Excellent customer service from Liam Laturnus, Sales Representative of Nanaimo Honda. We were very happy to have purchased a used Ford F-150 Lariat from Nanaimo Honda. Liam was very quick to respond by email during the initial appointment scheduling. At the initial appointment, Liam was very respectful to the current Covid protocols, he offered and brought us coffee and water and he was very happy to find the answers to any questions that we had that he could not answer himself. A special thank you to Derek Yan, Shiffon Prince, Shelia Bray, and General Manager Paul Robson for the helpful advice, knowledgeable technical vehicle education, orderly and quick flowing financing details and accurately completed documents, and for respectfully helping us through a few “bumpy” spots. I recommend that if you are looking for a vehicle that you contact Liam at Nanaimo Honda for your next new or used vehicle purchase.