19 Alberta Honda Dealers

They are very polite, friendly and knowledgeable. - Alireza Simchi

They are very polite, friendly and knowledgeable. They answered all my questions and they are willing to help. I am happy and it was a nice experience.

This time I didn't buy a vehicle at the dealership, but - Eugene_V

This time I didn't buy a vehicle at the dealership, but sold one to them. I bought a new car from another dealership and wasn't happy with the price they offered for my trade in. I put the car on Kijiji and was surprised when Honda West answered. I scheduled an appointment one evening after work, drove my car there and half an hour later left in an Uber with a check. They gave me a decent price and saved me a lot of trouble dealing with scammers and lowball offers.

Tremendously helpful. - bellamya

Tremendously helpful. Received a detailed explanation if vehicles featured. Introduced us to all parts of dealership. Helped ver much with concerns

I buy the honda civic sedan through kristy and she treat - Gurjot kaur

I buy the honda civic sedan through kristy and she treat me and give all the details in deep . She really nice and she treat with customer really good I love kristy.

Nancy in Service took care of organizing and booking in - dwsuther

Nancy in Service took care of organizing and booking in my Honda Element for recalls and mechanical inspection. She was awesome start to finish. Hospitality with coffee and snacks plus a video to show mechanical issues and explaining the repairs and costs. Complete clear communication verifying the issues and giving me the option to book in at my convenience or take care of it myself so I like the no pressure communication and would be comfortable booking in with her for future repairs. A pleasant friendly place to be in my stay there.

Amazing staff who were easy to deal with through the - Mohammad

Amazing staff who were easy to deal with through the whole process. Gave us a great deal on what we were looking for

Jordan and raoul did an job helping me with my first - Jrbandet

Jordan and raoul did an job helping me with my first honda civic. Will be going back in a couple years for a new crv. Thanks, guys

I call to make an appointment they got me in within the - Nathan

I call to make an appointment they got me in within the next 2 days and had my car back within the next day for a timing cover reseal that they were able to cover under warranty. fast but efficient services performed and professional and nice staff to deal with. Thanks Honda.

Was an amazing experience, team super professional, we - Adriane

Was an amazing experience, team super professional, we made a great deal, Cesar and Kurt are excellent team, works with transparency and a great treatment that we have.

I have been dealing with Village Honda since 2000. - coith

I have been dealing with Village Honda since 2000. I have a village team look after me when I need them. They are Lee Gogle in sales and Collette Maynard in Service . They always look after me 100%. I have had 5 CRV’s. They are amazing vehicles .CHEERS

My experience with the sales team at Heritage Honda has - Santheesh Mathew

My experience with the sales team at Heritage Honda has left me deeply disappointed and frustrated. From the outset, there were promises made that were not fulfilled, leading to a significant lack of trust in their professionalism and integrity. On January 24, 2024, I began discussions with a sales executive regarding a new car purchase. Assurances were given about the feasibility of financing within a two-day period, prompting me to make a deposit to secure the vehicle. However, despite this commitment, I received no communication regarding the status of my application or the details of the vehicle. Upon following up in person on February 15, 2024, I discovered that there had been difficulties in communication and that the interest rate offered was higher than initially promised. This lack of transparency and the sudden discrepancy in pricing caused considerable stress and disappointment. Despite my decision not to proceed with the purchase, attempts to withdraw and request a refund of my deposit were met with silence. The lack of responsiveness from the finance department added to my frustrations. Subsequent promises made by the sales manager to rectify the situation and provide the vehicle by March 7th were also not fulfilled. Instead, I endured further delays and uncertainty, finally receiving the car on March 20th, long after the promised date. Throughout this ordeal, Heritage Honda failed to deliver on their promises and left me feeling disregarded as a customer. The lack of accountability and follow-through is unacceptable, and I strongly advise against trusting this dealership for any future purchases. In conclusion, my experience with Heritage Honda has been one of disappointment, frustration, and a lack of professionalism. I cannot recommend this dealership to any potential buyers, as their handling of my inquiries and promises fell far short of expectations.

If I could rate a 0 I would I called last week for a - Rosie123

If I could rate a 0 I would I called last week for a quote on my vehicle to get detailed the lady told me 270.00 I booked it in. The Monday of my appointment I get a call tell me in tripped in price. 600.00 I said no I just need the back done. He goes 519.00 I said nope I would pick it up. I wasn’t going to pay that just to get the back of my vehicle cleaned. The manager of services called me and tells me 300 as there’s a miscommunication somewhere. 350.00 just to clean the back of my van what a rip off take your vehicle to Mississippi jacks for a full detail if you want to spend 300.00 on a full detail. Not going there for detail again

The worst dealership i have ever seen. - Mehri

The worst dealership i have ever seen. They all are liers. They are in their offices but never come at the front to solve the problems and hide and the lady says they are not in yet. What a fake people.

Terrible service . - wireguycalgary

Terrible service .Ridge line was still under warranty , brought it in for 3 problems that was happing periodically .Was told that if they didnt find problem i would be charged 1 hr shop time for each issue .appox $500 .even though it took them 3 times to repair my last issue . I chose not to have service done , it took 13 emails in one day with service manager to acknowledge i was there and refused to pay if they couldnt find problem . It seemed like it was a joke to her .

On Nov. - Bitter, disillusioned old man

On Nov. 9th my car unexpectedly came to a standstill and after having it towed to Sun Valley, they took several days to look into the problem. When they did so, they concluded that the timing belt had somehow lost its timing settings and the engine would have to be removed in order to reset the timing. By the time they did so, almost 2 weeks had passed and I was presented with a bill of >$1000.00. Two days later (or 111.6 km. later), the car again came to a standstill. Despite their observation that the engine was covered in oil, they refused to accept any responsibility or acknowledge that they had left the engine oil cap off, or loose. The diagnosis now rose to a $6000.00 complete engine replacement. They were able to immediately provide an interim diagnosis this time - in order to disclaim all responsibility! (It is now Nov. 29th) I will NEVER EVER return to Sun Valley Honda for maintenace/service work. This was the last in a long list of unsavoury dealings that I have had with them. I honestly don't know why I decided to give them another try this time but they managed to deprive me of more than my entrie Christmas budget and have totally DESTROYED my holiday season!! Thanks a million Sun Valley Honda! I hope the favour is returned to you some day! ...a now broke and vehicleless old man.

If I could give a negative- I would. Very poor service... - df2017

If I could give a negative- I would. Very poor service regarding warranty items. Best bet is to look towards Edmonton. 2017 and onwards service declined badly.

My 2007 Honda Element developed random misfires on - KingFisher

My 2007 Honda Element developed random misfires on multiple cylinders. I replaced the spark plugs and coil packs to no avail. Decided to take to GP Honda as I wanted someone who would have experience on working on my motor and was willing to pay premium price for their expertise. They diagnosed the problem as being a stretched timing chain that was throwing my timing out and so it would need to be replaced. After waiting a month and a half for parts(Supply Chain Issues) I received a text on Thursday Feb.16, 2023 that parts had arrived and they would be starting on it tomorrow. No call on Friday, Saturday, (Monday was Holiday), Tuesday or Wednesday. On Thursday Feb 23, 2023 I received a message that they are still waiting on parts. I missed their call on Friday and so on Saturday I called in to be told that my car is now back together but that I now have a bent valve. I met with B.B. the Service Manager on Monday to discuss. I asked if they had put a bore scope down the cylinder. They had not. When I asked why not he had no answer. I asked to see my old parts and was told they had been thrown out. Agreed to remove head to confirm valve problem. Then I suggested that first I wanted a bore scope to go down first to see if anything was visible. Low and behold cylinder 4' s exhaust valve has a large chip missing. As my Honda Element is an interference fit engine, the first thing they should have checked was that the valves where okay due to the trimming being off. The simple bore scope test would have done that. As a customer satisfaction discount of 15% it dropped my bill to $1900.00 for new timing chain and associated parts on an engine that is now headed to the scrape pile. Open opening my hood I noticed that none of the parts they had worked on had been cleaned either. That is what professional shops do. So disappointed and when I voiced my displease I was told that if I was given any more discount that they would be losing money. I asked about the $1900 that I was losing and got a shrug of the shoulders. So unprofessional. I will never return.

DO NOT USE THEIR ONLINE SERVICE. - alishawiebe

DO NOT USE THEIR ONLINE SERVICE. Just like other reviews as soon as I signed the papers, I got zero service. I worked with Mike and Becky, both of them rushed the signatures and as soon as the paper work was signed I got no service. So bad that as of right now I dont even have my car. I will be making my first car payment but no car. I have had to chase them around begging for any information. You can find better service else where I promise. Not worth the headache.