charge it up after replacing the clutch. I have changed many AC clutches and never had to remove the compressor to do such a task. I decided to get a second opinion and found a local shop, booked an appointment, they diognosed the system and a grand total of $67.00 later they replaced the clutch relay and system is working as it should. My beef is you take your vehicle to the dealer as they should be the experts for their product and they are not in this case, or they are taking advantage of a woman who does not know any better and would pay that price In short they have lost my trust, as the ols saying goes you get good service you tell a few friends, you get poor service or ripped of YOU TELL EVERYONE. The shop that did the correct diognose said they had a customer that had a quote from Penticton Honda for over $1,000.00 to fix their AC and it was fixed for much much less, obviously not the first time Honda has done this. I will not be able to give a star rating because there is no negative stars

I found the parts and service department -Tommy Leung in particular to have amazing knowledge and customer service. He was enthusiastic about helping me when I was a frazzled mess and I appreciate that he took the time to search out several sources to find the parts I needed when my vehicle was giving me trouble. I highly recommend Penticton Honda and Tommy Leung for your vehicle requirements.

Purchased a vehicle from John Mitten recently at this dealer, I received the best service of all the dealerships I had gone too. The vehicle was also much nicer than shown in the ad. Making the journey from Vancouver to Penticton well worth the drive. I highly recommend visiting them when looking for a new or used vehicle as you will not be disappointed!

This past week we brought in my 92 year old father's 2015 Honda for a recall. From the original phone call to make the appointment, to bringing the vehicle in, we were very happy with the service department. We were early for the appointment and were brought in right away. Great service, great coffee and warm friendly staff. Thank you!!