"Awesome Service from Lauren Brown ( Service Advisor)"
I live about 35 minutes outside of Vernon. When in town I discovered I had a slow leak in one of my tires. On previous occasions I have always dealt with Lauren so I called her and she said "don't worry we will fit you in" . "Come on over". My car was fixed immediately. Lauren is an amazing representative for Bannister Honda. When I arrive she greets me by name, always has a smile on her face , and is excellent with her customer service. She knows her stuff and if she doesn't have an answer to something she immediately goes out of her way to find you an answer. To summarize " she is a GREAT YOUNG LADY"
"Horrible Service from Udai, obviously doesn’t understand..."
- Strange Wilderness
Horrible Service from Udai, obviously doesn’t understand customer service or business at all, Showed no sympathy let alone empathy. Ended up going to Toyota based on this experience.
"Great Service During Rough Times"
Got my tires changed on my Accord and they squeezed in my Pilot for an oil change so I would not have to come back later and risk my health. Trust Lauren to get things done.