Great experience purchasing a new CRV! - Jess321
I recently purchased a 2019 CRV from Honda West and had a wonderful experience. Everyone that I dealt with at the dealship was very helpful, friendly, and professional. The customer service was 10/10. I first went into Honda West in October to look at the 2018 CRV and Jake was super helpful. I decided to wait for the 2019s to arrive in January before I purchased. Between October and January Jake kept me updated on pricing and 2019 arrival dates. When I went back in January to purchase the CRV Jake helped me get a great price and made the entire process very easy. I dealt with Joubert in finance and he was great as well. When I went to pick up the CRV Darrin gave me a very thorough run through of the CRV and it’s features before leaving.
I would recommend Honda West and Jake to everyone. I had a great experience with them and couldn’t be happier with my new CRV!!
Honda 2017 - Author
Friendly staff helped me purchase a car I had researched for a reasonable price. The staff did not pressure to upsell or add accessory items. Easy transaction.
Top Reviewed Specialists At This Dealership
Great Experience - Jon123
Inquired about a new vehicle. The product specialist Matthew Dickie was extremely professional, knowledgeable and honest about different vehicle options. Very informative and low pressure.
Amazing service - anonymous
I saw Saldon in the Chinese newspaper ad as Chinese speaker, called him to set up appointment for test drive. Saldon understand our needs and honest with the pricing (while other dealerships I shopped before always started with higher price). Generally, just first visit and Saldon gave a fair trade-in value for my 2007 Odyssey, and good deal on the new 2019 Odyssey. Thanks for your service!
Just wow... - Pawan Hollait
Florin great guy. Helpful I bought Honda pilot from them and Florin was the one who helped me alot.for the paperwork and for vehicle delivery.whenever I need service appointment he also helps me and now I am thinking to buy another car and Florin is looking for it.highly recommended
Car Sales Professional / Lease Manager
Turn around now! - Pass
Bought used in August was presented 2 passing inspections and returned 6 times in 3 months from out of town for repairs! Initial pick up and requested repairs not complete, no gas in vehicle and it was a mission to find a screwdriver to put on my plate so I could drive away. Told if not happy in 30 days bring it back and full refund of money! Signed papers, returned and now told 30 day warranty was .money towards a different vehicle! The A/C and back up camera malfunctioned in first 2 weeks and they fix A/C after 2 attempts but say they can’t diagnose back up camera so that’s out of my pocket on top of what I just paid for the unit!!! Won’t be setting foot in this place again! So much piece of mind paying that extra on a used vehicle at a dealership.....don’t get that here!!!!
Amazing dealership, great experience. - Erica Berry
I seriously had the best experience buying my new 2019 Odyssey from Mingpan. He was extremely knowledgeable and friendly. I would highly recommend anyone looking for a new Honda vehicle to go to Calgary Honda and meet with Mingpan! You will not be disappointed.
By far better than the other 3 we tried first - CRV Lovers
My wife and I have had an excellent experience from the purchase of our CRV to it service. We tried T&T and Calgary Honda and found them both to be pushy and typical. Village seem positive, friendly and they really seem to care. We recommend d them all the time
Thank you - Andrea Cardinal
I would like to thank the wonderful team at Honda Okotoks for making the purchase of my Honda such a great experience. Jillian is a great sales agent who helped me find the perfect vehicle. Burton was terrific in handling any of the concerns I had. Steve in service listened to all my concerns and was helpful in servicing my vehicle. Wayne has been so courteous in driving me to where I need to be while my vehicle has been in service. I wouldn't go anywhere else. The service is top notch.
Service dept not good - Kathy
I like honda cars, but the service dept at Honda t&t is just terrible. I lost trust in them, no plans to go back. Mike has the worst suggestions.
Great sales and finance experience from Gio and Cindy - Klakomatic
In buying my 2018 Honda Accord Sport, Gio was the perfect salesman; up-front pricing, no hidden fees, and excellent knowledge about the vehicles I was interested in. Cindy gave me just the right amount of information in financing the vehicle and choosing any extras ( I ended up choosing a paint protection film ). Like Gio, she didn't pressure me for anything I didn't want. And having had Service here in the past for my Honda Fit, I know my Accord will be serviced right. A great job by everyone.
Get screwed at Heritage Honda - Screwed at Heritage Honda
When you make a purchase at Heritage Honda...with no explanation...they tack on $595. It’s labeled Security Program so people think they need it. But, when you ask what it is, it covers things such as:
Employees’ filling out sales documents
Gas (ever seen a sign at a dealership that says “gas not included?” I haven’t)
A security etch (an etch kit costs $20)
Don’t buy a car at Heritage Honda. They’ll give you a whopping $500 off of the asking price, than tack $595 in bogus charges back on.
Exceptional! - Jen
The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.
5 Star Review - E&R Hardie
We have dealt with Amy Larsen for over a decade at the Red Deer Honda location. We are always pleased with her over and above service my wife and I receive from Amy with each purchase transaction. I highly recommend her to anyone thinking of purchase a vehicle from Honda Red Deer.
worst shop ever - fraser127
I bought a used are here and with in 3 weeks it needed close to $1300 worth of brake work done. This was after they have raised the price due to brake work that they claimed was completed.
Never but for these guys.
Service - kg pantry 123
My wife and I bought a brand new vehicle with Sun Valley Honda in June 2018 We traded in our old Honda for a new one because we have always found that they are very reliable.
When we went to register our vehicle, we were given the wrong Bill of Sale and couldn't register it. We had go back to the dealership and to get the right one. Also, when we went to the Registry the second time we weren't given the Nvis for new vehicles, so Sun Valley Honda had to deliver it the Registry.
When we bought the vehicle we asked for winter Tires and Rims as well. We were told they were worth about $1800 total. They were only Steel Rims too. Today we went back and told the Service Dept. that we didn't want the Tires and Rims anymore and would like a refund. They had never been mounted at all. Kyle only wanted to give us back $800 to $1000, what a rip off. My wife and I are very disappointed with the Service and don't recommend
This is the last Honda I will buy - Sonia
Two weeks ago, we took my 2015 pilot into Grande Prairie Honda for an oil change. Shortly after the engine light came on. My son was driving it to Vernon, so he took it to the Honda dealership there. He was told it was a oil sensor light, which was swapped out. The mechanic told him that there are two and that usually they both go, but would need to wait until the other one went before they would change it. The light came on again and we took it to Grande Prairie Honda today. We have extended warranty, but this was not covered. We then were told it actually was not changed to a new on in Vernon. This is our 7th honda that we have purchased. It will be the last.