The cracked bumper was not shown to me and I did not notice it until I was leaving a restaurant 2 hrs after driving off the lot. When I returned to Kamloops Honda I was assured, because of the pre-owned Honda Certification programme, the damage would have been dealt with before the sale, so I must have damaged it and I should check into my insurance policy to help with my repair costs.
It was only after I returned from viewing the parking lot security video at the restaurant which clearly showed no one near the Fit, did they admit to selling me a damaged car. So much for Honda Certified used-car programme promise. I was told Kamloops Honda could set me up with a good paint job for about 1/2 the price of repairing the damaged bumper.
From being lied to, to being offered an inadequate 'repair', to not getting any response to my letter of complaint sent to the sales manager and the owner, I have no confidence in this dealership whatsoever. Having found Bannister Honda in Vernon on this webpage and their exceedingly better reviews, I am seriously considering going there for the maintenance and services I will require in the future.