I had my wife take our CRV into Honda to get the AC diagnosed for not functioning, they came back and gave her a quote for over $1,300.00, they said the clutch needed to be replaced and the system would have to be recharged, parts and labour ++++.
We were then trying to decide to trade it in our get repaired, I didn't quite understand why it needed all that was suggested, maybe they had to remove the compressor so they would have to evacuate the system then charge it up after replacing the clutch. I have changed many AC clutches and never had to remove the compressor to do such a task.
I decided to get a second opinion and found a local shop, booked an appointment, they diognosed the system and a grand total of $67.00 later they replaced the clutch relay and system is working as it should.
My beef is you take your vehicle to the dealer as they should be the experts for their product and they are not in this case, or they are taking advantage of a woman who does not know any better and would pay that price
In short they have lost my trust, as the ols saying goes you get good service you tell a few friends, you get poor service or ripped of YOU TELL EVERYONE.
The shop that did the correct diognose said they had a customer that had a quote from Penticton Honda for over $1,000.00 to fix their AC and it was fixed for much much less, obviously not the first time Honda has done this.
I will not be able to give a star rating because there is no negative stars