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Gerald Tsang is a very professional salesman - The Johnsons
My husband and I test drove a used CRV last weekend and we were so impressed with our salesman, Gerald Tsang.
He has superior product knowledge and customer service skills and we feel this is to be commended.
The comprehensiveness of his explanations and the time he took to demonstrate the features of the vehicle was greatly appreciated.
We will happily pass his name along to anyone we know looking for a used Honda.
Brent and Debbie Johnson
Awesome dealership-sales and service!!! - john genovese
They were very helpfull in all respects-they had a great selection of vehicles for purchase.staff was very personable and made the purchase enjoyable
Top Reviewed Specialists At This Dealership
Friendly, accommodating - Shaun
Very friendly and accommodating to anything or questions we had. Also got us to the price point we were happy at in a fairly timely manner.
Drew was caring and honest - F1rebird
I had a great experience buying my 2019 Honda Passport from Wheaton Honda and highly recommend Drew and the rest of the staff. I felt they cared, offered a no pressure experience and made sure I was happy throughout the sale and support experience.
Outstanding Service & Experience - Jane Corns
After one great experience earlier this year , purchased a second vehicle (Pilot) from Go Honda this year. Go Honda has consistently demonstrated outstanding care and service. Very highly recommended. Professional, helpful, and genuine. Regina, our amazing sales person truly went above and beyond to accommodate our every need and question. TJ, manager, was equally exceptional. A wonderful experience all around. Thank you Go Honda! Jane & family
Car Sales Professional / Lease Manager
Liars, Cheaters, Scammers, They're Sorry You Feel That Way - unhappyHondarippingmeoff...deal breakers
Terrible experience getting service. Supposed to get free oil changes for as long as I own my vehicle. No funny business, no fine print, no mileage limitations, no extra service required. That was my contract and agreement. To get it in writing, already they start their scam, their squeezing. I finally got a slip of paper....don't worry, our service department will be there. No way. They resist heavily when you go in for your FREE oil change. I've tried to address the issue, they just stonewall...squeeze a little more. Last time the idiot general sales manager makes a ridiculous point about how services cost money. Ridiculous. Then the crybaby runs away, didn't listen to a word. Even worse, moron service manager Derek. Just a straight lying, cheating xxxxxx. As dumb as he is greasy. Doesn't listen to my agreement, just stonewalls. Does nothing for me. Dealership typical liars. They don't honor agreements. Derek the Moron tells me free oil changes don't make good business sense. Yeah, I guess you would've preferred not to make that deal....but you did! And I'm going to buy 25 more cars in my life. Now it will never be Honda and not from this cheating dealership. Does that make good business sense you idiots? Terrible scammers, nothing more.
Thank you Heritage Honda - Donny
Great customer service. Extremely fast car delivery. Everything was so easy heritage honda. Specially big thank you for Ahmed Amer he did all this best to give be best deal. He was so helpful, my pleasure to deal with thim. Thank you
Happy so far with the Jeep - Jeep1
No pressure, and very informative and considerate. We had and over all very pleasant experience. We will definitely recommend Honda in Red Deer to hour friends and family.
Continuing excellent customer service - Seaview
Brian the Service Manager is excellent to deal with. Responsive and helpful and dealt with my issue immediately and without hassle. Nasir is so helpful. The staff give stellar service
Poor Customer Service-Twice! - Cassaleah
My fiancée and I are car shopping and we are in the market for something slightly smaller than a full sized SUV. We went to this Honda dealership once and the salesman told us he didn’t want to waste his time with us, as we prefer to lease so we can switch our vehicles every few years. He argued with us and refused to help us look at cars. My fiancée and I, being reasonable, waited a couple weeks and hoped to be greeted by someone new, as we really like the Honda HR-V. The second time, we went straight into the showroom and were ignored by all the staff. I couldn’t ask the lady at the front counter, because she was busy talking to someone else for the 25 mins we were in there and no one else came to help us, despite us looking at fairly expensive cars and physically sitting in them to show our interest and our desire to test drive them. I wouldn’t ever visit this dealership again!
Chevrolet Tahoe - faduma barud
After visiting multiple dealerships in Edmonton I decided to go into st alberta honda to test drive the 2016 Tahoe that for obvious reasons was traded in. Duane was knowledgeable and helpful with the whole process.
I must take moment here to say how happy i am but what they would call customer service, I have previously years before also worked in customer service and am well aware at what it costs not only to lose a customer, given the thousands of dollars people choose to spend on your product so it's extremely important to make good impressions for retention and loyalty.
overall my experience with duane was great he was never pushy and worked at my pace. i noticed on delivery that the bumper was sticking out and he just said to come back when i can so he can do something about it.
again thank you to st. albert honda for making my experience a great one.
Professional, personable, make dealing there fun - Terry & val in l.a.
Renee, Lauren, Neil, always great to deal with. The service staff always do their best over the years we owned Honda vehicles.
Very questionable service report - Beduck
About 5 years ago, I had my car serviced at T&T and on the multi-point inspection it was noted that my battery was fine (given a green pass assessment)...the car wouldn't start in their parking lot after the servicing due to a dead battery. They forgot to actually look at the battery. They installed a battery at cost with no labor charge.
Fast forward to July 2019, they gave my battery a 'green' assessment during their multi-point inspection. A few days ago, my battery died as did my starter. I put on 10 000 km/yr as this is not my primary vehicle. Starters can die without warning. Batteries usually give a little bit if notice they are on their way out.
The battery cables were excessively corroded too. None of these notes appeared in the July report.
I had to buy a new battery and cables elsewhere as I have lost complete confidence in T&T .
Future buyers, please be aware that when you get a multi-point inspection on your vehicle, you may not be getting the complete truth. If they miss the basics such as a battery analysis, multiple timesz what else are they overlooking?
And, I wish you the best of success in trying to actually get a straight answer from a service advisor within a reasonable amount of time.
The battery was so corroded it would have been obvious if anyone touched them to do a battery inspection.
Exceptional! - Jen
The service department is superior. Ziad, Shannon and Dean are always so approachable and very friendly. The service department really helped me out last week. I was sitting in my car for about an hour with the radio on and talking on the phone. The battery died and it was soon time for me to pick up my son. I was close to Honda so they quickly came to me and boosted my car. This is so appreciated! Thank you.
Crooks!!! - Iwassoldjunk
Bought a certified used car. 5 days later I reported transmission problems. Had the car towed to Sherwood Honda from Calgary at my own expense. The car was there for 6 weeks and they said there nothing wrong with the transmission but said the rear differential needs to be replaced. They installed a used diff and didn’t tell me they were putting used parts in. Another repair shop confirmed the transmission needs to be replaced. They are refusing to fix the problem with the car, this transmission problem was pre-existing. The car is currently not road worthy and unsellable. The car needs, brakes rotors, transmission, power steering repair, trailing arm, air conditioning fan and new battery. The car has already had the rear diff replaced the transmission control module, the fuel pressure sensor and has had 4 transmission adaptation resets done. 12 months of xxxx! And they call my car certified used! Shady shady car dealership. The owner Ron Kerry and GM Quinn Kerry should have their licenses revoked for ripping people off and totally screwing people over. at has now been parked for the past 8 weeks it’s unsafe to drive. Scam artists, slimy used cars sales manager Michael Crosato is xxxxxxx who sells used pieces of junk. when your car slams into gear that’s not a normal trait. Don’t let them pull the wool over your eyes they’re so full of xxxx their eyes are brown!
Insurance Inspection for older vehicle. - Ticked Off
Done with this dealership. Insurance vehicle inspection on low mileage Civic. Multiple fails, $2200+ work. Paid half inspection cost elsewhere and passed with $180 fix.
This is the last Honda I will buy - Sonia
Two weeks ago, we took my 2015 pilot into Grande Prairie Honda for an oil change. Shortly after the engine light came on. My son was driving it to Vernon, so he took it to the Honda dealership there. He was told it was a oil sensor light, which was swapped out. The mechanic told him that there are two and that usually they both go, but would need to wait until the other one went before they would change it. The light came on again and we took it to Grande Prairie Honda today. We have extended warranty, but this was not covered. We then were told it actually was not changed to a new on in Vernon. This is our 7th honda that we have purchased. It will be the last.