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Stress Free with 'Awesome' Ian Wong at Honda West used sales - Happy first time Honda owner
Purchased my first Honda from Honda West on July 3rd, 2019. I was somewhat reluctant to purchase a used vehicle with a dealership (only wanting to avoid the GST) but I have no regrets in doing so.
Ian was 'Awesome'. Very knowledgeable of all vehicles, listened well to my vehicle needs (even my wants) and a vehicle was decided upon within 45 minutes after arriving. This included the test drive. All my needs and even my wants in a vehicle far surpassed my expectations.
Ian answered all of my questions many times over because I kept asking the same ones (too much to take in all at once). I have also popped by with a few inquiries about my new Honda that Ian was available for and most helpful with.
Curtis was great and very efficient with all of my paperwork too.
Thank you guys for a great stress free purchase. I am very happy with my new vehicle.
Matt,Vinny and Adam - CivicSi
Awesome people!Matt,Vinny and Adam. Knowledgeableand answered all the inquiries that i had. Recommending Matt when you want to get a new vehicle.cheers guys!
''Outstanding''!!!!!!! - NEO33
I want to thank Tony and Dave and Kristen and the whole crew down at Honda magic for their awesome help in making my experience buying a new vehicle wonderful ,they took the time in listening to what i had to say and asking many questions about what i wanted in a vehicle.from being friendly to professorial,and knowing what i needed before i had to even ask,As i have known them for a very long time,This is my first time dealing with Honda,Im glad i came here for my new 2019 Honda accord sport, Their expertise in this industry is amazing, They are very good at their job, And will do anything to make you happy, Thank you very much
Top Reviewed Specialists At This Dealership
Excellent Service - Santos,James578
Wheaton Honda is always my Dealership. I went there for my car key replacement.
They provide me with excellent service for the repair and maintenance of my vehicles.
Very honest in a way that they will tell me of what is need to be done on my vehicle. Very honest on the pricing, and the time that it will be done. And the people are very friendly and very professional. I always have a peace of mind, knowing that they will keep my vehicle in excellent condition.
Wheaton Honda and its team is highly recommendable!!!
It's like a home away from home!!!
Excellent service - MikeCRV
Florin was a pleasure to deal with. Very knowledgeable and professional. Hillary had the same outstanding levels of customer service as well. No pressure, just good service and product knowledge led to a nice new vehicle purchase experience.
Car Sales Professional / Lease Manager
Liars, Cheaters, Scammers, They're Sorry You Feel That Way - unhappyHondarippingmeoff...deal breakers
Terrible experience getting service. Supposed to get free oil changes for as long as I own my vehicle. No funny business, no fine print, no mileage limitations, no extra service required. That was my contract and agreement. To get it in writing, already they start their scam, their squeezing. I finally got a slip of paper....don't worry, our service department will be there. No way. They resist heavily when you go in for your FREE oil change. I've tried to address the issue, they just stonewall...squeeze a little more. Last time the idiot general sales manager makes a ridiculous point about how services cost money. Ridiculous. Then the crybaby runs away, didn't listen to a word. Even worse, moron service manager Derek. Just a straight lying, cheating xxxxxx. As dumb as he is greasy. Doesn't listen to my agreement, just stonewalls. Does nothing for me. Dealership typical liars. They don't honor agreements. Derek the Moron tells me free oil changes don't make good business sense. Yeah, I guess you would've preferred not to make that deal....but you did! And I'm going to buy 25 more cars in my life. Now it will never be Honda and not from this cheating dealership. Does that make good business sense you idiots? Terrible scammers, nothing more.
I bought a car - Bear
Fast, efficient, good service. I got what I wanted for what I wanted to pay. They even delivered it to my house so I did not have to arrange a pickup.
Great after-purchase service - Marie
Often after purchasing a new vehicle the dealership looses interest.This was our first purchase here and they were fabulous.Special thanks to Braxton & Melissa.
Incredible service! - Judy Lynch
I was very impressed with the customer service when I purchased a new vehicle last week. Sales rep Will Castro was knowledgeable, patient and courteous throughout the process. Will ensured that I was aware of all my options and provided the information required to make the selection that best suited my needs. Will also spent additional time with me to explain the technology as well as demonstrated how to operate several of the new features. No question was too insignificant for Will to answer. I will certainly refer family and friends to Will if they are considering the purchase of a new or used Honda. Thanks so much for your assistance, Will!
Professional, personable, make dealing there fun - Terry & val in l.a.
Renee, Lauren, Neil, always great to deal with. The service staff always do their best over the years we owned Honda vehicles.
Continuing excellent customer service - Seaview
Brian the Service Manager is excellent to deal with. Responsive and helpful and dealt with my issue immediately and without hassle. Nasir is so helpful. The staff give stellar service
Exceptional! - Jen
The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.
Excellent from start to finish - Haddow
Husband saw 2014 Honda CRV online. He called salesman Jas Singh and arranged to see car next day. We put a deposit on car and arranged for myself to fly to Calgary the next week to pick up. Jas arranged a pick up for me at the airport from a very friendly driver that insisted on placing my baggage in vehicle.The car was cleaned perfectly and even had the classy touch of a bow on it once I arrived. Ramy Yasmin familiarized myself with GPS and other questions I had.
This dealership was very professional, very customer focused and I would recommend making your vehicle purchases here.
Not recommended to buy used cars - Shane
I brought a Hyundai Elantra 2013 last year May and thats end of winter time, weather was still cold and when i buy the care I didn’t check the Air conditioner in car well , and july i try to use the car air conditioner and its not getting cold and that time i was in Hinton for summer job and text to sale guy in honda and he said bring to see , because of lack of time to bring to Honda I contact them this year January and February and one time they ask me diagnostic fee of $150( i had one year guarantee till end of May 2019.) i again said why charging 150 it was not working since i buy the car and service manager email me to bring the car to check I reply him I cannot come this month ( March 2019) will come next month, after I emailed them back to service manager, General manager , sales manager no one reply me back until now. Now my guarantee period finished and not got any help from them at all.
I love honda cars . But in future I will not go to st Albert Honda for any business. They don’t care about you after they sold something to you. My advice go to different dealers. Anyone want i have all there emails and prof of what i am mentioning here.
Crooks!!! - Iwassoldjunk
Bought a certified used car. 5 days later I reported transmission problems. Had the car towed to Sherwood Honda from Calgary at my own expense. The car was there for 6 weeks and they said there nothing wrong with the transmission but said the rear differential needs to be replaced. They installed a used diff and didn’t tell me they were putting used parts in. Another repair shop confirmed the transmission needs to be replaced. They are refusing to fix the problem with the car, this transmission problem was pre-existing. The car is currently not road worthy and unsellable. The car needs, brakes rotors, transmission, power steering repair, trailing arm, air conditioning fan and new battery. The car has already had the rear diff replaced the transmission control module, the fuel pressure sensor and has had 4 transmission adaptation resets done. 12 months of xxxx! And they call my car certified used! Shady shady car dealership. The owner Ron Kerry and GM Quinn Kerry should have their licenses revoked for ripping people off and totally screwing people over. at has now been parked for the past 8 weeks it’s unsafe to drive. Scam artists, slimy used cars sales manager Michael Crosato is xxxxxxx who sells used pieces of junk. when your car slams into gear that’s not a normal trait. Don’t let them pull the wool over your eyes they’re so full of xxxx their eyes are brown!
Sales - Unhappy Customer
If You Want Sleazy Manipulative Salesman & Manager Shop @ Sunvalley Honda Otherwise Go Somewhere Where They Value Your Business,I Bought A 2018 CRV Touring And I Was Promised The same Deal As What Calgary Dealer Offered Me Which Was 2 Years Of Free Oil Changes If I Purchased From Sunvalley , After 4th Oil Change I Was Told I Would Have To Pay For The Oil Change I Told Service That I Had 2 Years Of Free Oil Changes, So Service Talked To The Manager And Salesman To Which They Denied Offering And Said They Could Not Find Any Documentation Just Wish I Had Listen To Other People Who Told Me Sunvalley Has A Reputation For Lies And Deceptive Tactics , So Much For Shopping Local , I Will Never Buy Anything From Sunvalley Ever Again All You End Up With Are Empty Promises.
This is the last Honda I will buy - Sonia
Two weeks ago, we took my 2015 pilot into Grande Prairie Honda for an oil change. Shortly after the engine light came on. My son was driving it to Vernon, so he took it to the Honda dealership there. He was told it was a oil sensor light, which was swapped out. The mechanic told him that there are two and that usually they both go, but would need to wait until the other one went before they would change it. The light came on again and we took it to Grande Prairie Honda today. We have extended warranty, but this was not covered. We then were told it actually was not changed to a new on in Vernon. This is our 7th honda that we have purchased. It will be the last.