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Felt Like Family - Ease and Pressure Free - Shamilton
From the road test to the paperwork, I could not have asked for a better experience when purchasing my 2019 CR-V. Jim was great!
Outstanding staff - Susan H
Dealt with Tony and Walter Excellent follow up calls Have dealt with Honda Magic for over 20 years and have always found the service excellent.
Top Reviewed Specialists At This Dealership
Purchase of new 2019 Ridgeline - don
I found Alberta Honda great to deal with. The salesperson (Mitch) was great. There was excellent communication.
Vehicle was as described. The pick up was efficient and excellent
Experienced, Effective and Efficient! - Diana Magnan
Overall great service! Aman Waraich dealt in a professional manner with an environment that communicated well and had the job done right! Quick and easy to get my needs taken care of, and I will definately return again.
Car Sales Professional / Lease Manager
I love my new CRV - JK
I am very happy with my new 2019 CRV. Abeer was great to deal with. She was very patient and knowledgeable. I high recommend dealing with her. Overall very happy with Heritage Honda!
Dave Anderson - Grandmother
I was most impressed with the kind and honest support Dave Anderson gave me today. My Honda Civic is just over a year old and had been purchased after I had been wiped out in my car by a cement truck. Consequently I have done little driving and had little knowledge of my car. Dave took me out for a drive and shared so much about what my Honda offered me. I was in total awe with all he showed me in such a clear and understanding way. He loves his Honda and kindly demonstrated this love by showing me all my Honda had to offer me. I have never had anyone share so much so competently. I look forward to using my car to its fullest potential. Dave Anderson is a very knowledgeable and caring individual who helps the more mature driver learn to use their car with all the options that are available. Never knew my car had so much potential. Dave also shared with me that I could watch videos at home showing me what my Honda is equipped to do. Thanks Dave Anderson, you are one super person. You make walking into a car dealership very welcoming and relaxing.
McFadden Honda is a great place to get a vehicle they... - Makenzie Ryder
McFadden Honda is a great place to get a vehicle they don’t look at you or treat you like another dollar in they’re pocket and they push the banks to make sure that you can get the car of your dreams and in little time to and they don’t try to hide anything they explain everything you need to know so they can get you the best deals and any issues you have they jump right on it. All in all it’s a great place to purchase a vehicle! I’m Makenzie and I’m a proud owner of a McFadden auto vehicle
Outstanding service! - Valerie and Mark Levesque
Great experience. We are extremely happy with our purchase, thank you Magid for your outstanding professional service - you went out of your way to make this deal work for us.
Rude treatment - anita.b
Elderly parents went to pick up their new vehicle at 1:00. After listening to the upsell they finally left at 4:30, exhausted and deeply unhappy. When asked why it took so long, the finance person Helena merely stated she had information she needed to get through. There was no concern for the fact that my parents are 80+. She just had information she needed to get through. This doesn’t even take into consideration that she wanted to more than double their monthly payments. 3 1/2 hours and pathetic customer service. Go elsewhere.
Excellent Service - Raj Mazumdar
For the last few visits at Village Honda, my Service Advisor has been Aidan McIntaggart. I am truly impressed at his handling of my car issues at those instances. I have never before had a service advisor that is so technically knowledgeable. To add to that, the listening skills, customer service attitude, personable demeanor, pleasant and courteous mannerism, attention to detail, follow-up and closing – it is difficult to find the blend of all those qualities in the correct balance that Aidan possesses indeed. He made sure that I was fully satisfied before I left their service shop each time. He takes the time to explain about the different details of the service performed on my car and why they were necessary rather than just straight-facedly quoting/reading those out of the work-ticket. And at the closing, I do not feel ‘pressurized’ into making further commitments for a future service event; just a sincere reminder for only the crucial service events is what I am given – just the way I prefer it to be. Hope he is going to be my dedicated service advisor for the next little while… also, wishing him all the best.
Only go to St. Albert Honda if you like to be scammed. - Kim
I went to St. Albert Honda to test drive a vehicle I found on their website. I Test drove the vehicle and did not advise the salesperson that I was looking at the vehicle on their website. When I returned home, I went to show my husband the vehicle I test drove on the St. Albert Honda website. Low and behold, in a matter of hours, the vehicle had increased in price by $3,000.00. Pretty shadey and disgusting!!!!!
Excellent team and great customer service!!! - mcar
It was a great experience as always. Marianne did an awesome job, very patient with us from start to finish. Kelvin very efficient and pleasant as always. And Kyle, very detailed and knowledgeable. Team did a commendable job! Will recommend making your vehicle purchase here.
Exceptional! - Jen
The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.
NOV 5, 2019. Dealership told me that I had 10 years free... - Lisa
NOV 5, 2019. Dealership told me that I had 10 years free oil changes when I went to go get a tire fixed, found out I didn’t when I went to go pay for my tire. Manager actually said I have to pay for oil change or they will not release my car. I’m pretty sure that is not legal learned lesson never going there again.
Overall great service - D R
Was in looking at new vehicles, staff were professional and accommodating. Have serviced many times in the past with no issues. Would recommend to others, no concerns after years of dealing with this dealership.
This is the last Honda I will buy - Sonia
Two weeks ago, we took my 2015 pilot into Grande Prairie Honda for an oil change. Shortly after the engine light came on. My son was driving it to Vernon, so he took it to the Honda dealership there. He was told it was a oil sensor light, which was swapped out. The mechanic told him that there are two and that usually they both go, but would need to wait until the other one went before they would change it. The light came on again and we took it to Grande Prairie Honda today. We have extended warranty, but this was not covered. We then were told it actually was not changed to a new on in Vernon. This is our 7th honda that we have purchased. It will be the last.