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I like this Honda dealer ship. There is many reasons but... - Zubair hanif
I like this Honda dealer ship. There is many reasons but the most important their friendly and well qualified staff. Especially from sales Mr. Syed Haq. He is a best person, who helped me to make a good decisions about my new Honda CRV.
Thanks Honda West
Great service, everyone made it a very fun process. We... - Singh0853
Great service, everyone made it a very fun process. We found exactly what we wanted and Tony, Trevor and Kristen made it possible. we had such a great experience at buying a car with them. Would highly recommend going there. We’ll definitely be back!!
Top Reviewed Specialists At This Dealership
Great experience - Yong
Went to Alberta Honda to buy a Civic, Richard Yao is Professional, friendly and enthusiastic.finally we buy the right car at a reasonable price.Thank you so much.
The staff at Wheaton Honda in the used car sales were... - Jim H.
The staff at Wheaton Honda in the used car sales were very accommodating. Altaz made sure all our concerns were taken care of and put us in a vehicle that worked for our needs. We were treated very well by everyone at the dealership. Would Definitely recommend them.
Excellent service - sdkaura
We had excellent service by Raj Khosla and Kelwin , very professional. The car was ready on time, got a big bow to take pictures. Had a very smooth drive home , am enjoying all the toys in it.
Thank you at Tand T Honda for such excellent service.
Thank you so much Aaron, Will, and Melanie for all your... - Wilma
Thank you so much Aaron, Will, and Melanie for all your advice and help with the purchase of our 2017 Honda CRV Touring. You have a great team! Thank you very much Aaron, as I have never enjoyed a car buying experience in the past. You made it a truly wonderful experience.
Had an oil change. Charged an additional $12 for... - Brent99
Had an oil change. Charged an additional $12 for environmental fees on top of environmental fees! Okotoks Honda doesn’t charge it! I know wheee I’ll be going next time - NOT HERITAGE HONDA! MANY BAD EXPERIENCES WITH DILAWRI Automotive group.
Best dealership in town. Sale agent Jerry was so helpful.... - Pumpurung
Best dealership in town. Sale agent Jerry was so helpful. Service was so good. And everyone is trying to be helpful.this dealership is Highly recommended.
Worst experience ever buying a vehicle from a dealership,... - Ryan
Worst experience ever buying a vehicle from a dealership, very unorganized and not truthful in the dealings, not to mention I received a damaged vehicle and have mentioned it several times to the sales person to have manager call me to discuss. Extra charges snuck into final paperwork, vehicle klms and Colour of vehicle different on documents, name was wrong on all documents and still do not have final paperwork with all mistakes corrected. This dealership does not care about customer service, just about getting the sale through as crooked as possible. They pass the blame between there internal dealings to get you to forget about how bad it is. I have the car quoted for the damage to the vehicle and it’s in the thousands, and this was suppose to be clear and free of dents or major body damage. I emailed the information to the dealership and have never heard a thing. Be careful when dealing with this dealership, unless you live close where you can monitor the vehicle and transaction then maybe you might get service, if you are from out of town don’t waist your time with this dealership, now deciding if I am going to get a lawyer to deal with them as they have been so bad, looks like the only way to deal with them moving forward!
Knowledgeable employees and excellent customer service! - Ramon Luis
Shout-out to Vick, my sales person, for an excellent job giving me all the information I need and giving me the best deal possible to acquire a new 2020 CR-V EX-L. I even forgot to ask them to change my wheels into winters (which they included for free by the way), but they changed it themselves with their own initiative since the snow conditions on the day I got the car was awful. So thank you Village Honda, looking forward to do business with you guys in the future.
This is the last Honda I will buy - Sonia
Two weeks ago, we took my 2015 pilot into Grande Prairie Honda for an oil change. Shortly after the engine light came on. My son was driving it to Vernon, so he took it to the Honda dealership there. He was told it was a oil sensor light, which was swapped out. The mechanic told him that there are two and that usually they both go, but would need to wait until the other one went before they would change it. The light came on again and we took it to Grande Prairie Honda today. We have extended warranty, but this was not covered. We then were told it actually was not changed to a new on in Vernon. This is our 7th honda that we have purchased. It will be the last.
Only go to St. Albert Honda if you like to be scammed. - Kim
I went to St. Albert Honda to test drive a vehicle I found on their website. I Test drove the vehicle and did not advise the salesperson that I was looking at the vehicle on their website. When I returned home, I went to show my husband the vehicle I test drove on the St. Albert Honda website. Low and behold, in a matter of hours, the vehicle had increased in price by $3,000.00. Pretty shadey and disgusting!!!!!
Bought a used car - Cousins837
I have always driven a Honda and they have always been great to me until I bought a used GMC off of them. They gave me a whole list of everything they went through on the vehicle and guaranteed the work on it. I thought I was buying something that would not need any work for some time. A few weeks into buying it the battery died, I took it back and they did replace it for free as they said it was still guaranteed. Then both headlights burned out which they did replace but with some attitude. Then the power steering pump blew on it (or so they say) so I took it in. I was also asking them about buying it back, they quoted me 11,000 so less then half of what I paid for it 8 months earlier. And as for the part they told me it would cost $850 to replace it, when I asked about their guarantee on the vehicle they let me know it was only for 30 days. I did not believe that the pump needed to be replaced as I have only put 5000km on it since purchase and it was checked off as one of the things they looked at. I feel like I was taken advantage of and talked into buying a SUV that needed a lot of work, I will never buy from them again and will never recommend anyone to buy a used car from them
I went to your office on last wed , feb 5th To look at... - Ei
I went to your office on last wed , feb 5th To look at the 2016 civic . I was dealing with the salesman and I was very serious about purchasing the car ( cash deal ) as we were negotiating back and forth the sales manager came in . my last offer was $15500 which the sales manager indicated no deal. I thanked him and his response was to turn around and walk away without acknowledging me. That was a very rude response and very disrespectful to your client and the other sales person in the room. This kind of behavior boarders on child like behavior with no ounce of professionalism. That is not acceptable behavior, there are many care dealers in and arround the city that welcome my business I do not Calgary Honda staff to treat Me like this. I could have been very rude back but I choose to be civil specially when I don’t get what I want. Rather being rude back I will simply take my business else where and share my experience with your company every chance I get .
The funny thing was yesterday when I got a call from the salesman offering the care at $250 above my last offer of 15500 . But the rude sales manager couldn't negotiated this the other day, why does he has to leave a bitter taste in a potential client . Why the expire never has to be so rotten that leave the client not wanting to do business with you or your company regardless of the price reduction,
YOUR SALES MANAGER TACTICS IS BASED OF RUDENESS AND INTIMIDATION .
Bought 2017 Ridgeline on June 27 love the vehicle but... - Len
Bought 2017 Ridgeline on June 27 love the vehicle but were not told it was smoked in , very upset , Very unprofessionally on there part .SAD way to make a sale. Len
Absolutely disgusted with this dealership. The financial... - Jana135
Absolutely disgusted with this dealership. The financial department is useless, the front end staff is useless and management clearly doesn't do their job. I sincerely hope someone from corporate looks into this and reaches out to the dealership about why they are consistently getting bad reviews. We're dealing with an ongoing issue with Honda Finance taking out money for a car we no longer own (the loan is paid off) and our first point of contact was to speak to finance. It took the reception staff and me threatening to come in and create a scene for them to relay the message that my call was urgent. They would always make excuses that they could not get back to me or speak to me over the phone. It's not until you go from being pleasant to becoming irate that they finally take you seriously. Not even management was willing to talk to us. All they legitimately had to do was call us and explain that we needed to speak with Honda Finance directly and provide the number. That was a month long process. Awful, awful, awful. Would never tell anyone to purchase from this mismanaged dealership.
Bought my Vehicle - Barry P.
I had been trying to sell my car privately. Bryan McIsaac who is the Acquisition Manager at Sherwood Honda reached out to me, and after a brief conversation, we arrived at an acceptable sale price for the vehicle. I brought the vehicle to the dealership, they had a quick look to confirm the vehicle was as I had represented, which it was, and they handed me my payment. Fast, friendly and very convenient. I would deal with Bryan again without hesitation
Service/ Warranty Advisor